By Yalenda from Santa Cruz, CA on August 1, 2016
I notice that barrier screens are listed as a "required accessory." Since there is a glass window on the fireplace, why is a barrier screen considered to be required?
By Tyler M. on August 2, 2016
Answer:As of 2015, federal law requires the use of a barrier screen on all new direct vent fireplaces, stoves and inserts. This is for protection from the glass panels on these appliances, as they can get very hot when in operation for an extended time.
By Richard Swart from Cathlamet, WA on February 27, 2012
Does the direct vent exhaust upward via a chimney or can it exhaust to the back of the house?
By Tyler M. - Fireplace Specialist on February 27, 2012
Answer:A direct vent unit like this Tahoe can indeed vent and terminate either vertically or horizontally. Please see the owner's manual (starting on page 18) for more details on venting this unit. The owner's manual can be downloaded on this item's page.
By Bill from Bend, OR on March 23, 2016
Some of the log sets included with gas fireplaces are not very realistic looking. Can an individual add rock wool and vermiculite to create a more realistic bed? Can heat proof paint be added? Could an extra log or two be added to the set?
By Chris C. on March 23, 2016
Answer:Unfortunately, fireplaces which incorporate proprietary log sets as a part of the design cannot have additional media added to the ember bed, nor additional logs to be placed atop the log set included with the fireplace. This could lead to excessive soot being produced within the fireplace, or have a great negative impact on the efficiency.
By Lisa from Bethlehem, PA on September 10, 2015
Does this Empire Tahoe Deluxe direct vent natural gas fireplace come with the metal holder/grate where the 5 logs rest on?
By Chris C. on September 10, 2015
Answer:The logs are positioned directly atop the burner, as such a traditional log grate is not utilized. The grate fingers shown in the photo are strictly decorative to give the illusion that a grate is in place holding the logs.
By Nancy from Boothbay Harbor, ME on September 1, 2014
Is this a "flush mounted" to the wall model? My roof opening is 38" high. Is that enough space around the fireplace?
By eFireplaceStore on September 2, 2014
Answer:This unit is indeed designed to be installed into a wall and finished flush with the surrounding wall board or veneer. This model requires a framing height of 35 3/4 inches to install properly, so it would seem that you have a bit of a surplus.
By Robert from Big Bear City, CA on November 23, 2014
I am looking at the Tahoe DVD-32-FP30N fireplace for a corner installation in a new home. Does this fireplace have a glass door in the front? Also, which direct vent kit is needed for a corner installation? I would like to use a blower as well. I do live in a higher altitude, 6700 feet, and I don't know if there any extra pieces of equipment that I would need.
By eFireplaceStore on November 24, 2014
By Luc from Montreal, Canada on September 15, 2016
I'd like to know what the back dimension is for this unit?
By Chris C. on September 16, 2016
The rear width of the outer wrapper of the fireplace is 21 1/2". To view the complete fireplace dimensions, please view page 8 of the installation manual
. Please note that this manual covers not only the 32" model, but also covers the 36", 42", and the 48" models as well.
By Joe from NJ on April 23, 2017
I need to know the rough opening measurements to frame this product; where can I find that information? Thank you.
By Tyler M. on April 24, 2017
Answer:The framing dimensions for the Empire DVD32FP Tahoe Deluxe direct vent models are as follows: 34 3/8" wide, 35 3/4" high and 16 3/8" deep.
By Dan from San Francisco, CA on October 21, 2015
Does this Empire Tahoe Deluxe direct vent natural gas fireplace need to be mounted in a fireplace or can it be mounted on a wall where a wall furnace would normally go?
By Brennan W. on October 22, 2015
Answer:This unit is meant to be framed directly into the wall of your home or to be used as a standalone fireplace with the installation of a mantel surround (available under the "popular accessories" section of the unit's page).
By Chris from West Seneca, NY on December 13, 2015
I'm a builder in upstate New York and I'm looking for the specifications for this Empire Tahoe Deluxe direct vent natural gas fireplace. Do you have these? I am also looking for the best horizontal termination kit for this unit as well. What do you suggest?
By Will M. on December 14, 2015
The ability to use one of the available kits will depend on your installation needs. Please answer the questions asked on our Chimney Pipe Design & Quote Form
and you will receive a comprehensive list of components required for installation.
The specifications for the fireplace are found in the installation manual.
By Mike from Long Island, NY on October 18, 2015
I am looking at this Empire Tahoe Deluxe direct vent natural gas fireplace - DVD32FP20N for my sunroom/den but I'm not sure that the BTU amount will be enough. The room is 10' x 30' and the cathedral ceiling goes from 8.5' to 10.5' high. 3 of the 4 walls are outside walls and are essentially windows all around. Will 18,000 BTU's be enough to comfortably, and economically, heat the room? Can I vent this out the roof and still configure the venting to allow for a TV to be installed above it?
By Brennan W. on October 19, 2015
Answer:18,000 BTU's should definitely be enough to heat your space. As for installing a TV above the unit, we would suggest angling the venting over using 45 degree elbows to maintain a proper clearance from the TV, as well as using a mantel in accordance with clearances listed in the product manual between the fireplace opening and the TV to minimize heat exposure.
