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By Arnie from Kuna, Idaho on January 19, 2013
We have a gas fire place that leaks cold air when off. Is there a cover to put over the front when not using the fireplace?
By Collin C. - NFI Master Hearth Professional on January 21, 2013

Answer:
Unfortunately, we do not carry a product for this use. Is your unit an open faced or sealed version and is it gas or wood? There may be an issue that is causing the air leakage or another alternative to seal it.

By Robert from Atlanta, GA on April 20, 2013
I'm looking for a fireplace mesh kit with the top rail and two mesh screens for a 36" x 28" masonry firebox. Do you have any options?
By Collin C. - NFI Master Hearth Professional on April 22, 2013

Answer:
For your installation, I believe you would be best suited by the Cascade Black Fireplace Mesh Panel Replacement Kit - 24 Inch x 27.5 Inch and the Woodfield Hanging Fireplace Spark Screen Rod Kit - 61090. The screen kit offers a pair of 24 inch panels, which would sufficiently cover the entire width of the opening and allow for some decorative draping.

By Rick Gibson from Las Vegas on November 5, 2012
Where do I find the side panels that would match up with the back panels? My side panels would need to be 15" x 18" and my back panel is 15"x 24" and they only need to be plain ones for all three pieces. The thickness should be 1/2" or more thick. The house was built in 1989, if that helps.
By Tyler M. - Fireplace Specialist on November 5, 2012

Answer:
If you have a wood burning fireplace, we offer some universal refractory panels that will work. Please see the following links:

One 24" h x 28" w Panel.

Two 24" h x 40" w Panels.

These panels are about 3/4" thick and can be cut down to the size you need with a masonry blade or tile saw. They are suitable for use as side, rear and floor panels inside any wood-burning fireplace.

By Margaret from Stanton, MI on July 26, 2014
How does decorative mission louver fit on existing fireplace surround?


By eFireplaceStore on July 28, 2014

Answer:
The mission louvers manufactured for some models of Empire fireplaces are designed to attach in place of the standard slatted louvers. The louvers attach by simply dropping into a set of mounting slots. The louvers themselves will have hooked tabs on either end of the louver assembly that push into the associated slots on the unit, then drop downward and lock in place.

By Judy Brandstetter from West Virginia on November 6, 2012
I have a natural gas fireplace VTGF 33NRB. Can it be changed to propane gas?

By Tyler M. - Fireplace Specialist on November 6, 2012

Answer:
Your model is a vent-free fireplace manufactured by DESA. Unfortunately, vent-free units cannot be field converted to the other fuel type. We apologize for this inconvenience.

By Patsy from Reno, NV on October 20, 2012
Do you sell fireplace blowers for Majestic model # 39BDVTRN gas fireplaces? What model blower would that be, and what boulder type rock set would work with this model?
By Collin C. - NFI Master Hearth Professional on October 22, 2012

Answer:
This particular unit is no longer manufactured. However, the current FK12 fan kit is still available and is the recommended unit for this fireplace. The kit can also be equipped with a variable speed fan control to offer greater usability of the fan.

This unit predates any river rock kits that are now offered by Majestic. Unfortunately, the rock adapters that must be used to ensure a proper burn will not fit this particular model. This unit may only be used with the logs with which it came.

By Chris from NJ on February 9, 2014
What is a fan that sits on top of wood fireplace called when it doesn't use batteries or electricity?

By Chris on February 9, 2014

Answer:
The Caframo Ecofans such as the UltraAir 810 and the AirMax 812 rely strictly on heat generated by the appliance to circulate heat throughout the room.

By Zach from Ludowici, GA on November 6, 2012
I have a gas fireplace and all the connections to get the gas line to the outside of the house, but I do not have the propane tank, the valve, or connection piece to connect the tank. Is there a special connector or regulator piece needed?
By Collin C. - NFI Master Hearth Professional on November 6, 2012

Answer:
Most installations will require the use of a gas regulator, flexible connector, and nipple to connect to the propane valve. However, the type of regulator and size of the line will depend entirely on the fireplace.

