By Terry from ME on August 15, 2013
I just purchased the Napoleon NPS 45 brand new. Will this remote be the one I need and do I need anything else?
By Collin C. - NFI Master Hearth Professional on August 15, 2013
Answer:Other than the necessary venting, the stove will require no other components to operate properly. Either this remote of the thermostatic F60 remote would be the proper accessories for this unit.
By Bonnie from Leonardtown, MD on May 6, 2014
Is this the remote for the Vittoria direct vent gas fireplace?
By Collin C. - NFI Master Hearth Professional on May 7, 2014
By Ken from St Clair Shores, MI on March 24, 2016
Will this remote work with my Napoleon GDS3700-N fire stove? It has the electric blower on it. How difficult is the installation?
By Chris C. on March 25, 2016
This remote control would indeed work with your Napoleon stove, but it will not offer control of the blower. Installation of the remote control is as simple as connecting two wires from the remote control receiver to the TPTH and the TH terminals on the gas valve itself. If you did want a remote control which could also control the blower's on/off function, the SkyTech 3301PF
features a 110V receiver which would allow you to switch the blower on and off through the remote control.
By Jon Tang from Portland, OR on November 26, 2012
The transmitter is not communicating with the receiver. The receiver did not flash to capture the code. What next?
By Collin C. - NFI Master Hearth Professional on November 27, 2012
Answer:This can sometimes occur if the batteries are inserted incorrectly or if they are weak. Please verify orientation of the batteries in the remote and the receiver and that the batteries were new when installed. If the receiver still does not capture the code, it may be defective and a warranty claim for a replacement will need to be filed.
By Anne Sostowski from Apalachin, NY on December 10, 2016
Would you please tell me the ease of installing this remote and also the NPL - F60 remote. We have the BGD48N Napolean fireplace model and I have been told by your office it both these remotes do work with this model.
By eFireplaceStore on December 12, 2016
Answer:Installation of both models is the same and relatively simple. It requires that you connect a pair of wires to the screw terminals on the end of the valve assembly. From there, you will simply need to install the batteries into the remote and receiver, then sync the two devices as covered in the instructions.
By Dennis from Maryland on December 13, 2012
The remote for my Napoleon GD70 fireplace won't work. I've replaced all the batteries with new ones and followed troubleshooting tips found online. I still don't know if it's the transmitter or the receiver. How can I tell?
By Collin C. - NFI Master Hearth Professional on December 13, 2012
Answer:The best way to determine if the issue is in the transmitter or receiver is to use the manual switch on the receiver to turn the fireplace on. If the unit will light by turning this switch on, it is likely the transmitter that is defective.
However, the transmitter and receiver are only sold in matched pairs. If they were to be replaced, either under warranty or by purchasing a new item, both components would be sent.
By Anne from NY on October 6, 2016
Will this work on my Napoleon direct vent millivolt system, model BGD48N?
By Chris C. on October 6, 2016
Answer:This remote is indeed compatible with Napoleon's millivolt fireplaces.
By marty bonetski from LaPorte , IN on April 10, 2012
I just purchased a home with a Napoleon fireplace insert, model #GD70-N. The remote is missing, Can I buy a remote?
By Kevin E. - Fireplace Specialist on April 11, 2012
Answer:Indeed, you can. Also, this remote is the appropriate one for you.
By eric from Altadena, CA on February 12, 2012
I bought mine 3 weeks ago, and the LCD screen has failed. How do I get it replaced?
By Kevin E. - Fireplace Specialist on February 13, 2012
Answer:We'd be happy to work with the warranty department at Napoleon to have a replacement remote issued to you.
By John from Toronto, CAN on September 29, 2016
Our remote for our gas fireplace is shot. I can find no identifying model number on it, but the instruction sheet which I still have is labelled at the top F40, F50, AND F50D UNIVERSAL REMOTE. Judging by the diagrams, I'm pretty sure ours is the F40, which is the simplest one. I see all models now have different numbers. Which would be the suitable model now to replace it? Does it matter which model control is used for which fireplace, or will any of these units operate any fireplace to which a Napoleon control was already installed? The fireplace is Continental about 6 years old.
