By Linda from Colmesneil TX on January 19, 2013
We have a model SC36 insert. We want to convert to propane. We have a chimney that could work for the vented but are told that a ventless would give us more heat. What is your recommendation for venting and for which model would fit in our existing insert?
By Collin C. - NFI Master Hearth Professional on January 21, 2013
If you are looking for supplemental heat, as opposed to just the ambiance of gas logs, the ventless sets are definitely the way to go. Vented sets will have a higher flame and greater realism that ventless sets, but produce very little heat. One of our most popular styles is the Real Fyre 20" Golden Oak Designer Ventless Propane Gas Logs Set with Safety Pilot Kit
. The set will come complete with all components and decorative media needed for the unit to operate.
By Mel from Round Rock, TX on July 3, 2013
What type of warranty do the propane gas logs have?
By Collin C. - NFI Master Hearth Professional on July 3, 2013
Answer:The logs themselves will have a limited lifetime warranty. If the logs break or crack under normal conditions for any reason, the manufacturer will replace them free of charge.
The burner assembly is warranted for a period of 10 years, while the valve on this model is warranted for 3 years.
By Elizabeth from Burlington, NC on October 26, 2013
Can I buy logs only? I don't need the burner, grill, pilot light, etc. I already have them. I just want the logs only.
By Collin C. - NFI Master Hearth Professional on October 28, 2013
Logs can indeed be purchased on their own. The correct section to search is the Gas Logs Only - No Burner
part of our site.
By Samantha from Santa Cruz, CA on May 13, 2013
Do you sell outdoor propane gas log sets with match light?
By Tyler M. - NFI Certified Specialist on May 14, 2013
Answer:No, all of our propane gas log sets require a safety pilot kit. We do not offer any propane match light log sets.
By bill from Victoria, Texas on November 26, 2012
What does "vented" mean?
By Tyler M. - Fireplace Specialist on November 27, 2012
Vented gas logs must use a functional existing chimney (either a clay flue within a masonry chimney or a manufactured metal Class A chimney pipe). They are burned with the flue open and cannot be used unless you have a masonry fireplace or a manufactured wood-burning fireplace tested and listed to accept gas logs.
For more information about vented and ventless gas logs, please see our explanation on the bottom of this page
By Julie from Palatka, FL on November 24, 2013
We are replacing some older gas logs. The problem I had in the beginning was the smell. We burned them and burned them and a couple of them still smell after 7 years. Do your logs smell when burning?
By Tyler M. - NFI Certified Specialist on November 25, 2013
Answer:While a smell is noticeable for the first several hours of burning, persistent odor is unusual for vented gas logs, but not for ventless gas logs. As such, depending on which type of log set you are looking for, you may indeed smell the fuel burning with one of our log sets as well. This is typically determined by sense of smell.
By Robert vazana from Budd Lake, NJ on December 15, 2012
I have a masonry fireplace with a chimney that I have recently had relined with a stainless steel liner. I want to switch to propane. The dimensions of the firebox are front width 35", rear width 30", depth 22", fireplace opening is height 28" by 34" width. I would like to know the available options I have.
By Tyler M. - Fireplace Specialist on December 17, 2012
You can certainly either install a set of propane gas logs (vented or ventless) into your fireplace. With your dimensions, you will be able to fit some 24" vented or ventless sets into your fireplace.
For more information about vented and ventless gas logs, please see the description at the bottom of our Gas Logs home page
By Trent from Killeen, Texas on December 23, 2013
Using Propane, is there a remote unit that does not require a continuous burning pilot light? My current remote only operates when the pilot light is on and this causes an increase in Propane costs (or have to manually turn it on). Do you have any suggestions?
By Tyler M. - NFI Certified Specialist on December 23, 2013
Answer:While we do offer propane gas log sets that can be controlled via a remote without a standing pilot light, these require the use of an electronic pilot kit. Unless you have a vented R.H. Peterson Real Fyre gas log set, we cannot provide only the valve for you--a complete replacement of your burner would be necessary. If you are interested in a complete new set, please reply with your firebox dimensions and advise to whether you need vented or ventless gas logs. We will be happy to offer some suggestions.
By barbara from Massachusetts on November 13, 2012
What do you need to hook up propane logs? How is that done? Do you need a plumber, and is it cheaper to run than gas? I want to do a vented gas or propane.
By Tyler M. - Fireplace Specialist on November 13, 2012
Answer:Yes, generally you would call a plumber and have him run a gas line to your masonry/brick or manufactured (steel) fireplace. If you have a manufactured unit, you would need to make sure that it is tested and listed for gas logs.
By valeehall from Bristol, VA on January 5, 2013
I have vent-free propane logs now. Is it possible to use some type of adapter to change them over to natural gas?
By Collin C. - NFI Master Hearth Professional on January 6, 2013
Answer:Unfortunately, no. Due to the dangers that can occur when a vent-free log set is improperly converted, manufacturers do not offer conversion kits for these units. An entirely new burner assembly would need to be used instead.
By Eunice from Massachusetts on October 24, 2013
Do you have a gas log that can be operated manually if the power goes off?
By Collin C. - NFI Master Hearth Professional on October 24, 2013
Answer:All of our RealFyre log series use a standing pilot system or battery operated electronic ignition system. As such, they can all be used in the event of a power outage and require no external power source under normal use.
