By t gonyer from Lancaster, NH on January 10, 2013
We recently had a code of H1 come up on our stove. I cleaned the stove and was able to get it to start right up again. Today, after about a month, we got the H1 code again and again I cleaned the stove. I clean our stove every two to three days so it's not like it goes for long periods without a cleaning. When I reset the stove and attempted to get it going again, it flashed the H1 code again and will not start. I understand that this is the code for a clogged heat exchanger or exhaust. What fan I do on my own to get it going again? Or will I now need to find someone to come look at the stove?
By Collin C. - NFI Master Hearth Professional on January 11, 2013
Answer:If the stove has been cleaned well and resetting the stove does not solve the issue, you may have a problem with one of the L-250 high limit switches. The high limit switches are designed to shut the stove down in the event of overheating, but a defective switch can shut the stove down prematurely. I would indeed recommend having a technician come to evaluate the stove and troubleshoot the high limit system.
By lucie dagesse from allenatown n.h. on December 17, 2011
Can I use my chimney with my pellet stove or do I have to buy the metal one and insert it into mine? This is a chimney that is used for a wood stove but I want to replace with one of your pellet stoves.
By Collin C. - NFI Master Hearth Professional on December 19, 2011
Answer:For optimal efficiency, it will be necessary to line your existing chimney to the proper 3 or 4 inch vent this stove calls for. An unlined chimney will have a negative impact on the heating capacity of the stove. We will be happy to get together a list of needed components, if you would like to provide dimensions.
By Chris Nelson from St.Stephen NB Canada on February 11, 2012
We have just found an Osburn stove at a great price and just need to know if it is CSA approved.
By Kevin E. - Fireplace Specialist on February 13, 2012
Answer:While the manufacturer does not list a CSA certification, this unit does meet the following safety standards - STM-E1509, ULC S627-00, and UL1482-98.
By Patrick from Kingston, NH on December 5, 2012
What does code P mean? I do love my Osburn - I've had it for 5 years now. Thank you!
By Collin C. - NFI Master Hearth Professional on December 5, 2012
Answer:Unfortunately, code "P" indicates that the combustion blower has failed. This is the blower that is required to pull in fresh air for the fire as well as exhausting fumes to the outdoors. If the blower does not operate, a pressure switch will shut the unit down to prevent overheating.
I would first check the pressure switch to make sure it is not clogged or otherwise defective, as this can happen and cause a false reading. If you cannot hear the combustion blower operating however, it may indeed be defective.
By Joan from RI on June 18, 2013
The fan in my Osburn Hybrid Pellet Stove is incredibly loud. What can I do to make it more quiet?
By Tyler M. - NFI Certified Specialist on June 18, 2013
Answer:While there is no accessory available to dissipate the noise generated by this stove's convection and combustion blowers, you may want to have the fans inspected to make sure they are properly aligned. We recommend having a local technician inspect the blowers during your next maintenance service call.
By Jim from Selkirk, NY on December 28, 2012
I have owned the Hybrid 45MF for about four-five years now, but recently all I am getting is a dark black soot from the stove. I have tried cleaning the pipe, cleaning the exhaust fan of all soot with a toothbrush, and after five tries I have shut the unit down due to a carbon monoxide worry. Any ideas?
By Collin C. - NFI Master Hearth Professional on December 28, 2012
Answer:Sooting can be caused for a number of reasons. Have you changed the type of pellets you burn in the stove recently? Have you noticed any different noises coming from the stove, such as the combustion blower slowing down or whining? Have you received any error codes from the unit?
By A, from Showlow, AZ on March 10, 2013
If you run out of pellets, can wood be used?
By Tyler M. - NFI Certified Specialist on March 11, 2013
Answer:No, this unit is only capable of burning pelletized wood.
By Kirk Powell from Fairbanks AK on March 23, 2012
I have a Osborn hybrid 45 pellet stove that is the older model. While cleaning it I accidentally hit and disconnected the convection blower when I started the stove I overheated it. I looked in the manual and it said that the 0 code meant that the L250 switch needed to be reset. Mine does not have a reset so I purchased a new L250 heat sensor that sits on the feed line. I replaced the switch and when I hit start it turns on for 30 seconds then displays the 0 code. I have tried to hold both the feed buttons to reset the stove but does not work. Then the two switches that are just above that I held both those in trying to reset the code still nothing.
Any advice on how to get this thing to start working again?
By Collin C. - NFI Master Hearth Professional on March 23, 2012
Answer:Per your description, the model of 45MF stove that you have came equipped with the automatic reset version of the L250 heat sensor.
When you purchased the replacement L250, did you receive another automatic version of the switch or a manual reset version. The automatic and manual version are wired to different ports on the control board, so it is possible this is causing the problem.
Please advise and I will be happy to assist you further.