By Joe from Milford,De on January 22, 2014
I have a Supeior gas fireplace insert model# c4320, used one season. Can I convert it to wood burning?
By Tyler M. - NFI Certified Specialist on January 22, 2014
Answer:If your insert was designed to burn gas, then no, it cannot be used to burn wood. However, we are not a Superior dealer, so we are unable to help you find the item you need.
By Andy from Albuquerque, NM on December 27, 2016
I have a fireplace insert (unknown brand), and I'd like to replace the solid double door with a door that has windows. Please see the attached photos. Is this possible; what measurements would you need?
By Owen on December 28, 2016
Answer:State and Local codes usually do not allow a random change or modifications to stoves. Some stoves do have options to change solid doors to glass doors, but those modification have been tested prior to ensure there safe operation. You should have a manufacturers "tag" on the unit, usually on the rear of the stove. You will first need to ID the make and model of your unit and then we can research to see if a change in doors is possible.
By Marcia Osuch from Niagara Falls, NY on January 26, 2017
I would like to know who the manufacturer is for the following, so I can replace the glass doors and mesh wire. The house was built in 1994.The fireplace no is AB894501 and "D56B" is stamped on a plate inside the unit. Thank you.
By Will M. on January 26, 2017
Answer:The manufacturer shown on the data plate in the image provided is Heatilator. As Heatilator products are not offered online, you will need to locate a Heatilator store for further assistance.
By Ralph from Minneapolis, MN on February 17, 2014
I have an old Marco 794031B is there a door kit available for it?
By Collin C. - NFI Master Hearth Professional on February 18, 2014
Answer:Unfortunately, we were not a dealer for Marco fireplaces, so I am not certain of door availability for them. That brand was purchased by Lennox Hearth Products. I recommend contacting a Lennox dealer to see if they may still offer doors for this model. It is also a possibility that a newer door assembly may fit, with use of retrofit brackets.
By jake from Georgia on November 5, 2012
Where do I find the make and model number of an existing fireplace insert?
By Tyler M. - Fireplace Specialist on November 5, 2012
Answer:Depending on your unit, there are a few places the manufacturer information may be located. If you have a woodburning fireplace, the first location would be a metal plate that is on the left or right side of the smoke shelf bracket, right at the top of the fireplace front opening.
The next place would be just on the inside of the opening, behind the fireplace screens on the left or right side.
Another place would be in the void space underneath the fireplace floor. This can be accessed either through the front of the unit's louvers or through a removable floor panel underneath the bottom refractory. If you have a gas fireplace, the information may be found near the pilot assembly.
By Jeff from Laguna, CA on August 22, 2014
So I have this insert in my condo and I need to put doors back on it. I do not have any information regarding the insert and do not even know where to begin to look. It is a gas hook up and burner under the crushed glass. The actual opening inside the black frame is 38 x 21. Any thoughts or ideas?
By eFireplaceStore on August 25, 2014
Answer:The unit appears to be a prefabricated wood burning model with provisions for gas. Most of these fireplaces will have a build tag located somewhere inside the opening that will specify the manufacturer name and model number. The tag may be located on the upper left or right side, just behind the lintel of the unit or on the backside of the opening perimeter metal. Doors are specific to these units, so I will need this information to proceed. Please let me know.
By Natalie Johnson from Andover, Massachusetts on December 20, 2016
I am looking for a fireplace screen for my gas fireplace, although I have no idea where to start. We bought a new house last February and the fireplace currently does not have a safety screen. It is a Vermont Castings gas fireplace.
By April L. on December 20, 2016
Answer:Please provide your model number and/or the opening of your fireplace. We would be happy to check on this for you.
By Ronald Kastner from Mokena, IL on December 27, 2012
I have a Heatilator insert unit and was wondering if you are supposed to leave the screen on at all times, or is it purely cosmetic?
By Tyler M. - Fireplace Specialist on December 27, 2012
Answer:If your Heatilator model is a vent-free gas insert then yes, you should leave the screen on at all times. If it is a wood-burning insert, you can remove the screen.
By Sherie from UT on September 28, 2014
We have a propane and a brick fireplace. I read most inserts cost a lot and really do not put out enough heat to be more economical than the propane furnace. We do not want to burn regular wood anymore because it is too messy. Since we love the atmosphere of the fireplace in the country, would it make more sense to just get a fireplace basket and put a glass door on the front?
