I have a fireplace with the SCSACM module and blower. Obviously, the remote I bought with it when I was building my house does not have the blower control function. It is the TSMSC. Which remote do I need to control my blower as well?
By Kenneth from Bentonville, Arkansas on November 6, 2013
My gas fireplace is a DESA International VTC36NB. After I ignite the pilot, the burner will not be activated. Do I need a remote control to do that? I am thinking of getting one from the user manual, the HRC100. Would that work?
By Collin C. - NFI Master Hearth Professional on November 6, 2013
A remote such as the HRC100 can indeed be used with this unit, but is not necessary for the main burner to operate. After lighting the pilot, the control knob that is labeled "off", "pilot", and "on" should be rotated to the "on" position to operate the main burner.
I have an Ambient programmable wireless thermostat. Where can I get a replacement battery pack?
By Tyler M. - NFI Certified Specialist on July 11, 2013
We apologize, but we only offer the full Ambient remotes with the hand-held transmitter and receiver as a package. You may want to try contacting the manufacturer directly for more information; you can reach them at http://ambienttechnologies.com.
By Ron from Castle Rock, WA on November 13, 2014
I would like a remote control for a Enviro EG40FS. What would you suggest?
I understand that there is a decorative cover (i.e., a faux ember-like cover) for the remote control receiver that can be placed in the front corner of the fireplace. Where can I find one of these on your website?
I have the Regency Classic C4 Small Gas Stove. Can you tell me what remote system I could use that would adjust the flame remotely?
By Collin C. - NFI Master Hearth Professional on November 20, 2012
According to the information I was able to locate for this stove, this model uses a standard millivolt gas valve, which is quite common. As such, any millivolt remote system could be used for your application.
I just moved into a house with a gas fireplace. We've been controlling it using the rocker switch behind the front panel which has 3 options: On, Off, or Remote. No remote control was left in the house. There are no markings on the fireplace indicating the brand or serial number or anything like that. How do I know what remote control to order that will be compatible with this fireplace?
By eFireplaceStore on January 5, 2015
Thank you for the supplied photos. It appears that your unit has a fairly standard millivolt gas valve. In order to use a remote, you can remove the pair of red and white curly wires that are attached to the gas valve terminals. Those should currently be leading to the thermostat. In place of those wires, you can install the wiring harness to go to a remote receiver. The receiver will work in conjunction with the remote transmitter. A popular option is the Acumen RCK-K Manual On/Off and Thermostat DC Remote Control Kit.
By Joe from Gainesville, GA on March 28, 2015
I want to replace a broken Acumen remote for my gas fireplace model #TXD but I can't find one just like it. What would you suggest?
I have an Acumen Model J remoter control. After installing 4 fresh batteries in the receiver, it works OK and the battery light stays off. After several hours the battery light blinks on and off and the remote will not work. I installed fresh batteries four times and the same thing happens. Do you know what could be causing this?
By eFireplaceStore on October 7, 2014
We have run into this issue in the past and this is usually attributed to an internal fault on the receiver circuit board. Each time batteries are installed, it essentially reboots the receiver, allowing it to work normally until the fault occurs again. In some cases, the fault will cause a direct short that rapidly drains and can sometimes overheat the batteries.
Is there a remote for the WMTD remote wall system?
By Tyler M. - NFI Certified Specialist on February 11, 2014
The Ambient WMTD wireless unit is for a wall-mount application, there is no hand-held remote included or compatible with the kit. However, Ambient also manufactures hand-held remotes that offer the same features (on/off and timer). One such example is the RCMT remote control.
By Jeffery from Tyler, TX on November 7, 2014
I need a remote control and receiver unit for an Empire VFSR 30RSN. Do you have these?
By Tyler M. on November 7, 2014
It appears you have an Empire ventless log set with a millivolt (standing pilot) ignition system. If this is the case, yes, we have many remote controls from which to choose. Please see a few suggestions below:
Do you have a thermostat for a propane insert fireplace that I can operate over the internet?
By Collin C. - NFI Master Hearth Professional on May 28, 2013
While we do not offer such a device, some home automation suppliers offer low voltage/millivolt thermostats than can be utilized in this way. I recommend checking with a distributor of these products, such as SmartHome.
By Scott from Odenton, MD on December 8, 2012
I have an Acumen Model RX05 remote control on my Napoleon fireplace. Unfortunately, I forgot to remove the batteries at the end of the last season and the battery compartment is heavily corroded. Is it possible to order a replacement battery compartment and, if so, what would be the part/model number? The compartment holds four AA batteries side-by-side and it looks like the compartment diagrammed in the WMT-06 manual. Thank you.
By Collin C. - NFI Master Hearth Professional on December 10, 2012
I have a set of Desa CLD3924NTB manually controlled vent free gas logs. Is there a kit I can purchase to make these usable via remote control?
By Will M. on October 13, 2014
Unfortunately, your manual valve can not be converted for use with a remote control.
By Laura from West Linn, OR on January 14, 2013
What remote control should I use for an FMI Alpine gas fireplace that is currently installed in our outdoor room?
By Tyler M. - Fireplace Specialist on January 15, 2013
The FMI Alpine outdoor vent-free systems that we sell utilize a millivolt ignition with a standing pilot. If this is the case for your model, you can use any millivolt remote control. A basic example can be found below:
I have a wood burning fireplace that has a blower. I would like to control the blower with a wireless thermostat. I know about the milivolt use for controlling gas valves but would like to use a relay to make and break the line voltage. What is the contact rating?
I have a Regency Fireplace Insert propane fireplace model U41 LP3. Which replacement remote control units will work for this unit?
By Kevin E. on November 3, 2014
While we do not carry Regency appliances, I was able to locate a copy of the installation manual for you U41-LP3. Therein, the manufacturer indicates that your insert uses a standard millivolt valve. As this is the case, you could install something like our basic on/off remote or our thermostatic on/off remote.
By Sabrina on November 9, 2012
I purchased an Empire direct vent DV33IN33L insert and I am looking for a remote for it. Do you carry a remote that could be used with this model?
What is the difference between a RCMT vs a RCST remote?
By Collin C. - NFI Master Hearth Professional on December 31, 2012
The RCMT remote is an on/off model that includes a delay timer and temperature display. The RCST has most of the same functions but replaces the time with a programmable thermostat function, allowing the remote to automatically cycle the appliance based on the programmed temperature set point.
By Scott from Greenville, SC on November 16, 2013
I have two ambient remote controls for two sets of logs. One set is in one room and the other set is in the room next to it. When I use either remote in either room they turn on both sets of logs. How do I fix this problem? I have had both sets of logs with the ambient remotes for about a year. This has never happened before. All I did was clean the battery box and replace the batteries. Can you help me?
By Chris on November 17, 2013
I would ensure that the dip switches located on both the transmitters and receivers are individually matched. This should solve the issue of one remote controlling both appliances.
By David from Valley Springs, California on February 25, 2014
I have a Regency Excaliber fireplce insert with natural gas. I need a new remote control but do not know which one to get. Can you help?
By Collin C. - NFI Master Hearth Professional on February 26, 2014
Looking for a desa international fire place control. Which one would you suggest?
By Collin C. - NFI Master Hearth Professional on February 27, 2014
Most Desa units are able to use a simple millivolt remote system, but the exact model of the fireplace does make a difference. If you have the exact model number of the unit, I will be able to confirm the remote that will work best.
By Chad Wynia from Minneapolis, MN on December 11, 2012
I have a Mendota D-40 gas fireplace insert from 2003. I have a Skyteck 3301p remote with temperature control that doesn't work anymore. Is there a newer, better remote or should I buy the same?
By Tyler M. - Fireplace Specialist on December 11, 2012
Part of the appeal of owning a gas or electric hearth appliance is being able to operate it with a convenient remote control. Here you'll find a variety of remote controls, wall switches, and programmable timers that can make using your fireplace or stove even easier. Some of the remotes we carry are compatible with a large number of appliances while others are designed for use with specific models, so make sure you check the instruction manuals of both devices before ordering.