By Steve from Memphis, TN on January 19, 2014
How long would a bottle of propane that is similar to what is used in a BBQ last in a small gas log setup?
By Collin C. - NFI Master Hearth Professional on January 20, 2014
Answer:While it depends on the exact BTU input of the gas log set that will be used, a typical 20 pound propane cylinder could fuel the average log set for approximately 2 hours at a time, before needing time for the tank to recover and vaporize additional fuel. The tank could supply the set for a total of 11 hours of burn time at full output.
By Phil from Waynesville, NC on November 29, 2012
Seeking guidance on a propane log set: I have a large fireplace - 50" W X 32" H opening, 34" back width and 26" deep. I need something that does not look lost in this big firebox. I'm thinking of the 36" log set but also need height. I do not want standing pilot. Any suggestions?
By Kevin E. - Fireplace Specialist on November 29, 2012
Answer:There is only one non-standing pilot light control option for our gas log sets. It is the electronic pilot kit. This unit features a battery operated spark ignition system. Per your fireplace dimensions, you could safely install a 30" log set plus electronic pilot kit. This type of control valve requires a middle width twelve inches larger than the log sets size for proper fit and operation. Per your dimensions, you feature a middle width of 42". Subtracting 12 from this measurement gives us 30".
By Cori from Salem, VA on February 4, 2014
Can I buy just the logs? I have the framework and pilot already set up. I just need new logs. Can you help me?
By Collin C. - NFI Master Hearth Professional on February 5, 2014
Answer:We do offer vented log sets by themselves, but by the attached photo, it appears you have a vent free burner. The two tiered design, small front grate, and low flame pattern are all indicators of a vent free system. The logs that are used with a vent free burner are model specific and have locating pins or grooves to ensure that they do not impinge the flame and release carbon monoxide. As such, I will need to know the manufacturer name and model number of the burner. There should be a tag or plate attached to the burner that has this information. Please advise at your convenience.
By Mike from Milwaukee, WI on February 25, 2014
Why should I use an ANSI certified set?
By Tyler M. - NFI Certified Specialist on February 25, 2014
Answer:Our ANSI-certified gas log sets feature pre-assembled pilot kits/valves. These are required in certain jurisdictions in the US and almost everywhere in Canada. There is no functional differences between the ANSI-certified sets and the others; it is simply that the certified units have been pre-assembled, tested and listed to appropriate codes.
By David from Vero Beach, Florida on November 27, 2013
What's with the see thru log set? I'm an architect and we have typically specified the Golden Oak set for our traditional 36" fireboxes. I think typically a Rumford fireplace. What model should we be specifying? I had previously had RD9G9-2-24-12P but it says see thru peninsula only?
By Collin C. - NFI Master Hearth Professional on November 27, 2013
By Alan from Woodstock, NY on January 7, 2013
Do you have any un-vented propane fireplace inserts?
By Collin C. - NFI Master Hearth Professional on January 8, 2013
One of our most popular models of unvented propane fireplace inserts is the Medium Innsbrook Vent-Free Gas Fireplace Insert with Millivolt Controls
. This unit offers remote ready controls and is capable of heating approximately 800 square feet. If you would like to provide the dimensions of your firebox, I will be happy to suggest other models that may fit as well.
By ken from Long Island, NY on January 7, 2013
Do you sell any propane gas logs for a vented system that offers the option to be converted to natural gas in the future?
By Collin C. - NFI Master Hearth Professional on January 8, 2013
Answer:The entire line of Real Fyre vented logs that we carry can be readily converted from one fuel to another. Conversion only requires the changing of an orifice and the main burner air shutter. However, conversion of any CSA/ANSI certified burner assembly from one fuel to another may void the certification.
By Janis from Lamesa, Texas on December 9, 2013
I live in the country and have a fireplace that is already plumbed for the propane and have the metal piece with holes in it to light it for wood. However, I am elderly and do not want to deal with wood and the smoke it sometimes causes if it is not dry enough. Are there artificial logs that I can buy to place in my fireplace and use the system I have to burn the fireplace? I do not use the room very much, but at Christmas time I want to have a fire in the fireplace mainly for ambiance. Are there logs that I can place in my fireplace, turn on the propane burner and have a "real" looking fire?
By Collin C. - NFI Master Hearth Professional on December 10, 2013
Answer:You can indeed use a fireplace grate and ceramic refractory logs to give the appearance of a true wood fire. I recommend using lava coals around the burner pipe to help conceal it. If you would like to provide the front width, back width, and depth of your fireplace opening, I will be happy to suggest a log set that would work for your needs.
By John Caruana from Fort Worth, Texas on December 10, 2012
I have a two-sided wood/propane fireplace with vented flue. I want to use it in gas mode. I do not need a pilot kit, just the logs. Whatchagot?
By Tyler M. - Fireplace Specialist on December 10, 2012
We do sell a variety of see-thru gas log sets without a pilot kit. Please see our full selection here:
See-Thru Gas Logs
By James from Alexandria, VA on June 29, 2013
Can I use propane fueled gas logs with my See Thru Double Sided Venice Firepalce?
By Tyler M. - NFI Certified Specialist on July 1, 2013
No, the FMI Venice Lights direct vent fireplace
does not have any gas log options at this time. You can only use the decorative glass options provided by the manufacturer inside that model.