By Jesse from Paducah, KY on March 22, 2016
I have natural gas fireplaces and have the refractory ceramic logs in them. The logs are heavy and durable and are in good shape. I am building a new house and will have propane fireplaces there. Can I take the old logs and use them instead of the new ones that come with the fireplaces? The old ones are nicer for sure and seem to fit in the new fireplaces easily.
By Chris C. on March 23, 2016
Answer:If the fireplaces which are to be installed in the new house include the logs as a part of the fireplace, only the included logs should be installed. Manufacturers produce log sets designed to work only with specific burner assemblies, as such, if an incorrect log set is used, excessive soot, and poor operation may become an issue.
By Tony from Oxford, Ohio on July 24, 2014
Is it true that if you install a ventless propane fireplace, you will have a lot of moisture in your house?
By eFireplaceStore on July 24, 2014
Answer:Ventless fireplaces, be it natural gas or propane, due add a certain amount of moisture to the atmosphere when operating. Relative humidity in the home, size of the room, number of adjacent rooms, and the amount of time the unit is run will all have an effect on the buildup of moisture. If you are considering a vent free unit, it is important to size it to the room properly so that moisture buildup does not become an issue. If you would like to provide the width, depth, and ceiling height of the space, I will be happy to recommend a BTU output to stay within.
By Bob from Carlyle, IL on July 24, 2014
I want to create an outdoor fireplace on my patio (see attached image). Can I buy gas logs that can be connected to a propane tank (Barbeque Grill type) with manual lighting?
By eFireplaceStore on July 24, 2014
Answer:We do offer propane outdoor log sets that use a stainless steel burner for durability. They offer a manual gas valve for simple on/off control of the system. If you would like to provide the dimensions of the fireplace opening, I will be happy to make a recommendation as to the correct size log sets to use.
By Linda from Colmesneil TX on January 19, 2013
We have a model SC36 insert. We want to convert to propane. We have a chimney that could work for the vented but are told that a ventless would give us more heat. What is your recommendation for venting and for which model would fit in our existing insert?
By Collin C. - NFI Master Hearth Professional on January 21, 2013
If you are looking for supplemental heat, as opposed to just the ambiance of gas logs, the ventless sets are definitely the way to go. Vented sets will have a higher flame and greater realism that ventless sets, but produce very little heat. One of our most popular styles is the Real Fyre 20" Golden Oak Designer Ventless Propane Gas Logs Set with Safety Pilot Kit
. The set will come complete with all components and decorative media needed for the unit to operate.
By teri from RI on July 7, 2014
I currently have a wood burning stove that is not properly sealed as it is quite old. I see smoke stains on the ceilings and walls. I would like to keep the stove and put the propane gas fireplace insert into it. Do you sell this type of kit. Is it something I can do myself or do I need to hire someone? I need to put in a propane line and tank as well.
By eFireplaceStore on July 8, 2014
Answer:We do carry vented and vent free log sets, but I do not recommend installing either type into a stove for an LP application. The propane sets require the use of a manual control valve, which has proven to overheat when installed in an enclosed environment, such as a wood stove. We have only had success with this kind of retrofit when a fully manual natural gas system is used. I sincerely apologize for the inconvenience.
By Mel from Round Rock, TX on July 3, 2013
What type of warranty do the propane gas logs have?
By Collin C. - NFI Master Hearth Professional on July 3, 2013
Answer:The logs themselves will have a limited lifetime warranty. If the logs break or crack under normal conditions for any reason, the manufacturer will replace them free of charge.
The burner assembly is warranted for a period of 10 years, while the valve on this model is warranted for 3 years.
By Elizabeth from Burlington, NC on October 26, 2013
Can I buy logs only? I don't need the burner, grill, pilot light, etc. I already have them. I just want the logs only.
By Collin C. - NFI Master Hearth Professional on October 28, 2013
Logs can indeed be purchased on their own. The correct section to search is the Gas Logs Only - No Burner
part of our site.
By James from South Mills, NC on May 27, 2014
I have a Tasman E direct vent fireplace configured for natural gas. However, I don't have natural gas service available and my home is configured for propane. The manufacturer no longer supports my model so I can't get a conversion kit. Can I change the logs and make it a propane fireplace?