There should be a chart in the owner's manual that will give a breakdown for required gas pressure and the recommended supply line. Usually, a regulator can be purchased from a local plumbing supplier.

By Spivey from Flagstaff, AZ on April 24, 2013
I need to replace the canvas liner in my Copperfield Wheeled Wood Cart. How would I do that?
By Collin C. - NFI Master Hearth Professional on April 24, 2013

Answer:
My apologies, but we no longer carry the Copperfield wood cart with canvas liner included. Currently, the canvas is sold individually as the Pilgrim Heavy-Duty Canvas Wood Cart Liner - For Pilgrim Forged Iron Wood Carts. This canvas is designed to fit all Pilgrim carts, but could work with any similarly designed cart as well.

By Brenda from Livingston, TX on January 3, 2013
I have a propane fireplace, would like to cover the holes for a more realistic look of an ember bed. Could I use the rocks or something to produce this look?
By Collin C. - NFI Master Hearth Professional on January 6, 2013

Answer:
It is usually possible to accentuate a propane burner with lava rocks or granules. Glowing ember material can also be used. However, only a limited amount of material can be used in some fireplaces and placement of any accessory embers will depend largely on the type of unit you have. Improper use of accessories can cause the unit to overheat or perform poorly.

By Spencer from Angel fie nm on December 13, 2012
I just purchased the Empire vent free propane stove and love it. I need more amber scene with the ceramic wood, what do you recommend?
By Tyler M. - Fireplace Specialist on December 14, 2012

Answer:
Unfortunately, Empire does not offer additional logs or ember kits for their vent-free stoves. This is usually the case for all vent-free appliances, as nothing can be added to the original log/ember set-up as described in your owner's manual. This is due to possible complications with incomplete combustion and carbon monoxide/sooting problems.

By Corbin from Nashville, TN on October 9, 2013
I am trying to find a grate for my fireplace but don't know what the specific name is called or how to locate one. They are vented and have a blower allowing you to set logs on them and suck cold air from the room at the bottom, and then blow the heated air from the burning logs out of the top (the configuration does not matter as long as the premise is still the same). Do you have something like this?
By Collin C. - NFI Master Hearth Professional on October 9, 2013

Answer:
I believe the item you are referring to is a grate heater, such as the Stoll 22 in. W x 20 in. D Grate Heater for Woodburning Applications. Please let me know if this is correct or if you are looking for something different.

By Julie Wright from Tyler, Texas on December 14, 2012
I"m looking for some fireplace tools that can be left outside by the outside fireplace that won't rust. Can you recommend any?
By Tyler M. - Fireplace Specialist on December 14, 2012

Answer:
Yes, for a tool set that will be left outdoors, we recommend the UniFlame 5-Piece Stainless Steel Indoor/Outdoor Fireplace Tool Set.

By Russ from Tacoma, WA on March 20, 2013
I'm looking for a blower kit for my FMI fireplace. Model # DVF36/p (Executive Series). The install manual has a blower kit #01354 mentioned. Is there something else I can use?
By Collin C. - NFI Master Hearth Professional on March 21, 2013

Answer:
Per the manufacturer, the original blower assembly of 01354 was replaced with the 01682. This is also a special order item, if you're interested in it.

By Mike from Ellison Bay, WI on July 29, 2014
I am looking for a spark curtain that has the chain pulls on the side like I had in a 25 year old fireplace. Does anyone still make those?
By Chris C. on July 29, 2014

Answer:
The hanging mesh spark screens are indeed still available as seenhere. If the size needed is not found on our website, we can make custom cut panels to fit the dimensions required for your fireplace.

By Jim from Cadillac, MI on September 15, 2013
I have installed a G46 24" Realfyre and I am having a problem getting real heat from it. Does R.H. Peterson make a fireplace blower? If not, could you recommend a blower make and model that I could install?
By Collin C. - NFI Master Hearth Professional on September 16, 2013

Answer:
Unfortunately, R.H. Peterson does not offer a blower assembly for this product. Both the G45 and G46 vented burner assemblies are primarily intended for appearance, as is the decorative fire backs they offer.

