By Bruce from Alexandria, VA on June 12, 2013
Can I use fire glass or crystals instead of traditional gas logs with my Monessen Gas Fireplace, Model GCUF36C-R?
By Collin C. - NFI Master Hearth Professional on June 12, 2013
Answer:It would indeed be possible to install a ventless fireglass burner in place of the more traditional ceramic log set. Before we could make any recommendations, we would need to knwo if you are interested in manually controlling the burner or would you looking to control the unit by a remote? Also, would you need a natural gas or propane burner?
By Iris from Cherryville, NC on October 12, 2015
My fireplace measures 49 inches wide. Do you carry the Monessen DIS33 gas fireplace inserts?
By Tyler M. on October 12, 2015
By Hugh from Rock Hill, SC on December 4, 2012
How many square feet can be heated with a SC36 A unit and what is the maximum cubic feet per minute of the blower?
By Tyler M. - Fireplace Specialist on December 4, 2012
Answer:The SC36 is an open-faced, inefficient woodburning fireplace with no listed BTU rating from the manufacturer. As such, we cannot offer a heating area approximation; we can tell you that any open-faced wood-burner is primarily intended for decorative purposes and will not provide reliable heating.
The BK12 blower that can be installed inside the SC36 has a maximum CFM rating of 160.
By Stephen from Murphy, NC on August 25, 2015
I have a vent-free Monessen propane gas hearth system with a battery powered digital wired thermostat that needs to be replaced. Do you offer a wireless remote thermostat for my fireplace? My owners manual says DFS32NVC.
By Will M. on August 26, 2015
would be my recommendation for a wireless wall mount thermostat.
By Abby from Birmingham, AL on January 30, 2013
We have a Monessen Hearth system BWB500A,
42" wide 21" tall What do I need to look at for glass doors to fit this fire place insert? I would like something oil rubbed or antique bronze. We have a vented fire place.
By Collin C. - NFI Master Hearth Professional on January 31, 2013
Answer:This unit used one of three door assemblies. The part numbers were as follows:
GD42PBA - Polished Brass
GD42BA - Black
GD42SSA - Stainless Steel
Unfortunately, all three assemblies have now been discontinued and the manufacturer has not released any replacement assemblies to take their place. I recommend checking with other Monessen dealers to see if one of the assemblies may still be on hand. The door tracks could then be refinished to a color of your choosing. I apologize that I do not offer any alternatives that could work for your needs.
By Earl from Covington, GA on February 1, 2013
What is the rough opening of the 36in vent free firebox?
By Tyler M. - Fireplace Specialist on February 1, 2013
By Mary Ellen on November 9, 2012
I would like to know the retail cost of a Monessen fireplace BDV7 Series, Direct Vent Gas Fireplace model BDV300N, N/PSC7.
on November 9, 2012
We have the Monessen BDV300NSC7 currently on sale for $1,201.50 (regular price is $1,525.99). Please see the item page at the link below:
Monessen Direct Vent Gas Fireplace
Please let us know if you have any additional questions.
By Brian on November 9, 2012
Could you please confirm if the Majestic line is discontinued and how replacement parts can be obtained.
on November 9, 2012
Answer:Monessen, who purchased Majestic, still has many of the old Majestic part. Much of what you could need down the road may be available.
By Jess from Canonsburg, PA on February 2, 2015
I have a Monessen fireplace model HVFL18. After about an hour of it being on, the burner and pilot goes out. What could be the problem? Can I fix this or do I need to replace the entire pilot?
By eFireplaceStore on February 3, 2015
Answer:From your description, it seems that the ODS pilot assembly may be dirty or defective. I first recommend cleaning the pilot. With the log set cool, set the logs aside, keeping careful note of their positioning. You may want to take a photo for reference. Locate the pilot assembly and clean it with compressed air. Take your time and slowly move all around the assembly, blowing it out thoroughly. Any soot buildup can be removed by sanding with 400 grit or finer sand paper. Test the burner again before putting the logs back. If the unit still fails to burn for any length of time, the pilot most likely needs replacement.
By Alexandra from Toms River, NJ on January 24, 2013
Do you sell the Monessen fireplace in this particular model: BLDV400NSC7? If so, please email me the link to that particular fireplace.
By Tyler M. - Fireplace Specialist on January 24, 2013
By whitaker from Danbury, NC on November 3, 2012
I want to use a double-sided fireplace in the middle of a family room/game room as a room divider. I want it to be ventless and narrow, as I will be putting in a stone surround. What are your suggestions?
By Tyler M. - Fireplace Specialist on November 5, 2012
Answer:We have several options for your application. Do you want a traditional log set in the fireplace, or would you prefer a contemporary glass or stone kit? Approximately what size (width) do you need? We have linear see-through fireplaces up to 60" wide.
By Tim from Goshen, CT on January 9, 2015
I have a model DFX32 propane burning fireplace and the pilot won't stay on. Even if I have a full tank of propane I have to hold the pilot in the light position until lights but as soon as I let go, it goes out. The fireplace was working fine for a good while but now it just shuts down. What could be the problem?
By Kevin E. on January 9, 2015
Answer:The problem you are describing sounds like a defective thermopile or ODS pilot assembly. Often times, though, some simple maintenance can resolve this problem. The ODS pilot assembly is designed to shut down the unit if there is an absence of oxygen in the room. If the pilot assembly is clogged, it will not sense the proper amount of oxygen and disable the gas valve. To resolve this, a can of compressed air can be employed to thoroughly blow out the pilot supply line. Thereby, clearing the blockage and restoring the proper air supply to the pilot.