By Michael Viele from ELMIRA, NY on December 21, 2016
I purchased a DVD32 Fireplace and received 36" logs. I am looking for the part number for the 32" log set.
By Brennan W. on December 21, 2016
Answer:I will need to get a quote for the replacement log set. If you could, please provide your full shipping address, and I will be happy to put a quote together for you.
By Lisa from Bethlehem, PA on October 13, 2015
Do I need to purchase the aged brick or herringbone backing for the interior of this Empire Tahoe Deluxe direct vent natural gas fireplace?
By Will M. on October 13, 2015
Answer:Both of these items are optional and would be based on your preferences. The DVD-32-FP30N can be operated without the decorative panels installed.
By Deborah from Calumet, MI on June 16, 2013
What mantle type/size should I use with my 32" Empire Tahoe Deluxe Direct Vent Natural Gas Fireplace?
By Tyler M. - NFI Certified Specialist on June 17, 2013
Answer:We have both flat wall and a corner mantel options available for this 32" Tahoe unit. You can find these in the "Accessories" tab on this fireplace's item page.
By Brian from Wyoming on November 7, 2016
What is the size of the opening?
By Richard from Port Clinton, OH on January 16, 2016
We are considering installing one of these Empire Tahoe deluxe direct vent natural gas fireplaces in the family room/den which is an add-on in the back of our house. It would be installed as a corner unit venting horizontally through the wall, but we are confused about which venting kit we would need. What would you suggest for this?
By eFireplaceStore on January 18, 2016
By sam from Los Angeles, California on December 23, 2016
Are there blowers or fans available that can be installed below the unit?
By Brennan W. on December 23, 2016
Answer:The accessory blower for this fireplace would indeed be installed under the opening behind the lower access panel.
By Alan from Reno, Nevada on December 17, 2016
I bought the Empire Tahoe Deluxe Direct Vent Natural Gas Fireplace - 32" - DVD-32-FP30N, with Mantel cabinet and the Empire DVVK4F Flexible Horizontal Fireplace Vent Kit.
Do you have to purchase a ceramic liner, and can you tell me the remotes options that pair with this fireplace and millivolt system?
By Will M. on December 19, 2016
Answer:The brick liner and any remote system are purely optional and not required. These options may be viewed under "Popular Accessories for this Item" on the product page for this item.
By Bob Swan from Cincinnati, Ohio on December 8, 2016
My masonry fireplace opening is 36" W x 27" H with plenty of room for depth. Which model gas insert should I consider that includes a blower and remote?
By Tyler M. on December 8, 2016
Answer:Assuming you want a direct vent gas fireplace insert, please reply with your firebox depth and approximate chimney flue size and height. Please also confirm your fuel type (natural gas or propane) and advise if you prefer a traditional style with a log set or a contemporary style model with crushed glass and/or river rocks. Upon your response, I can provide suggestions and pricing. You may reply to this email or call me (Tyler) at 901-786-6861 to discuss. I will look forward to your response.
By Dennis Belaen from Glenwood, MN on December 18, 2016
How close (or far) can the vent be from the NG Meter (I am looking at about 4')?
By Will M. on December 19, 2016
Answer:6' of clearance is required, measured from the center of the meter.
By Bill from KY on February 14, 2017
Can this be installed in a Fischer steel stove insert; I have a stainless steel vent through a brick chimney (two stories).
By Will M. on February 14, 2017
Answer:Unfortunately, we will not offer any fireplaces or inserts that may be installed into existing wood burning inserts.
By Barry from Sanbornton, NH on January 27, 2015
Can I have this fireplace set up for propane or have it converted from natural gas?
By Tyler M. on January 27, 2015
By Brian from Chicago, IL on January 5, 2015
I am interested in a vented, natural gas fireplace that is open but without viewing glass. What would you recommend?
By Tyler M. on January 6, 2015
By Brad from Cherry Hill, NJ on February 13, 2015
Does this natural gas fireplace come with gas logs?
By eFireplaceStore on February 13, 2015
Answer:This unit does indeed come with the ceramic log set depicted in the photo as standard.
By Mike from New York on November 24, 2012
Which rear vent unit is compatible with the 32-inch unit?
By Collin C. - NFI Master Hearth Professional on November 26, 2012
Answer:Any of the horizontal venting kits that are located in the "Venting Components" tab above will work with this fireplace. Each kit will include different components, based on your exact needs; however, most customers are able to use the first kit in the list.
By Ryan from GA on February 6, 2017
It says remote ready, however, can this be used with a switch on the wall to turn it on? Is anything else required for use with a wall switch?
By Will M. on February 7, 2017
In general, the term "remote ready" advertised with a standing pilot system means that any basic On/Off millivolt-compatible wall switch may be used. This model may absolutely be used with the Empire On-Off Wall Switch - FWS-1
with no additional parts needed, aside from possibly needing longer wires depending on the switch location.
By Somer from Rutland, SD on January 18, 2016
Can this Empire Tahoe Deluxe direct vent natural gas fireplace also be used with propane?
By Will M. on January 19, 2016
You would need to purchase a conversion kit to install this fireplace as natural gas and convert to propane at a later date, however, the fireplace is also available in propane here.