By eFireplaceStore on May 28, 2014
Answer:Unfortunately, the factory burner and log set that is supplied with your unit cannot be replaced with one of the retrofit log sets that we offer. The integral design of the burner and the small size of the vent will prevent this, as well as the fact that even our smallest log sets produce a BTU output that far exceeds what this model is rated for. I am afraid that if components are no longer offered for this model, it will have to be replaced with a different unit.
By Wendell Christian from Lake Charles, Louisiana on December 5, 2016
Why would someone choose vented over ventless?
By Will M. on December 6, 2016
There is a wealth of information regarding this topic here.
By Fran from Arlington, TX on March 15, 2014
In an all electric house can you install propane logs? There is a LP propane tank on the property to heat a pool and spa.
By Tyler M. - NFI Certified Specialist on March 17, 2014
Answer:Yes, a propane log set can certainly be installed, as all of ours only require that LP tank for operation.
By Samantha from Santa Cruz, CA on May 13, 2013
Do you sell outdoor propane gas log sets with match light?
By Tyler M. - NFI Certified Specialist on May 14, 2013
Answer:No, all of our propane gas log sets require a safety pilot kit. We do not offer any propane match light log sets.
By John Augustine from Colonial Beach, Virginia on January 10, 2017
I have an older vent free wall mount gas log that needs to be replaced. The firebox is narrow and will not handle the traditional 12" gas log. I need to replace the firebox and gas logs. We really enjoy the mantle and would rather not replace it. The dimensions are gas log 18"; the firebox is 25"; wide and 23" tall.
By Will M. on January 10, 2017
Answer:For clarity, please provide the make and model number for the firebox and gas logs so that we may locate a suitable replacement.
By bill from Victoria, Texas on November 26, 2012
What does "vented" mean?
By Tyler M. - Fireplace Specialist on November 27, 2012
Vented gas logs must use a functional existing chimney (either a clay flue within a masonry chimney or a manufactured metal Class A chimney pipe). They are burned with the flue open and cannot be used unless you have a masonry fireplace or a manufactured wood-burning fireplace tested and listed to accept gas logs.
For more information about vented and ventless gas logs, please see our explanation on the bottom of this page
By Julie from Palatka, FL on November 24, 2013
We are replacing some older gas logs. The problem I had in the beginning was the smell. We burned them and burned them and a couple of them still smell after 7 years. Do your logs smell when burning?
By Tyler M. - NFI Certified Specialist on November 25, 2013
Answer:While a smell is noticeable for the first several hours of burning, persistent odor is unusual for vented gas logs, but not for ventless gas logs. As such, depending on which type of log set you are looking for, you may indeed smell the fuel burning with one of our log sets as well. This is typically determined by sense of smell.
By Doug from Moreland, GA on April 8, 2016
Do propane gas logs need to be vented?
By Chris C. on April 8, 2016
There are both vented and ventless propane log sets available. The vented sets do require a functioning chimney system in order to vent harmful combustion by-products to the outdoors, but the ventless propane log sets we offer burn the gas in such an efficient manner than no chimney system or venting is required for the set to be operated safely. For more in depth reading, you may wish to look over our Gas Log Buying Guide
By Marilyn Monzula from Cadiz, Ohio on December 10, 2016
I am in need of a small log insert for my 22" wide opening (13" deep) fireplace.
By eFireplaceStore on December 12, 2016
Answer:Please confirm if the opening keeps the 22 inch depth from front to back or if it tapers the further back you go. Please advise when you can.
By Marsha from Martins Ferry, OH on December 6, 2015
I have a propane fireplace and one of the logs broke. How do I get new logs if it is a Monessen hearth?
By Will M. on December 7, 2015
For replacement parts, please fill out this form.
By Karen from Greensburg, PA on February 9, 2017
How does one clean logs?
By Will M. on February 9, 2017
Answer:For solid refractory logs used with vented gas burners, "Scrubbing Bubbles" may be used. For any other type of system, I would refer to the manufacturer's requirements for cleaning that should be outlined in the product literature for your hearth.