If the burner assembly is installed into manufactured fireplace with louvers, it should be able to accept a blower, however I would need to know the manufacturer name and model number of the fireplace to check.

By Paula from Nashville, TN on March 4, 2014
My natural gas starter needs to be replaced in wood burning fireplace (built around 1980). It is connected to a fitting (4' side to side) in the middle of the fireplace, about 3" above the bottom, with approximately 7" of vented pipe on each side of the connecting thingy. Where can I get this?
By Tyler M. - NFI Certified Specialist on March 5, 2014

Answer:
From your description, it appears you have a "T-Style" gas starter pipe. Please see an example of this style here:

Copperfield T-Style Gas Starter Pipe with Mixing Chamber for Natural Gas - 47120

The item labeled "A" in that photo is the T-Style pipe.

By Tom from Loudon, TN on January 8, 2014
I have an Empire Comfort system fireplace number DVX36FP93CL9(N,P)-1. It is set up for propane usage. My Honeywell remote is not working and I need a new one. Please advise which one will work with on/off, variable fan, variable flame and thermostat control. I have sent a picture of the front page.If you need more information I will provide it. Can you help me?
By Collin C. - NFI Master Hearth Professional on January 9, 2014

Answer:
After speaking to Empire, the original remote is still available. Honeywell part number is RT8220A and the Empire part number is R11006, which both match the numbers you provided in your attachment. They confirmed this remote is the only model that will work with the Honeywell RF valve system. It is not currently listed on our site, so I will need to contact you via phone to place an order.

By Randy from Gadsden, Alabama on October 23, 2013
I need a part that shields the heat from the bottom of the wood mantel because the mantel is lower than normal and gets too much heat. I don't know what it's called. Can you help me?
By Collin C. - NFI Master Hearth Professional on October 24, 2013

Answer:
The HomeSaver Mantel Heat Shield is intended just for this purpose. The shield can be cut down in width and depth if necessary.

Another option is to use a fireplace hood, which can mount directly to the surface, above the fireplace opening, or just inside the fireplace opening to the lintel.

By Ed from Wimberley, Texas on December 8, 2013
I have a TemTex TFC 36-2 (or is that IFC?) which needs a replacement grate. At the rear of the firebox are two leg holders which the back legs of the grate slip into. The grate has four bars sitting on a front and back bar, with a middle foot on the front bar. Can this grate be ordered, or should I buy a standard off the shelf grate?
By Tyler M. - NFI Certified Specialist on December 9, 2013

Answer:
We cannot offer the factory replacement grate, but any of our fireplace grates that will fit inside your fireplace should be suitable for use.

By Harold from Des Moines, IA on August 26, 2014
I have a Majestic MBUC36 wood burning fireplace from the mid 1980s. We would like to add an outside air kit to it. Do you know what the kit number is for such a unit and do you have it in stock? Also, if I can no longer get the exact kit, is there one that would work?
By eFireplaceStore on August 26, 2014

Answer:
The original outside air kit is no longer available, however the Majestic AK4 Outside Combustion Air Kit can be adapted to work with this model.

By Owanna Williams from Ringold, Louisiana on December 28, 2012
What is the best firewood to burn? What starter log works best? I have a fireplace with insert and blower.
By Collin C. - NFI Master Hearth Professional on December 31, 2012

Answer:
It is best to burn seasoned hardwoods, such as hickory, birch, and oak. These types of woods have a higher BTU content and make for longer burning, hot fires. For starting the fire, it is actually best to build a small fire using crumpled paper and a fast burning softwood, such as pine.

Once the kindling has started to burn in, you may place the first of the hardwood logs in position.

By Kimberly from Fort Worth, Texas on October 19, 2013
Can I use glass pebbles or fire shapes in my Lorenzo wall insert bio fuel fireplace? If yes, any words of caution? If no, do you have any advice? I want to disguise the burner.
By Collin C. - NFI Master Hearth Professional on October 21, 2013

Answer:
Fire glass or fire shapes can indeed be used within this unit, but the media must not directly obstruct the flames. In other words, the media can be placed directly around the burner, but should not overlap into the burn area in any way. Flame obstruction will result in production of soot and the unpleasant release of odors into the room.

