By Mike from Coeur d'Alene, ID on May 11, 2013
I have a propane outdoor fire pit with a 24" fire ring that needs new 24' gas logs. What would you recommend for replacement logs?
By Collin C. - NFI Master Hearth Professional on May 13, 2013
Answer:Usually, the logs in the set would be slightly larger than the ring, so the burner flame will engulf the logs, rather than surround them at the perimeter. Before purchasing another set of gas logs, we'd suggest that you verify the measurement of the burner pan and the opening of your fire pit. Please check and to see if 24 inches is the size of the actual burner or the pan itself?
By Diane from AZ on February 8, 2014
I have a firepit which already has lava rocks. I wanted to add logs to make it look real. Do you have any suggestions? It is about 3 square feet.
By Chris on February 9, 2014
By LaJuan from Creede, CO on February 21, 2014
Will your outdoor ventless propane gas logs burn well and put out heat in high altitude of 8500 feet. I've had several people tell me they're not efficient enough to do so. I want to install them in a fireplace designed for burning wood with a short chimney stack. What is your opinion?
By Collin C. - NFI Master Hearth Professional on February 21, 2014
Answer:The outdoor log sets that we carry are vented and can operate at your elevation, although the BTU output will be hampered from the lower oxygen levels. Vent free gas logs or appliances will not function well at elevations over 4,500 feet. The primary issue is that the oxygen depletion system is calibrated for oxygen levels at sea level. The higher elevation will often cause the system to falsely detect a problem and cause the set to shut down. As such, vented appliances are the best option.
By Ryan from Solana Beach, CA on February 10, 2013
Does it really matter if they are made of concrete or porcelain?
By Collin C. - NFI Master Hearth Professional on February 11, 2013
Answer:Concrete refractory logs tend to hold up better than their ceramic counterparts and will also radiate heat. Other than differences in appearance, these would be the only primary differences between the two.
By Rita from Cherry Hill, NJ on June 20, 2013
Do you sell replacement gas logs?
By Tyler M. - NFI Certified Specialist on June 20, 2013
Yes, please see our full selection in the Gas Logs Only
section on this website. Please note that these are Real Fyre brand gas logs only intended for use with Real Fyre burners. Using them on another burner will void the warranty.
By Don on November 9, 2012
My fire place is 34" wide at back, 43" wide at the front, 30" high and 19" deep. It is ventless and under my lani roof and surrounded by walls on three sides. What size logs do I need and can I get one that is remote controlled? Is there a model that does not require a pilot light to be lit all the time? Are the stands on the outdoor models stainless steel? Is the amount of flame adjustable on all models?
on November 9, 2012
We only have a couple of log options that fit your criteria. R. H. Peterson, our log manufacturer, isn't offering a wide selection of ventless sets that are outdoor approved. The two styles you may choose from are Peterson's Charred Frontier Oak or Charred Aged Split. Please follow the below links to view representative images for these sets. The listed prices on the following links are for indoor units. Please see below for the outdoor unit pricing.
Charred Frontier Oak
Charred Aged Split
Per your dimensions, you could safely install a 30" set. There is one version of the Peterson units that offers both an electronic ignition (non-standing pilot light) and variable flame capabilities. This particular version by Peterson is this very option. These sets would indeed include a stainless steel burner assembly.
By Lisa on November 9, 2012
Can you tell me if you sell an outdoor gas log set that includes a blower? I was told it helps blow the heat out, since itís outside.
on November 9, 2012
Answer:While we do stock many styles of outdoor logs and outdoor fireplaces, none of the items are equipped with blowers. It would be cost prohibitive for manufacturers to equip their products with a blower that is fully weather sealed, as standard blowers cannot stand up to the elements. Also, blowers require and air intake, which would allow water get inside the fireplace and cause potential damage.
By Kim from Naples, FL on April 10, 2013
Do you sell a two-sided vent-free stainless gas log set for an outdoor application?
By Collin C. - NFI Master Hearth Professional on April 10, 2013
Answer:While we do not carry a truly vent free system for outdoor use, it is possible to use a vented system in a vent free box, as long as it is in an outdoor area with good airflow.
By Mary from Perryton,Tx on February 14, 2014
Is there a difference between propane and natural logs for fire pits?
By Collin C. - NFI Master Hearth Professional on February 14, 2014
Answer:As far as the operation and flame appearance goes, there will not be a difference. The size of orifice needed between the two is different, as well as the operating pressures. Currently, propane is a much more costly fuel, typically costing 5 times as much as the same amount of natural gas.