By Larry from Judsonia, Arkansas on December 30, 2013
Does manual control mean you can burn 1, 3, or 5 burners?
By Collin C. - NFI Master Hearth Professional on December 31, 2013
Answer:This unit does indeed allow you to select 1, 2, or all 3 of the radiant burner plaques.
By Karl from Creede, CO on December 27, 2013
Will this unit work at 8,000 feet?
By Collin C. - NFI Master Hearth Professional on December 27, 2013
Answer:While the unit can operate at this high of an altitude, it could potentially have issues with nuisance pilot outages. The oxygen depletion sensor in the pilot is calibrated near sea level. At elevations above 4,500 feet, the oxygen level becomes low enough that the ODS falsely detects a low enough oxygen level that the unit will shut down. Vented heaters are more reliable for high elevations.
By Randy from Brockport, PA on November 4, 2012
I am looking for a natural gas heater like the propane ones you have listed that have 30,000 BTU's. I know you had them in the past because my neighbor has one in her breezeway and it keeps it toasty warm. Please let me know as soon as possible because I am looking to purchase a new heater soon.
By Dawn H. on November 5, 2012