By Judy from Chattanooga, TN on December 29, 2013
Does the LHD50 come with a blower installed? If not, can it be installed? Do you need an updated remote to handle the blower, or will the standard one that comes with it be able to control all of the functions of the thermostat and blower (on and off etc)?
By Tyler M. - NFI Certified Specialist on December 30, 2013
By Todd from Monroe, MI on February 28, 2013
I purchased a lhd50n unit, with the optional surround. I want a painted surface all around unit so I am putting a full single 1/2" sheet of hardi-backer cement board around unit, as called for in installation manual. But they also talk about a course of tile. I see no tile around units in their brochures. What do I do?
By Tyler M. - NFI Certified Specialist on February 28, 2013
Answer:For your installation, as you mentioned, a single course of tile is required around the unit when you are using a single sheet of cement board. Also per the manufacturer, you must use 100% acrylic primer and paint for the painted surface to prevent discoloration due to heat. Please note that light colors may still discolor, even when 100% acrylic paint is used.
For more specifics on your installation, please contact the manufacturer directly at 705-721-1212.
By eric from sonoma on November 17, 2011
I am looking to replace a wood burning fireplace with gas the outer wall is wide however the hole in the wall is small and would need to be widened would that work?
By Kevin E. - Fireplace Specialist on November 18, 2011
Answer:It is not uncommon for walls to be renovated to accept new appliances. However, before beginning any reframing project, you'll want to be sure that you are not cutting out any load bearing supports or removing any components that are vital to the stability of your home. Please note that this unit requires the following framing dimensions.
Height (in.): 60 1/2
Width (in.): 67 7/8
Depth (in.): 23 3/4
By Maria from Bethesda, MD on May 7, 2014
What is the minimum BTU output when operating the fireplace?
By Collin C. - NFI Master Hearth Professional on May 7, 2014
Answer:Per the manufacturer, minimum BTU output for this model is 13,200.
By Andy from Breckenridge, CO on May 29, 2014
Can I use wood (combustable) for a hearth? Is there a minimum clearance from the bottom of the fireplace viewing area to the top of the hearth for this?
By eFireplaceStore on May 29, 2014
Answer:This model allows the use of combustible wall material up to the bottom of the fireplace opening. A combustible hearth is also acceptable, as long as it sits at the bottom of the fireplace chassis or below. A combustible hearth cannot overlap the the fireplace chassis from floor level, up to the bottom of the fireplace opening. Only noncombustible hearth materials could be used for this purpose.
By Christina from Ontario, Canada on April 2, 2014
I have just purchased a 2 sided lhd50 and would like to put a mantel 1 foot above viewing window and a TV on the mantel. Would this work?
By Collin C. - NFI Master Hearth Professional on April 2, 2014
Answer:The mantel will have to be positioned no higher than 18 inches above the opening of the appliance. Any closer and overheating of the mantel is possible. At the 18 inch mark, the mantel can project 2 inches from the wall. For every 2 inches of additional clearance, the mantel can also project 2 inches further from the wall.
By Barnett from Aspen, CO on October 20, 2012
If the cinder blocks are 61" wide in our office, is this fireplace too big?
By Collin C. - NFI Master Hearth Professional on October 22, 2012
Answer:Unfortunately, this unit requires a framing dimension of 67 7/8 inches in width. As such, your 61 inch opening would need to be expanded to accommodate installation of this model.
By Carol Gonzenbach from Columbus, Indiana on August 30, 2012
I have a Napoleon LHD50 see-thru linear fireplace. Is there a privacy screen so only one side of the fireplace can show at a time?
By Tyler M. - Fireplace Specialist on August 30, 2012
Answer:Unfortunately, there is no such screen available for the two-sided LHD50 unit at this time.
By Andy from Breckenridge, Co. USA on June 22, 2014
Is drywall required in the fireplace chase? Which side should I have the plumber bring in the gas to the fireplace chase? Should it be the left side as you are looking at it?
By eFireplaceStore on June 23, 2014
Answer:It is not necessary to line the interior of the venting chase with drywall. However, any insulation installed must be secured in position, either via stapling or retaining mesh.
The gas inlet is indeed on the left side of the unit, as you face it.
By Carney from Jacksonville, FL on February 20, 2014
What is the difference between a direct vent and vent free fireplace? We removed a 36" gas fireplace box and want to replace it w a 50"+ linear one. The gas vents to the outside exterior wall.
