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Monessen Hearth Systems

Monessen Hearth Systems

Customer Q&A with Product Specialists

Jeff from Cape May Court House, New Jersey asked:
I have a 15-year-old HVFL24 Ventless Firelog, and the crossover part 59D0077 has detached itself from the lower burner. Need replacement part or component.
I have a 15-year-old HVFL24 Ventless Firelog, and the crossover part 59D0077 has detached itself from the lower burner. Need replacement part or component.
This is not a current Monessen model and we do not have any information on it. For further advisement, we recommend contacting the manufacturer directly at 855-225-5448.
Answered by: Tyler M. - NFI Master Hearth Professional

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Eric G. from Marietta, Ga asked:
I have a Monessen Hearth system model number DVB 20 (natural gas) that is 20+yrs old. Pilot light won't stay lit. Should I change out pilot assembly and see if that is the problem? Do you have this part?
I have a Monessen Hearth system model number DVB 20 (natural gas) that is 20+yrs old. Pilot light won't stay lit. Should I change out pilot assembly and see if that is the problem? Do you have this part?
We do not have these available, but, yes, a change of pilot assembly may indeed rectify this issue.
Answered by: Tyler M. - NFI Master Hearth Professional

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Porter from Middletown,DE asked:
I have Monessen model #DV18PMP, serial #T35492, propane gas fireplace. I need an igniter and thermal coupler. Where can I purchase these parts?
I have Monessen model #DV18PMP, serial #T35492, propane gas fireplace. I need an igniter and thermal coupler. Where can I purchase these parts?
This is not a current Monessen model and we cannot advise on the proper parts for it. You may contact HHT, the company that owns all old Monessen parts, at 855-225-5448 for more information.
Answered by: Tyler M. - NFI Master Hearth Professional

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Andy from Niagara Falls, New York asked:
What is the standard output I should see across the thermopile?
What is the standard output I should see across the thermopile?
The normal millivolt output is 25 to 35 millivolts.
Answered by: Tyler M. - NFI Master Hearth Professional

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About Monessen Hearth Systems

Monessen is a brand that's dedicated to innovation and safety. Monessen Hearth Systems take placing a fire in your home seriously so when setting up one of their hearth products you can be confident that safety is a priority. Monessen operates under Hearth and Home, the largest hearth manufacturer in the world, which gives them the drive to continually improve and create the best home hearth products you can find anywhere.