By eFireplaceStore on September 29, 2014
Answer:That is indeed a good option. The doors will help to cut down on the amount of combustion air leaving the room and will add a nice touch to the look of the fireplace. A gas log set or coal/log basket could then be installed.
By Bill McDavid from Lolo, MT on November 28, 2012
I have a fireplace with glass doors. I want to install a screen on the inside of the doors that is split in the middle and slides to each side like curtains. My purpose is to be able to keep the doors open while burning a fire without risk of embers popping onto the floor/rug. Do you have a product like this?
By Magan B. on November 28, 2012
By Sonya from Benton, AR on March 29, 2016
Is there a glass door insert that just fits flush against the fireplace without being clipped in?
By Brennan W. on March 29, 2016
Answer:Unfortunately, all of the doors we carry for masonry fireplaces will need to be clipped to the lintel.
By Cindi from Hickory, NC on October 29, 2013
I have a Majestic Insta-Flame model DVR 36 RN. Will parts from a Majestic 36BDVRRP fit it? I'm looking for the glass with frame for mine and wondered it this would work. Can you help me?
By Collin C. - NFI Master Hearth Professional on October 30, 2013
Answer:Unfortunately, the design of the frame is different and is not interchangeable between the units. If the frame for the DVR36RN is still in good condition, a new piece of heat tempered glass could be cut to fit the frame.
By Marilyn from CA on March 8, 2014
What would you recommend for an opening 30" height x 38.5 width and an outer ledge extension of only 2.25"?
By Chris on March 10, 2014
I would suggest the Textured Black Princeton Glass Enclosure
with the opening 40" wide and the height being 31". The specific dimensions can be seen in the tables on the item page as well for confirmation before ordering.
By Rick Ferris from Rixeyville, Virginia on December 31, 2016
We have a 35-year-old (or older) Matherly "Energy Saver" insert with solid doors. We'd love to replace these with glass doors. Specifications are: Unit width: 33.5", height: 21"; Doors: 13.25" W x 15.5" H (width with hinges: 16"). If no existing glass doors fit these specs, how could we have them fabricated?
By Will M. on January 2, 2017
Answer:Unfortunately, we do not provide any parts are replacement doors or parts for hearth systems made by this manufacturer.
By Susan J. Harris from Chicago, IL on November 9, 2016
My daughter has a gas fireplace, not real wood burning. It just has the mesh slider to close it. It has vents on the side. Can you put glass doors on that?
By Mark from Hillsboro, OR on August 17, 2014
Are there glass doors available that have a fan, or something similar to help distribute heat in a room?
By eFireplaceStore on August 18, 2014
While we do have access to some styles of doors that have the ability to circulate air, they do not come with a fan as standard. We do offer an accessory that uses a specially designed grate to pull air from the fireplace and circulate it into the room. The product is the Stoll 22 in. W x 20 in. D Grate Heater for Woodburning Applications
. The included riser bar fits beneath many door assemblies and allows free flow of the heated air.
By Tricia from San Francisco, CA on January 1, 2017
If I purchase an insert with a glass front, do I need to open the screen doors when it is in operation?
By Will M. on January 2, 2017
Answer:If you are referring to a direct vent fireplace insert, there would be no mesh curtain to open as the glass must remain in place. While a protective barrier screen is required for these inserts, this may be removed, but should technically stay in place while the insert is in operation. If this is any other type of hearth system, the mesh screen should always remain closed while there is a fire.
By Eric from Provincetown, Ma on May 6, 2013
Do you have a door and screen model that you can magnetically attached to an old wood fireplace insert to update the look?
By Tyler M. - NFI Certified Specialist on May 7, 2013
Answer:Unfortunately, all of our glass enclosures are surface-mounted over the face of a fireplace. We do not offer any magnetically-attached door assemblies.
By Sharon from Detroit, MI on May 4, 2015
Does it matter if my fireplace is natural gas for propane gas when choosing fireplace doors or do all doors work with both?
By Will M. on May 4, 2015
Answer:Gas type will have no affect on selecting the correct accessory doors.
By Tran from NY on July 3, 2014
I recently installed a Peterson gas log set. Do I need to use a screen while the unit is on and burning? I like the open look so I'd prefer not to have one.
If I do, what do you recommend for an opening that is raised and sits 15 inches above the floor, with an opening of 30.5 in Wide x 25 in High? So the overall Height from floor to the top of the opening is 40 in.
By Will M. on July 3, 2014
Answer:No, you do not have to have a screen in place when operating a log set.