By Mark from CA on January 31, 2014
I have a fire pit with a 24" x 24" metal insert. The insert is shallow, 6". Do you have inserts that are 1' to 15" deep?
By Collin C. - NFI Master Hearth Professional on January 31, 2014
Answer:Unfortunately, we do not carry panels that are any deeper than 6 inches. Most of our models are flat, with some of the bowl models being as deep as 5 3/4 inches.
By Roland from Round Lake Beach, IL on May 24, 2013
Do you have a cover for your decorative fire pit rings?
By Tyler M. - NFI Certified Specialist on May 24, 2013
Answer:Unfortunately, there are no covers available for the decorative fire pit rings. We apologize for this inconvenience.
By Eileen from San Diego, CA on May 24, 2013
With a gas log fire pit, can you roast marshmallows?
By Collin C. - NFI Master Hearth Professional on May 24, 2013
Answer:Due to harmful chemical residue that can be released from the fireplace logs and media, it is not recommended for food to come in contact with the combustion gases.
By Lynn from Longview, TX on October 20, 2013
I have a small fire pit similar to the one above. I have been trying to find out the name or what the stuff is that looks like crystal/ice that I see on the HGTV network. Do you have any idea what I am referring to? If so where I can get it?
By Collin C. - NFI Master Hearth Professional on October 21, 2013
By Harry from Northern Michigan on March 25, 2014
Are all of the parts to this unit fake? Are they weatherproof?
By Collin C. - NFI Master Hearth Professional on March 25, 2014
Answer:The entire Peterson Outdoor Campfyre series is indeed composed of artificial logs, a fire pit, and gas burner assembly and is designed for outdoor use. The stainless steel burner and refractory cement logs are indeed very durable and designed to withstand direct exposure to the elements.
By Jason from Milwaukee, WI on June 6, 2013
I am installing a wood burning fire pit. I would like to run a natural gas line to the fire pit to start the fire. Is there a kit of some sort that I can install?
By Tyler M. - NFI Certified Specialist on June 6, 2013
Yes, we have a variety of fire pit burners you can use for your installation. Please see our full selection below:
Fire Pit Burners
By John on November 9, 2012
I need to light my firepit with some sort of alcohol to start the fire. What kind of fuel do I need to light the fire?
on November 9, 2012
Answer:When starting a wood fire in an outdoor firepit, dry pine or poplar kindling is usually the best material to get a good fire burning. If you must use a starting agent to get the fire burning, it is acceptable to use lighter fluid, typically the same variety that is used to start a charcoal fire. You will not need to saturate the wood, as you would with charcoal. A small amount will be sufficient to start a fire burning.
Please let me know if I can assist you further.