By Chris C. on September 29, 2016
The direct replacement to the older F40 Napoleon and Continental remotes would indeed be the F45. This kit will consist of both the handheld transmitter and receiver. If you wished to gain thermostatic control of the fireplace, you may consider the F60 Hand-Held Thermostatic Remote Control with Digital Screen
By Laura from Toronto on May 20, 2012
Where does the receiver for the remote control go? In the fireplace??
By Collin C. - NFI Master Hearth Professional on May 21, 2012
Answer:That is correct. Most Napoleon fireplaces will have a metal or plastic holder that is made into the bottom of the unit. The holder is intended to contain the remote receiver and allow easy access to it.
By Mostafa from Boston, MA on December 30, 2015
My remote control unit with thermostat is turning the fireplace on and off periodically without me wanting it. I do not want thermostatic control. How can I disable the thermostatic control and use it only to turn on and off?
By Will M. on December 30, 2015
Please note that the remote in question does not provide thermostatic control. Assuming you have the F60 thermostatic version of this remote, turning off the thermostat function is as simple as depressing the thermostat button. Further information is provided on page 4 of the installation manual.
By Tim from Kutztown, Pensylvania on February 3, 2014
I have a Napoleon gas fireplace. The manual says the model # is either GD36NTR or BGD36NTR. We can turn the fireplace on and off with a switch on the wall as well as the blower. My problem is if we lose electricity we will not be able to light the fireplace. Will this remote work for this fireplace and will it activate the fireplace when the power is out? I understand the blower will not work during the power outage.
By Collin C. - NFI Master Hearth Professional on February 4, 2014
Answer:Both the GD36NTR and BGD36NTR fireplaces are standing pilot models, meaning that they generate their own millivoltage for operation and do not require outside power to operate. While the switch you have on the wall for the blower is controlling a 110 volt outlet in the bottom of the unit, the other switch is simply closing a circuit that leads back to the fireplace. This allows millivoltage to flow, closing the gas valve and igniting the main burner.
You can certainly add a remote control, which will work in place of the wall switch. The only thing that changes is that the remote receiver works like the wall switch, closing the circuit and allowing the unit to power itself. I do not recommend wiring the unit with both the wall switch and the remote, as excessive voltage drop can result, causing delayed or no ignition from the unit.
By Marc from Granby, Qc Canada on December 9, 2013
Will the F45 Napoleon hand held remote w/digital screen work with my Lennox gas fireplace? I want to replace an Ambient RCST. Is that OK to do?
By Collin C. - NFI Master Hearth Professional on December 10, 2013
Answer:The Ambient RCST and Napoleon F45 are both millivolt style remotes. As such, the F45 could be used in place of the current Ambient model.
By Steve from Ridgewood, NJ on February 12, 2015
I have a Napoleon GL24NE gas log set that is not remote controlled. Is this all I need to purchase or will I need other parts as well?
By eFireplaceStore on February 13, 2015
Answer:This Napoleon set is indeed configured for use with either the F45 or F60 remote control assemblies. No other components will be required, as the receiver is part of the remote kit.
By Keith from Philadelphia, PA on June 27, 2013
Will this remote work with a Timberwolf TPI35 pellet insert? If not, what remote will?
By Tyler M. - NFI Certified Specialist on June 27, 2013
By Virginia from New York on November 18, 2013
Can this remote be used with the Napoleon WHVF24 Vent Free Hanging Gas Plazmafire Fireplace with Catalytic Tiles?
By Chris on November 19, 2013
Answer:Napoleon's WHVF24 does not have the provisions to use a remote control. The fireplace can only be operated manually at the side of the unit itself.