By Mark from Moon Township, PA on December 8, 2013
Can I purchase a hood for a FB42CA PN 103444-02CJ?
By Collin C. - NFI Master Hearth Professional on December 10, 2013

Answer:
Per the manufacturer, the part number has been revised to 26863 for this hood. Because the hood is a special order item, I will need to contact you via phone if you would like to place an order.

By Sam from TX on March 8, 2014
Where can I purchase the steel wool that looks like hot coals in my fireplace?
By Kevin E. - NFI Certified Specialist on March 9, 2014

Answer:
From this very site, of course! You may find these glowing embers here.

By Carolyn from Connecticut on December 30, 2012
I have a ventless gas log insert in my fireplace and would like some sort of brass hood to deflect the heat from the mantel. What should I get?
By Collin C. - NFI Master Hearth Professional on December 31, 2012

Answer:
The type of hood needed will depend on the fireplace you have. Is this a manufactured fireplace or a site-built masonry unit? Do you have doors across the front of the fireplace opening? What is the width of the fireplace opening and the projection of the mantel?

By Allen from Atlanta, GA on December 15, 2013
We have a wood burning fireplace with a gas starter. Can we replace the gas starter component with one that would spread the flames more and stay on and be able to be used with glass fire rocks?
By Collin C. - NFI Master Hearth Professional on December 16, 2013

Answer:
The component you are referring to is known as a pan burner. An example of this product is the Real Fyre 24" PBA Vented Natural Gas Fire Glass Burner with Safety Pilot Kit. The burner is designed so that it can be filled with sand or vermiculite, depending on your fuel. This will give a random, realistic flame pattern. Tempered fireglass or ceramic stones can then be used on the pan. If you would like to verify your fuel type and the dimensions of your fireplace, I can recommend the exact burner that will fit.

By Tom from Sacramento, California on September 26, 2013
The opening on our fireplace is 46" wide and 30" tall. If we get a tri-fold screen, part of the width of the screen will be reduced by the angle of the side panels when it is up. What size tri-fold screen would we need?
By Collin C. - NFI Master Hearth Professional on September 26, 2013

Answer:
One of our largest sizes of screens would be necessary for your application. These screens have a 30 inch center panel and 12 inch side panels. An example is the Pilgrim Large 3 Panel Vintage Iron Arched Fireplace Screen.

By Justin from Indianapolis on November 23, 2012
I need to find a replacement screw-on gas starter line for my fireplace. The existing line has deteriorated and works more like a flame thrower now than the typical starter line with all the separate holes. Can anyone tell me where I can order this?
By Collin C. - NFI Master Hearth Professional on November 23, 2012

Answer:
We do sell replacement log lighters, which will include the fittings needed to attach to your incoming gas line.

By Rodney from Batoin Rouge, La on January 28, 2014
I have a 24"H X 41" W opening. I would like to purchase a screen to install behind the doors that are mounted against the brick. What height screen and rod system is best installed in the fire box? I think the 48" (2 piece) will work fine for width but not sure of height (24" or better 22").
By Collin C. - NFI Master Hearth Professional on January 28, 2014

Answer:
You are correct that a screen panel assembly with a pair of 24 inch panels would be the best thing to use. Because the screen rod will be mounted down from the top of the fireplace by an inch or so, a kit such as the Cascade Deluxe Heavy Duty Fireplace Mesh Panel Kit - 24 Inch x 22.5 Inch would be best. This will give you room to have the rod mounted where it needs to be, without worrying about the screen dragging the floor.

By Gina from Slidell on October 5, 2013
I need to order a round brush for my chimney RoVac Hepa vac. Where can I order this as soon as possible?
By Collin C. - NFI Master Hearth Professional on October 7, 2013

Answer:
We offer numerous brush and sweeper options for the RoVac system. Most are readily stocked.

