By David from Auckland, NZ on July 6, 2014
Do you know of a clear coating that could be applied directly to a steel outdoor fire box and withstand the temperature a UV?
By eFireplaceStore on July 7, 2014
Answer:Unfortunately, no. I have not come across a poly based coating that can be used in a high temperature application and the entire line of high temperature paint we carry will have a colored pigment of some sort added. I apologize for the inconvenience.
By Steve from Indianapolis on March 17, 2013
Is there any type of small gas fire pit I can use on a big, screened in porch?
By Collin C. - NFI Master Hearth Professional on March 18, 2013
By Kevin from Santa Cruz, California on February 18, 2014
I'm looking for a log lighter for an outdoor wood burning firepit. I just need it to start the fire. The inner diameter of the pit is 36".
By Collin C. - NFI Master Hearth Professional on February 19, 2014
By Dale from OH on April 28, 2013
I'm looking for a patio mat that I can safely use my wood burning firepit on. Do you have one?
By Collin C. - NFI Master Hearth Professional on April 29, 2013
By Larry on November 9, 2012
I am a contractor who is going to build a custom stone outdoor fireplace at an apartment complex. I need four sets of 36” stainless steel framed tempered glass doors to use, as this fireplace is open on all four sides. What models do you have that might work for outdoor use?
on November 9, 2012
You may consider something like this product:
Fireplace Glass Doors
These bi-fold doors are normally intended to be installed into an outdoor, manufactured fireplace. However, it would be possible to use the doors in conjunction with metal brackets for a custom project. I do not have any universal doors that are able to be installed outdoors. All models will be bi-fold manufactured doors, such as these.
Please let me know if I can assist you further.
By Bob on November 9, 2012
Can the Napoleon fireplace model nopth31gtssp be converted to natural gas in Canada?
on November 9, 2012
Answer:The NPL-PTH31GTSSP can indeed be converted to natural gas, as Napoleon does make a conversion kit available for this purpose. On our site, on the item page, you would select "Natural Gas" in the "Choose Fuel Type" drop-down menu under the pricing information. Please note the (+109) is the price increase that will be added to the sale price for the natural gas conversion kit.
Also, please note that as a US retailer, we are unable to ship Napoleon items to Canada. If you are interested in purchasing this unit from us, you would need to have a US shipping address. Please let us know if you have any additional questions.
By Captain John on November 9, 2012
I am converting a wood burning fireplace to a vent free gas log fireplace. I want to cover the existing masonry block walls with red brick panels. The back wall is 25 inches and sidewalls are 18 inches. Is there a product that I can attach for a fresh new look?
on November 9, 2012
Answer:I am sorry but we do not offer a product like what you have described. We only carry universal replacement refractory panels for wood-burning fireplaces, but these are not suitable for use in a masonry fireplace. We apologize for the inconvenience.
By Jacob on November 9, 2012
I just built an outdoor hearth fireplace and am wondering which burner system to put in it. I would like to be able to use natural wood and fake wood.
on November 9, 2012
In order to utilize both real and faux logs in an outdoor fireplace, you would need to utilize a stainless steel log lighter such as this one:
Stainless Steel Log Lighter
This item is basically a single tube burner assembly that can be used to light real wood or can give the necessary ambiance to a faux log setup. It is also durable enough to handle the outdoor elements and being covered in ash for extended periods. Unfortunately, the more sophisticated outdoor gas log burners are not capable of being used with real wood. They are simply not durable enough to handle the ash, cinders, and heat of a real wood fire.
By Jim from cincinnati on February 24, 2016
What is the difference between and indoor fireplace insert and an outdoor fireplace insert?
By Will M. on February 24, 2016
Answer:Outdoor fireplaces will be constructed of stainless steel to prevent rust and are tested to withstand outdoor conditions. If an indoor fireplace were to be installed outdoors, gas hearth systems would have frequent outages and both wood and gas systems would rust. While the result may not be immediate, standard steel construction would result in a fire over time. Additionally, indoor fireplaces installed in this fashion would never meet approval due to the lack of the appropriate outdoor listing. Subsequently, any damage resulting from installation would not be covered by insurance as all liability would be assumed by the homeowner.
By Dan from Forth Worth, TX on October 25, 2012
I am looking for a Linear or Patio Flame unit for an outdoor firepit, 45-60" in length.
By Tyler M. - Fireplace Specialist on October 26, 2012
By Jay from Austin, TX on June 10, 2014
I am building an outdoor fire pit using a natural gas line from our built in grill. The outside dimensions are 3ft x 5 ft. We will use fire brick and layer the outside with stone. Since we are custom building this, we can make the inside opening as large or small as possible. I was thinking 10inch wide x 24 inches. My idea is to then fill in with fire glass. Could you suggest which parts I need as far as a burner is concerned? I can make the opening larger or smaller to fit whichever burner you think would be best. Also how deep should the opening be? Any other suggestions for parts or design we should consider are highly appreciated.
By eFireplaceStore on June 11, 2014
You have a couple of options that will best work for your application. Either a rectangular or linear style of burner could fit your needs. Both units are a complete drop in type that uses a push button manually operated gas valve. The burners are housed within a pan that uses a mounting lip to allow the burner assembly to hang on the perimeter of the opening. This ensures the burner is recessed by only 1 1/2 inches, which is optimal for the best performance. The linear styles is approximately 5 inches wide by 24 inches long. It is the Hearth Products Controls 24 Inch Stainless Steel Linear Trough Gas Fire Pit Burner Kit with Manual Ignition
. The H style burner is a newer item and has not yet been added to our site. Dimensions of that product is 12 inches by 24 inches. Please keep in mind the trough style will have a 50k BTU output, as opposed to 75k for the H style. The H style will have a 12 inch high flame, where the linear will have a 10 inch flame. The BTU requirements will likely make a difference on the size of the supply line you are running.
By Sue Bemberg from Little Rock, AR on December 11, 2012
What type of fireplace could be used on a screened-in porch?
By Tyler M. - Fireplace Specialist on December 11, 2012
You would need a full stainless steel firebox for use in a screened porch, as the moisture in the outside air will eventually rust and corrode a standard metal firebox. Please see our full selection of stainless steel outdoor options, including woodburning and vent-free gas models: