By Ynette from Jefferson, OR on November 18, 2014
I need to clean the exterior roof pipe of my wood stove. How do I remove the cap from the six inch pipe?
By eFireplaceStore on November 19, 2014
Answer:Almost all prefabricated chimney systems use a twist lock style of cap that can be removed by turning the cap counter clockwise and then pulling up. Some installers will run a fastener into the outer wall of the cap to hold it in position as well.
By Mike from Avon, CT on January 13, 2014
I had previously bought and used a product to clean my chimney that was a small bottle with a wick dipped into it and burned for a long period of time. Do you have such a product?
By Collin C. - NFI Master Hearth Professional on January 14, 2014
By Manon from Nashville, TN on March 3, 2014
Hi, we have a 1930 chimney that I just clean with a BBQ grill product, thinking that it would do. But I didn't get the result expected. I was wondering if there is any product that can restore that brick better than that.
By Collin C. - NFI Master Hearth Professional on March 4, 2014
Answer:For heavy soot buildup in a masonry fireplace, normal hearth cleaning products will usually not dissolve the creosote fully. Muriatic acid is the best product to use for removing creosote and soot buildup from firebrick. You will need to use chemical resistant gloves, a mask, and eye protection when working with this product. While a bit difficult to work with, it does yield the best results by far.
By Gregg from Seattle, WA on March 2, 2013
I need about 20 feet of cleaning rod for my brush with a 5/8 inch thread. Do you have rods or an adapter?
By Collin C. - NFI Master Hearth Professional on March 4, 2013
Answer:While we do offer a large variety of chimney rods, they are available only in 1/4, 3/8, 3/4, and 7/8 inch sizes. The 5/8 inch rods are definitely not a common size and I currently do not have adapters available for them. Just to be certain, I would double check the thread size of the brush. The 3/8 brushes are by far the most common size.
By David A Snyder from Lykens, Pennsylvania on January 18, 2017
I have the Viper GFX Extra Large Chimney cleaning system, and have a 5 inch stainless steel chimney liner that is used to vent a coal boiler that I have to clean. I found the 6 inch plastic brush to fit the Viper, but can't seem to find the recommended 7 inch plastic brush that will fit the Viper to clean the chimney. I don't know if they don't make one or if it's just not listed. If you don't have one could you please advise as to what I should use to clean the chimney.
By Will M. on January 18, 2017
There will not be a 7" brush, so I recommend purchasing an 8" brush
and trimming this down to 7".
By Fred from Blairstown, NJ on November 3, 2013
I need a very strong creosote remover for my wood stove & chimney in a 5-10 lb container. Do you have anything?
By Collin C. - NFI Master Hearth Professional on November 4, 2013
The strongest product we have for this purpose is the August West Stage Two Creosote Remover - 1 Qt. Case of 6 - 23910
. Please keep in mind that this product is only for use with stage 2 creosote. Stage 3 will not be completely dissolved by this product and will require a chimney whip to break it up and remove it.
By Bill from Harrisville, NY on September 3, 2013
What do you have that I can push down a stove pipe that has a sharp bend in the rafters? I think that both the 6 inch brush and the rod needs to be flexible enough to go around the bend.
By Collin C. - NFI Master Hearth Professional on September 4, 2013
By Tom from Getzville, NY on September 29, 2016
I have a wood burning fireplace insert with a 6" stainless steel double wall chimney about that is about 33 feet tall. What is the best product/kit for cleaning this chimney pipe?
By Chris C. on September 29, 2016
By Chris from Rutland, MA on December 2, 2015
I have two 8x8 chimney flues for my boiler and downstairs wood burning stove and a 12x12 that is being lined for a wood burning fireplace insert. I am in search of the necessary products to clean these chimney flues. They are also mostly straight without any hard bends. When the insert adapter piping needs to be cleaned I plan on removing them from the unit and chimney flue. What would your recommendations be?
By Will M. on December 2, 2015
By Westin from Seattle, WA on September 30, 2014
I am looking to clean my chimney. The flue is rectangular but does that mean that should buy a rectangular brush the exact size as the flue or one just a bit smaller?
By eFireplaceStore on September 30, 2014
Answer:It is actually correct to buy a brush that is slightly larger than your chimney flue. The brush will flex and apply pressure to the flue walls, yielding a more effective sweeping action. One inch over size in length and width is the standard.
By Chris from Virginia Beach, VA on September 25, 2013
I have a masonry fireplace with a rectangular throat with an inner dimension of 10 1/2" X 15 5/8". It's about 9 feet from the top of the flue to the flue damper. I am looking to clean this myself and would like to buy the equipment to do so, but I have a few questions. What size brush should I get? Is 12 X 16 too big? Also, would round wire be sufficient or is it worth spending the extra money on a flat wire brush? I would need to purchase the rods as well. What diameter rod should I purchase? This is for my own use and would be used once a year.
By Collin C. - NFI Master Hearth Professional on September 25, 2013
By Joel from Cumberland, Ohio on November 28, 2016
I am ;ooking to buy a Viper cleaning system. What brushes and extra adapters would I need for a 7" x 10" tile flue? Note: The pipe entrance to the main flue is 8" round tile. I am not sure if that would make any difference.
By Ron from Clay, NY on April 15, 2015
I have a insert wood pellet stove. The exhaust pipe is 3 inches in diameter and approximately 20 feet long made of flexible stainless steel. The exhaust pipe is single layer and runs up the masonry lined chimney. What type of chimney brush do you recommend for cleaning the 3 inch exhaust pipe?
By Brennan W. on April 16, 2015
By Jerry on November 9, 2012
Should a chimney cleaning brush be the same size as the flue pipe or should it be oversized for cleaning friction?
on November 9, 2012
Answer:It is best to match a brush to your pipe diameter. A 6" round flue takes a 6" brush. Over-sizing the brush results in the brush bristles folding over which reduces their cleaning ability.
By Frank from Arcadia, MI on October 25, 2015
I have a 20' high by 8" round stainless steel chimney pipe with two elbows. I need enough cleaning rod back bone to be able to push through the elbows as well as the flexibility to pass through the elbows. What rod do you recommend for this application? The rod I currently have seems to be too flexible as I cannot push it through the elbows.
By Will M. on October 26, 2015
By Craig from Rochester, MN on November 24, 2012
I have a wood stove with a 6" stainless steel chimney pipe. From the cap it is straight down towards the stove and measures 12 ft. It then does a 45 degree bend, goes approx 18-24 inches, and then does an opposite 45 degree bend and then is straight for 4 ft to the stove.
What would you recommend for a cleaning rod(s) connected together that would reach the entire length and be flexible enough to get through the bends? Also, what would you recommend to brush the stainless chimney pipe?
By Collin C. - NFI Master Hearth Professional on November 26, 2012
By Dale from Yarmouth, ME on January 6, 2016
What chimney cleaning brush should I use on my Secure Temp 6" ID chimney pipe?
By Brennan W. on January 6, 2016
By Jason from Portland, OR on June 30, 2013
Can I use Rutland PB-6P50 brush to clean a stainless steel flue with a 6" in diameter. What rods do I need?
By Collin C. - NFI Master Hearth Professional on July 1, 2013
The Rutland PB-6P50 is indeed the correct type of brush for sweeping a metal chimney and will fit most standard 3/8" threaded rods. For a once a year cleaning, the Rutland Heavy-Duty Fiberglass Chimney Rod - 5 Foot
would be excellent rods to use, as they are tough enough for taller chimneys, yet are a much lower cost than other brands.