By Stephanie from San Diego, CA on March 27, 2013
I am looking for something that can go on my chimney damper that will obviously tell me if it is open or closed. Do you have anything that can do that?
By Collin C. - NFI Master Hearth Professional on March 27, 2013

Answer:
We do offer a damper pull that has a cast handle, indicating whether the damper is opened or closed. The item is the UniFlame Solid Brass Fireplace Damper Pull.

By James from Milford, MI on November 23, 2013
Do you have any Fireplace sound effects products? My gas fireplace looks great - but is silent. That's a huge problem for realism. Can you help?
By Collin C. - NFI Master Hearth Professional on November 24, 2013

Answer:
We do offer the Real Fyre Crackler with Pine Cone Cover - PCC1, which can be installed in a masonry or prefabricated fireplace with gas logs to give a more realistic wood burning effect.

By Virginia from Chatham, MA on February 15, 2014
I'm looking for a solid steel screen that you place in front of the fireplace opening after you've had a fire and you want to close up the fireplace and go to bed but you can't yet close the flu. The screen helps lessen heat escaping overnight and can help prevent puff backs and ash blowing during the night while the flu is still open. I'm not sure what it's called. Do you sell these?
By Collin C. - NFI Master Hearth Professional on February 17, 2014

Answer:
This product is known as draft guard. One of our most popular sizes is the Minuteman DGC-01 40 x 32 Draft Guard Fireplace Cover - Black. Just as you describe, the product is designed to prevent back puffing of smoke and ash into the room while the fire is still burning down or cooling.

By Stephen on November 9, 2012
I need the material that goes over and hides the gas pipe under the ceramic logs. Do you sell it ?
on November 9, 2012

Answer:
Are you referring to something like lava rock? If so, yes, we do indeed offer this item. Please follow the below link to check out one of our options. Peterson Lava Coals Please let us know if you have any additional questions.

By Mike on November 9, 2012
I currently have your Ambient RCT remote control with the wall mount battery operated unit. I would like to get away from the battery wall unit. Do you have a recommendation?
on November 9, 2012

Answer:
By "battery wall unit", are you referring to the remote receiver? The remote receiver takes four AA batteries and supplies a voltage signal to your appliance. This component is a necessary piece in the remote system as it controls your appliance. Due to the necessity of the receiver in the remote system, we can not really offer a remote set up without one. However, we do have wall switch options available, if you'd prefer to do away with the entire remote. Please let us know if you have any additional questions.

By Elaine on November 9, 2012
We have a large masonry fireplace that we are able to cook in. This comes in handy when the ice storms hit. We have been looking in to backs and have read that they work and they don't work. We are unwilling to put in an insert due to the cooking ability. Do you have any specs to support the use of these? Also I recall my father installing squirrel fans to blow heated air from our old fireplace which was able then to heat the home to great efficiency. Can you suggest something to retrofit?
on November 9, 2012

Answer:
We do not have any technical information about any firebacks that we sell; all of our information about them is on our website. As for blower options for your masonry fireplace, we do have this: Blower. This is also available in a few different sizes; it is the only fan/blower option we offer for an existing masonry fireplace such as yours.

Our fireplace accessory collection includes all of those little add-ons and extras you need to transform a standard fireplace into a unique home furnishing. We carry a wide variety of natural and gas fireplace accessories and fireplace supplies, including tool sets, hearth rugs, log holders, and decorative screens - all selected for their durability and elegant style, and offered to you for affordable prices.  Because we value you as our customer, all orders totaling over $99 Ship Free.

But even after you've put together a complete hearth with your superior quality fireplace supplies from the eFirePlaceStore.com, you may still need something more. Don't worry, we can help you find those types of natural and gas fireplace accessories too. Whether you need paint to touch up a few scratches, a replacement gas key, or a way to make your fires more dynamic, we've got the products you're looking for.

Fireplace accessories can create an inviting hearth but you must get the right fireplace accessory for your hearth. A decorative fireplace insert or wood stove creates a warm and inviting ambiance in your home, but the job doesn't end there. At eFireplaceStore.com we know that the key to building a truly outstanding hearth is in the details with our huge variety of the best fireplace accessories on the market.
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