By Ernest from Cheyenne, WY on April 23, 2017
I have an old Padova (made in Italy) propane fireplace model #0820642, Llot #407B255, date 9736, #6427B2550127, sit 820 NOVA. I'm looking to replace the burner and the logs. They tell me that I have to match the manufacturer with the logs, but I can't seem to find anything on the internet. Any help you could provide me would be appreciated.
By Owen on April 24, 2017
Answer:Unfortunately, we do not sell Padova fireplaces. You may have to change out the entire fireplace.
By Walt from PA on March 5, 2017
We have a Majestic stove, Wonderfire model, 2570. We need a complete propane gas log set. Please, advise.
By Brennan W. on March 6, 2017
Answer:Unfortunately, none of our log sets are able to be installed in a wood stove.
By Robert from TX on November 23, 2015
Where can I find a description of pilot type options?
By Will M. on November 24, 2015
That information is located here.
By Robert vazana from Budd Lake, NJ on December 15, 2012
I have a masonry fireplace with a chimney that I have recently had relined with a stainless steel liner. I want to switch to propane. The dimensions of the firebox are front width 35", rear width 30", depth 22", fireplace opening is height 28" by 34" width. I would like to know the available options I have.
By Tyler M. - Fireplace Specialist on December 17, 2012
You can certainly either install a set of propane gas logs (vented or ventless) into your fireplace. With your dimensions, you will be able to fit some 24" vented or ventless sets into your fireplace.
For more information about vented and ventless gas logs, please see the description at the bottom of our Gas Logs home page
By Pat from Pace, FL on December 16, 2016
I am in need of 1 or 2 logs for a ventless propane gas fireplace.14" to 18".
By eFireplaceStore on December 16, 2016
Answer:Because vent free logs are specific to the burner assembly, I will need to know who the set was manufactured by. Please advise when you can.
By Marilyn Monzula from Cadiz, Ohio on December 11, 2016
I need propane fireplace logs to replace our broken logs. Our opening to the fireplace is 22", with the depth of 13".
By Will M. on December 12, 2016
Answer:If this is a masonry fireplace, we will need to know the front width, rear width, depth and height of the fireplace opening to make correct suggestions.
By Katherine from North Branford, CT on July 30, 2014
What is the difference in logs that are ceramic as opposed to others?
By eFireplaceStore on July 30, 2014
Answer:Ceramic fiber and refractory ceramic logs are the most common types available. Ceramic fiber logs are very lightweight and feel very similar to a porcelain material. They are most commonly used with complete direct vent and vent free gas fireplaces, although some retrofit log sets use ceramic fiber logs as well. While lower in cost, they are easily breakable and will degrade much more quickly when compared to refractory logs.
Refractory ceramic logs are made of a cement/ceramic composite. This makes the logs very heavy and durable. They are usually more detailed than ceramic logs. Most high quality log sets, such as the Real Fyre products that we offer, are manufactured from refractory ceramic. The only downside to these logs is that their weight makes initial setup a bit more difficult.
By Jeff from Portland, OR on October 12, 2014
We recently purchased your Vantage Hearth VG42A wood-burning fireplace for our new construction and are interested in adding a propane gas log set. Are you aware of any code restrictions (Oregon) regarding adding one? Do we have to have a sealed chamber for adding propane or do we need to have glass doors?
By eFireplaceStore on October 13, 2014
Answer:As far as national code goes, there is no regulation when it comes to adding a gas log set to prefabricated fireplaces. However, local authorities have the final say and additional requirements may be in place by your city. I strongly recommend checking with the code office before making a purchase.
By Trent from Killeen, Texas on December 23, 2013
Using Propane, is there a remote unit that does not require a continuous burning pilot light? My current remote only operates when the pilot light is on and this causes an increase in Propane costs (or have to manually turn it on). Do you have any suggestions?
