By Donna on November 9, 2012
I need to find a wooden mantel surround (traditional) with an 8” to 10” wide shelf. Can you help?
on November 9, 2012
By Don on November 9, 2012
I have a wood burning fireplace. There are 4 rectangular openings around the fireplace. They appear to be where a fan would go to circulate air around the metal liner behind the fireplace. Is there a blower kit that can be used to circulate air this way?
on November 9, 2012
Answer:The openings you describe are indeed common on many models of circulating fireplace. This would allow a fan or pair of fans to be used to circulate air. Unfortunately, we only offer blowers for specific units. We do not sell them by dimension. However, theoretically, you could order a pair of blowers and alter as needed. In order to check availability of parts, please provide the model number and manufacturer name of the fireplace. This can be found on the build plate, which is often affixed to the wall of the fireplace, just behind the screens. It may also be located in the floor of the fireplace, beneath the concrete liner.
By Marilou on November 9, 2012
Do you purchase fireplace mantels from people selling them?
on November 9, 2012
Answer:No, we only sell new products and do not purchase used items to re-sell.
By Danny from NYC, NY on January 11, 2015
I need a rustic fireplace mantel like a railroad tie. What would you suggest?
By Kevin E. on January 12, 2015
By Eric from TN on January 1, 2015
Which side does the gas line need to come into on a model CFX32? Does it need to come in through the left side or right and how far up from the floor does it need to be made?
By eFireplaceStore on January 2, 2015
Answer:Per the manufacturer, the gas line is ideally routed from the left side on this unit and the knockout is approximately 3 inches from the base.
By Dave from Freeland, MD on September 30, 2013
I have a fireplace with vented slots. I want to install a wood surround and a mantel. Is there a way to do that, and either safely cover the vents, or keep the vents?
By Collin C. - NFI Master Hearth Professional on October 1, 2013
Answer:Depending on how the passive heat registers are tied into the firebox, they may or may not be able to be covered. Because of the relatively short distance between your firebox enclosure and the vents, any mantle that would not cover the vents would have to be custom made. I recommend investigating the connection of the ducts to the fireplace, as some fireplaces have a built in heat exchanger that pipes heat to the ducts. If this is the case, they cannot be covered.
By stan from New York on December 24, 2012
I have a crack in the back section of the firebrick. Is this a problem? Do I need to replace this section?
By Tyler M. - Fireplace Specialist on December 24, 2012
By Aleda from Pleasantville, NY on March 3, 2013
I have a gel inserts with logs I need to purchase the outside like a freestanding with Gel stove that I can put my insert in.Does anybody sell something I can put my gel logs into or onto? I don't want to put it in my fireplace.
By Collin C. - NFI Master Hearth Professional on March 4, 2013
Answer:I have not come across a riser system for placing a gel log outside the fireplace opening. I apologize that I do not have this product to offer.
By Cindy from Auburn, WA on November 8, 2013
I need a mantel that has a 60 inch interior opening. Do you carry anything like this?
By Collin C. - NFI Master Hearth Professional on November 8, 2013
By Janice from Seattle, WA on November 19, 2013
Do you sell fireplace mantels that would cover up a brick mantel?
By Collin C. - NFI Master Hearth Professional on November 20, 2013
Answer:We do carry fireplace mantel shelves and surrounds that can be overlaid upon an existing brick facing, but they are only designed to be mounted to a flat surface. They are not able to cover a brick mantel that projects from the wall in any way.
By Mary Giovenco from Edison, NJ on November 15, 2012
I am interested if I can use the fireplace mantels for electric fireplace inserts. I like the Napoleon but do not have a real working fireplace.
By Tyler M. - Fireplace Specialist on November 15, 2012
Yes, we offer many electric inserts and mantel packages. Please see our full selection of electric fireplaces
, many of which are part of a mantel/cabinet/entertainment center package.
By Dorothy from Atlanta, GA on March 14, 2014
I have a brick wood burning fireplace that has been converted to gas logs. The mantel is brick. Do you have anything that can cover the top mantel with a wood mantel?
By Collin C. - NFI Master Hearth Professional on March 14, 2014
Answer:Unfortunately, no. We offer decorative wood mantel shelfs and surrounds that can be attached to a brick veneer, but they are not designed to cover or attach to an existing brick mantel shelf. For your application, you may need to have a carpenter sheath the brick shelf with cabinetry type shelving material to create the look of a wooden shelf.