By Roberto from San Mateo, CA on February 28, 2017
I have a Majestic Vermont castings 360dvs2 fireplace. I am looking for a heat shield that projects out 4-6 inches, which would attach to the lintel to help keep heat from going directly up. Is there such a product or part for this unit?
By Owen on March 1, 2017
By Steve Sydor from Guelph Ontario, Canada on December 20, 2016
I need a replacement remote control for a majestic stove made by Vermont serial # U21K0003403241 Model # RFSDV34RFN.
By Will M. on December 20, 2016
For replacement parts, please fill out this form.
By Daniel Samoviski from Monrovia, MD on December 3, 2016
Are ventless gas stoves limited in the amount of time they can be left burning? Do they emit an odor?
By eFireplaceStore on December 5, 2016
Answer:It is recommended that vent free gas products be burned for no longer than 4 hours at a time, as moisture levels can build to the point of an uncomfortable atmosphere in the room.
By D. Simon from Washington State on November 16, 2016
Is there a remote control for Majestic propane fireplace?
By M. A. Grissett from Alabama on November 23, 2016
I would like to have propane gas logs. Dimensions: 32." in the front 20" in the back 19" high and 16" deep. I would like for it to be ventless with a remote.