By Tyler M. - NFI Certified Specialist on December 23, 2013
Answer:While we do offer propane gas log sets that can be controlled via a remote without a standing pilot light, these require the use of an electronic pilot kit. Unless you have a vented R.H. Peterson Real Fyre gas log set, we cannot provide only the valve for you--a complete replacement of your burner would be necessary. If you are interested in a complete new set, please reply with your firebox dimensions and advise to whether you need vented or ventless gas logs. We will be happy to offer some suggestions.
By barbara from Massachusetts on November 13, 2012
What do you need to hook up propane logs? How is that done? Do you need a plumber, and is it cheaper to run than gas? I want to do a vented gas or propane.
By Tyler M. - Fireplace Specialist on November 13, 2012
Answer:Yes, generally you would call a plumber and have him run a gas line to your masonry/brick or manufactured (steel) fireplace. If you have a manufactured unit, you would need to make sure that it is tested and listed for gas logs.
By valeehall from Bristol, VA on January 5, 2013
I have vent-free propane logs now. Is it possible to use some type of adapter to change them over to natural gas?
By Collin C. - NFI Master Hearth Professional on January 6, 2013
Answer:Unfortunately, no. Due to the dangers that can occur when a vent-free log set is improperly converted, manufacturers do not offer conversion kits for these units. An entirely new burner assembly would need to be used instead.
By Eunice from Massachusetts on October 24, 2013
Do you have a gas log that can be operated manually if the power goes off?
By Collin C. - NFI Master Hearth Professional on October 24, 2013
Answer:All of our RealFyre log series use a standing pilot system or battery operated electronic ignition system. As such, they can all be used in the event of a power outage and require no external power source under normal use.
By Steve from Memphis, TN on January 19, 2014
How long would a bottle of propane that is similar to what is used in a BBQ last in a small gas log setup?
By Collin C. - NFI Master Hearth Professional on January 20, 2014
Answer:While it depends on the exact BTU input of the gas log set that will be used, a typical 20 pound propane cylinder could fuel the average log set for approximately 2 hours at a time, before needing time for the tank to recover and vaporize additional fuel. The tank could supply the set for a total of 11 hours of burn time at full output.
By Phil from Waynesville, NC on November 29, 2012
Seeking guidance on a propane log set: I have a large fireplace - 50" W X 32" H opening, 34" back width and 26" deep. I need something that does not look lost in this big firebox. I'm thinking of the 36" log set but also need height. I do not want standing pilot. Any suggestions?
By Kevin E. - Fireplace Specialist on November 29, 2012
Answer:There is only one non-standing pilot light control option for our gas log sets. It is the electronic pilot kit. This unit features a battery operated spark ignition system. Per your fireplace dimensions, you could safely install a 30" log set plus electronic pilot kit. This type of control valve requires a middle width twelve inches larger than the log sets size for proper fit and operation. Per your dimensions, you feature a middle width of 42". Subtracting 12 from this measurement gives us 30".
By Jerry from Chattanooga, TN on February 15, 2016
What does vented mean?
By Will M. on February 16, 2016
Answer:Vented gas logs will use your masonry or prefabricated wood burning flue for exhaust and will provide a more realistic aesthetic, but will not be very efficient. They should be considered only for ambiance. This differs from ventless gas logs, which are designed to provide complete combustion and be 99% efficient. Ventless systems provide a great deal of efficient heat, but will not provide the most realistic flame aesthetic as they are limited in the amount of oxygen they can draw in from the home.
By Steve from California on December 17, 2016
I have an outdoor fireplace with chimney (not a fire pit or circle), using propane. The interior dimensions of the firebox are 28" at opening 8" at back wall and 25" deep. The propane shutoff valve is on exterior right (facing the fireplace) with a pipe into fireplace. I am looking for help with size/style of wood log burner setup.
By Brennan W. on December 19, 2016
Answer:Unfortunately, we do not carry a log set that would fit your dimensions.
By Richard from Lancaster, VA on September 22, 2016
I am looking at Empire 18" gas logs and would like to know if they are all remote ready and what the difference is between the pilot light features? Also what are ceramic versus refractory type logs?
