By Mike from Avon, CT on January 13, 2014
I had previously bought and used a product to clean my chimney that was a small bottle with a wick dipped into it and burned for a long period of time. Do you have such a product?
By Collin C. - NFI Master Hearth Professional on January 14, 2014
By Manon from Nashville, TN on March 3, 2014
Hi, we have a 1930 chimney that I just clean with a BBQ grill product, thinking that it would do. But I didn't get the result expected. I was wondering if there is any product that can restore that brick better than that.
By Collin C. - NFI Master Hearth Professional on March 4, 2014
Answer:For heavy soot buildup in a masonry fireplace, normal hearth cleaning products will usually not dissolve the creosote fully. Muriatic acid is the best product to use for removing creosote and soot buildup from firebrick. You will need to use chemical resistant gloves, a mask, and eye protection when working with this product. While a bit difficult to work with, it does yield the best results by far.
By Gregg from Seattle, WA on March 2, 2013
I need about 20 feet of cleaning rod for my brush with a 5/8 inch thread. Do you have rods or an adapter?
By Collin C. - NFI Master Hearth Professional on March 4, 2013
Answer:While we do offer a large variety of chimney rods, they are available only in 1/4, 3/8, 3/4, and 7/8 inch sizes. The 5/8 inch rods are definitely not a common size and I currently do not have adapters available for them. Just to be certain, I would double check the thread size of the brush. The 3/8 brushes are by far the most common size.
By Fred from Blairstown, NJ on November 3, 2013
I need a very strong creosote remover for my wood stove & chimney in a 5-10 lb container. Do you have anything?
By Collin C. - NFI Master Hearth Professional on November 4, 2013
The strongest product we have for this purpose is the August West Stage Two Creosote Remover - 1 Qt. Case of 6 - 23910
. Please keep in mind that this product is only for use with stage 2 creosote. Stage 3 will not be completely dissolved by this product and will require a chimney whip to break it up and remove it.
By Bill from Harrisville, NY on September 3, 2013
What do you have that I can push down a stove pipe that has a sharp bend in the rafters? I think that both the 6 inch brush and the rod needs to be flexible enough to go around the bend.
By Collin C. - NFI Master Hearth Professional on September 4, 2013
By Chris from Virginia Beach, VA on September 25, 2013
I have a masonry fireplace with a rectangular throat with an inner dimension of 10 1/2" X 15 5/8". It's about 9 feet from the top of the flue to the flue damper. I am looking to clean this myself and would like to buy the equipment to do so, but I have a few questions. What size brush should I get? Is 12 X 16 too big? Also, would round wire be sufficient or is it worth spending the extra money on a flat wire brush? I would need to purchase the rods as well. What diameter rod should I purchase? This is for my own use and would be used once a year.
By Collin C. - NFI Master Hearth Professional on September 25, 2013
By Jerry on November 9, 2012
Should a chimney cleaning brush be the same size as the flue pipe or should it be oversized for cleaning friction?
on November 9, 2012
Answer:It is best to match a brush to your pipe diameter. A 6" round flue takes a 6" brush. Over-sizing the brush results in the brush bristles folding over which reduces their cleaning ability.
By Craig from Rochester, MN on November 24, 2012
I have a wood stove with a 6" stainless steel chimney pipe. From the cap it is straight down towards the stove and measures 12 ft. It then does a 45 degree bend, goes approx 18-24 inches, and then does an opposite 45 degree bend and then is straight for 4 ft to the stove.
What would you recommend for a cleaning rod(s) connected together that would reach the entire length and be flexible enough to get through the bends? Also, what would you recommend to brush the stainless chimney pipe?
By Collin C. - NFI Master Hearth Professional on November 26, 2012
By Jason from Portland, OR on June 30, 2013
Can I use Rutland PB-6P50 brush to clean a stainless steel flue with a 6" in diameter. What rods do I need?
By Collin C. - NFI Master Hearth Professional on July 1, 2013
The Rutland PB-6P50 is indeed the correct type of brush for sweeping a metal chimney and will fit most standard 3/8" threaded rods. For a once a year cleaning, the Rutland Heavy-Duty Fiberglass Chimney Rod - 5 Foot
would be excellent rods to use, as they are tough enough for taller chimneys, yet are a much lower cost than other brands.