By Robert from Weymouth, MA on October 15, 2014
My ModelFW28BM(NP) fireplace is leaking water onto the floor. What do you think could be the problem?
By eFireplaceStore on October 15, 2014
Answer:You may have a leak from the condensate pan inside the unit or an issue with the fireplace allowing the correct amount of water vapor to leave the combustion chamber. I highly recommend having a certified installer or HVAC tech out to inspect the unit to determine the source of the leak.
By Kevin from California on January 12, 2013
Buying a home the place where I want to put my fireplace is next to a window. Will the window be damaged?
By Collin C. - NFI Master Hearth Professional on January 14, 2013
Answer:This will depend on exactly how much clearance there is from the fireplace opening to the window. Most manufactures will specify a minimum distance to windows, as temperature extremes can cause tempered glass to crack or shatter.
By Karen on November 9, 2012
I'm looking for a modern gas log fireplace that directly vents out the back.
on November 9, 2012
We have several modern styles of direct vent fireplace that can be vented horizontally; however, they do not all vent off of the back of the unit. They would vent vertically, then turn 90 degrees to the outside. Please take a look at some of these models at the links below:
Gas Fireplace 1
Gas Fireplace 2
Gas Fireplace 3
Gas Fireplace 4
Gas Fireplace 5
Please let me know if you have any specific questions about these items or if I can assist you in locating anything else.
By Susan from Saranac Lake, NY on May 20, 2013
Can I put a direct vent stove into a B-Vent system? Will this help eliminate condensation?
By Collin C. - NFI Master Hearth Professional on May 20, 2013
Answer:Depending on the size of the B-vent piping that is installed, you may be able to leave the B-vent stack in position and run the new direct vent piping through the stack. However, it is necessary to remove the existing B-vent piping and replace it with direct vent pipe in most cases.
Even though they are more efficient than B-vent appliances, the design of the direct vent piping helps to ensure that condensation does not occur. It is recommended that any direct vent piping above the roof be sealed into an insulated chase, especially in cold climates.
By Krista from Dansville, MI on October 28, 2013
I need a furnace that would be in the living room but will heat an area of 1700 sq feet. We have one in the living room now that heats the house. It is 65,000/ 70,000 BTU. What do you have that would work?
By Collin C. - NFI Master Hearth Professional on October 29, 2013
By James from Dekalb, TX on November 17, 2014
Do you have a five plaque radiant heater with natural gas?
By eFireplaceStore on November 18, 2014
By Paula from Braintree, MA on November 4, 2013
Do any of the free standing gas stoves come with a fan? Where can I find the information on BTU's?
By Collin C. - NFI Master Hearth Professional on November 5, 2013
For most of the gas stoves, the BTU information will be located in the features section on the stove's item page. I can certainly provide additional information for any stove you are interested in that does not list the information.
Most of the stoves have a blower as an accessory. A couple of models that come with the fan as a standard feature are the Napoleon GDS28 Direct Vent-B Vent Gas Stove
and the Napoleon GDS50 Direct Vent-B Vent Gas Stove
. Other models that do not have the fan as a standard feature will have it listed in the accessory tab on the item page.
By Bruce from MA on August 18, 2014
I am replacing a wood stove and going into a 20 foot masonry chimney in the center of the house. What would be the recommended propane stove (25,000 to 50,000) BTU that I could vent into the existing chimney and use the room air for combustion?
By eFireplaceStore on August 19, 2014
One of our most popular B vent stoves that would suit your requirements is the Napoleon GDS50 Direct Vent-B Vent Gas Stove
. The unit has an input rating of 40k BTUs for an LP application and because it can be used in a B vent configuration, it could be vented using a masonry chimney.
By Clement from Maryland on February 14, 2013
Do vent free gas burning stoves emit a lot of moisture?
By Tyler M. - Fireplace Specialist on February 14, 2013
Answer:Vent-free gas appliances do produce water vapor, particularly those that use propane as opposed to natural gas. For this reason, we advise potential consumers to be aware of possible condensation on windows and moisture that can collect on curtains and surrounding furniture.
By Sandy from Buffalo, NY on March 26, 2013
I have a vent free gas burning stove and noticed a black sooty film on everything in my home. What is the cause of this? Can it be corrected? Should it a health risk?
By Collin C. - NFI Master Hearth Professional on March 26, 2013
Answer:In some cases, vent free appliances can produce this type of byproduct if they have an operational issue or are in need of service. The film is likely a thin layer of hydrocarbons that have not burnt completely with the fuel. It is recommended that any vent free appliance be serviced annually, as buildup of lint or dust in the air shutter can cause the problem you are experiencing. Also, proper positioning of the embers and log set must also be observed. Any restriction of the flame can also cause the problem you are experiencing. Prolonged use of an appliance that is not performing properly can cause respiratory ailments and carbon monoxide poisoning. Before using the unit further, it would be wise to have it serviced.