By Chris C. on September 22, 2016
Answer:Empire by far offers more burner and control styles than other manufacturers we carry, but not all are remote ready. The most basic style that Empire offers is referred to as their manual burner. The valve included with these units has one control knob on the face of the burner allowing the set to be set into pilot mode, and it also provides 3 flame height settings (high-medium-low). Empire's next step up would be their thermostat manual burner. These models may only be controlled via a knob on the burner face, but these models feature a modulating hydraulic thermostat which is numbered from 1-5. The number set on the control knob will determine the temperature in which the burner automatically shuts off. The next step up in Empire's list of burners, is their millivolt burners. These models feature a more complex valve which is remote ready allowing the use of a wall switch, wall thermostat, or wireless handheld remote control. Please note that each of the 3 models above require a pilot light to remain lit for convenience in lighting the appliance. However, the pilot light may be extinguished during the spring and summer months. Lastly, Empire offers their variable flame intermittent pilot burners and intermittent pilot burners. Both of these burner types include remote controls standard which vary flame height. Additionally, these burners do not require a pilot light to remain lit at all times, but instead allow for the remote control to signal to light the pilot, then once the pilot is lit, the main burner is ignited. If the end user wishes, they can set the intermittent pilot models to a continuous pilot mode to reduce the amount of time it takes for the burner to ignite. Ceramic fiber logs are extremely lightweight, but tend to carry a more realistic appearance as while the main burner is lit, the bottoms of some of the logs will begin to glow a bright red to give the appearance of charcoal. These logs also have a tendency to break down over time, and will eventually need replacement. Refractory cement logs are much heavier due to the material they are manufactured from. Refractory logs will not glow when heated, and they will not break down as easily over time like ceramic fiber logs will. Additionally, refractory logs will continue to radiate heat for some time after the main burner is shut down. This is much like how a brick wall exposed to sunlight will continue to radiate heat even after the sun has gone down. When looking for a vent free log set, were there certain criteria or details that you were most interested in?
By Cori from Salem, VA on February 4, 2014
Can I buy just the logs? I have the framework and pilot already set up. I just need new logs. Can you help me?
By Collin C. - NFI Master Hearth Professional on February 5, 2014
Answer:We do offer vented log sets by themselves, but by the attached photo, it appears you have a vent free burner. The two tiered design, small front grate, and low flame pattern are all indicators of a vent free system. The logs that are used with a vent free burner are model specific and have locating pins or grooves to ensure that they do not impinge the flame and release carbon monoxide. As such, I will need to know the manufacturer name and model number of the burner. There should be a tag or plate attached to the burner that has this information. Please advise at your convenience.
By Mike from Milwaukee, WI on February 25, 2014
Why should I use an ANSI certified set?
By Tyler M. - NFI Certified Specialist on February 25, 2014
Answer:Our ANSI-certified gas log sets feature pre-assembled pilot kits/valves. These are required in certain jurisdictions in the US and almost everywhere in Canada. There is no functional differences between the ANSI-certified sets and the others; it is simply that the certified units have been pre-assembled, tested and listed to appropriate codes.
By Chuck from Prescott, AZ on February 4, 2017
Do you sell just the logs? I need a vented propane log set.
By Will M. on February 6, 2017
If you want just the logs and not the burner, grate or valve, we offer a full selection of these products in our "Gas Logs Only - No Burner"
By Jim Koffarnus from Eden, North Carolina on January 1, 2017
We live in a manufactured home (1600 sq ft) that has a wood burning fireplace (corner). I want to purchase an insert with a blower that runs on propane (we don't have natural gas in our area). What products do you offer that would meet those parameters? We want our fireplace to provide ambiance, but also function as backup heating (we have a heat-pump heating and cooling central system).
By Will M. on January 2, 2017
Answer:We currently do not offer any propane fireplace inserts that would have a Btu output of 56,000, which is what would be required to heat a 1600 square foot space with standard 8' ceiling height, however, none of the gas inserts we offer should be relied upon as a backup heat source. Subsequently, the maximum Btu input for the inserts we offer will top out at around 40,000. Additionally, the larger inserts that have this capacity will not fit into all fireplace openings, so I recommend measuring the front width, rear width, depth, front height and back wall height to locate fireplace inserts that will fit inside your current fireplace. Once you have these dimensions, we will be happy to locate compatible inserts.
By Tom from NC on February 16, 2016
What is the difference between an intermittent and a remote pilot in propane gas logs?
By Will M. on February 16, 2016
Answer:The difference would simply be the control of the pilot. With an intermittent pilot, also known as IPI or electronic ignition, the pilot would not be lit until turned on with a remote or wall switch. Voltage would be sent via a control board to the spark ignitor to light the pilot. Once lit, the specific voltage provided by the pilot flame would send a signal to the control board to allow ignition of the main burner.
By David from Vero Beach, Florida on November 27, 2013
What's with the see thru log set? I'm an architect and we have typically specified the Golden Oak set for our traditional 36" fireboxes. I think typically a Rumford fireplace. What model should we be specifying? I had previously had RD9G9-2-24-12P but it says see thru peninsula only?
By Collin C. - NFI Master Hearth Professional on November 27, 2013
By Alan from Woodstock, NY on January 7, 2013
Do you have any un-vented propane fireplace inserts?
By Collin C. - NFI Master Hearth Professional on January 8, 2013
One of our most popular models of unvented propane fireplace inserts is the Medium Innsbrook Vent-Free Gas Fireplace Insert with Millivolt Controls
. This unit offers remote ready controls and is capable of heating approximately 800 square feet. If you would like to provide the dimensions of your firebox, I will be happy to suggest other models that may fit as well.
By ken from Long Island, NY on January 7, 2013
Do you sell any propane gas logs for a vented system that offers the option to be converted to natural gas in the future?
By Collin C. - NFI Master Hearth Professional on January 8, 2013
Answer:The entire line of Real Fyre vented logs that we carry can be readily converted from one fuel to another. Conversion only requires the changing of an orifice and the main burner air shutter. However, conversion of any CSA/ANSI certified burner assembly from one fuel to another may void the certification.
By Janis from Lamesa, Texas on December 9, 2013
I live in the country and have a fireplace that is already plumbed for the propane and have the metal piece with holes in it to light it for wood. However, I am elderly and do not want to deal with wood and the smoke it sometimes causes if it is not dry enough. Are there artificial logs that I can buy to place in my fireplace and use the system I have to burn the fireplace? I do not use the room very much, but at Christmas time I want to have a fire in the fireplace mainly for ambiance. Are there logs that I can place in my fireplace, turn on the propane burner and have a "real" looking fire?
By Collin C. - NFI Master Hearth Professional on December 10, 2013
Answer:You can indeed use a fireplace grate and ceramic refractory logs to give the appearance of a true wood fire. I recommend using lava coals around the burner pipe to help conceal it. If you would like to provide the front width, back width, and depth of your fireplace opening, I will be happy to suggest a log set that would work for your needs.
By James from Scituate, MA on November 17, 2015
I have a propane gas log fire outdoor fire pit and I was looking to add some more logs and/or some flame enhancers and I did not know if that was possible. My current fire pit log insert is circular. What would you suggest?
By Will M. on November 17, 2015
By John Caruana from Fort Worth, Texas on December 10, 2012
I have a two-sided wood/propane fireplace with vented flue. I want to use it in gas mode. I do not need a pilot kit, just the logs. Whatchagot?
By Tyler M. - Fireplace Specialist on December 10, 2012
We do sell a variety of see-thru gas log sets without a pilot kit. Please see our full selection here:
See-Thru Gas Logs
By Al from AZ on March 28, 2017
Do you have propane gas ceramic logs driftwood, vented 18"? Thank you.
By Owen on March 28, 2017
By Pam from Wheaton, IL on April 16, 2017
I have an outdoor wood burning fireplace with a chimney. Do you have a gas log with a propane tank I can use in it instead of burning real wood?
By Will M. on April 17, 2017
By John from Greensboro, GA on December 9, 2016
My fireplaces measure 38" across the front 15" deep and 27" across the back. Which logs do I need to pick for use with propane?
By Brennan W. on December 9, 2016
Answer:I will be happy to send you a list of options. Are you looking for a log set that uses a remote or is controlled manually? If you would like a remote, would you like a basic remote or one that can control the flame height?