By Collin C. - NFI Master Hearth Professional on February 20, 2014
Answer:Direct vent fireplaces use a sealed pane of glass to keep them from using any combustion air from the room. Using a co-axial vent pipe, they can vertically or horizontally vent to the outdoors. The unit you removed was a direct vent model. These units are generally available in up to a 72 inch width, as they do not have the BTU cap that vent free units have.
Vent free models do not have a vent system at all and use combustion air from the room. They are limited to 40k BTUs. As such, you will not regularly see a vent free unit beyond 45 inches in width, as the flame becomes very limited. Vent free units are very efficient by design, but they can cause trouble for anyone with a sensitive nose or allergies.
By Mitchell from Canada on June 23, 2014
In response to your answer about a TV above a mantel for this fireplace:
Do you mean no closer than 18"? What about a painting that would not be more than 2 inches deep?
By Chris C. on June 23, 2014
I would recommend to keep the painting at the same distance of 18" from the top of the fireplace opening as shown on page 36 of the owner's manual
By John Hutnick from Valparaiso,IN on August 31, 2012
Can the driftwood opition that is available on the LHD62 be used on either the LHD50 or the LHD42?
By Collin C. - NFI Master Hearth Professional on September 4, 2012
Answer:Unfortunately, no. While Napoleon has recently introduced the same decorative fire art for the LHD50 that is available for the LHD62, they have not yet designed a log set to fit the LHD50.
While it is possible that they will introduce this option in the future, I have not received confirmation of this.
By howard from new haven connecticut on April 14, 2012
Does a blower come with this fireplace?
By Tyler M. - Fireplace Specialist on April 16, 2012
Unfortunately, the LHD50 does not have provisions for a blower. The unit generates up to 30,000 BTUs and most applications would not need a blower. However, if you are interested in a similar model, please see the LHD45 here
. You can add an optional blower to the LHD45, which generates about 24,000 BTUs and is very similar to the LHD50, except that is it a bit smaller.
By Stacey from Boston on February 3, 2014
I was considering placing this fireplace in a small room, right near to a game table. How close can you sit to the unit without getting too hot? I had to disconnect the gas fireplace that is currently in that spot due to the heat.
By Collin C. - NFI Master Hearth Professional on February 4, 2014
Answer:Because of the BTU output of this unit, you should expect to sit 3 1/2 to 4 feet from the fireplace. Any closer and it is very likely that you will get too hot.
By Jacqueline Campbell for City Living Development, LLC from Austin, TX on August 1, 2012
Does the Napoleon LHD50 Linear Series Gas Fireplace come in a two sided unit or would my homeowner have to purchase two of these units to have a fireplace on both sides of the wall?
By Collin C. - NFI Master Hearth Professional on August 1, 2012
Answer:This unit does indeed come in a two sided model. In order to make the selection, you would simply need to click the "2 sided linear fireplace" option, which is located on the drop down menu labeled "select configuration". This is just below the pricing information on the item page.
By Laura from Nantucket MA on June 5, 2014
Can this be used in a finished basement?
By eFireplaceStore on June 6, 2014
Answer:This unit, along with most direct vent models, can indeed be installed in a finished basement. Depending on the layout of the basement and how much of the outer wall is below grade, you may need to route the outside vent by using a periscope style termination. I will be happy to further discuss the details of your installation and generate a quote for your needs.
By Bill from Rochester, MI on September 6, 2013
I am installing this fireplace in a 7 ft wide by 16 ft tall, 21" deep ledgestone surround. I am trying to split the difference between having it low enough to enjoy the flame, while sitting, vs. making it look right on the 16 ft wall. We have a clean-line, contemporary decor. Currently, my contractor has it installed so that the bottom of the black metal frame is 43" off of the ground. He can move it, if we want to. Is it too high? Should I lower it? I don't want to have it stoned and finished and regret the height placement.
By Collin C. - NFI Master Hearth Professional on September 6, 2013
Answer:Based on my perspective, It seems you are very close to a good compromise between standing and sitting. It does seem a bit high, but lowering it even more may make it appear too low on such a tall wall. If you do choose to lower it, I would not do so by more than 3 or 4 inches.
By Todd Christopherson from Onamia, mn on March 16, 2012
How do you install this unit and still have access to the controls located under the section that is viewable?
By Collin C. - NFI Master Hearth Professional on March 16, 2012
Answer:This unit has an access panel that is attached just below the viewing area. Prior to finishing, installation of the unit's wiring harness and remote receiver must be performed through this panel.
The unit is complete with a remote control for all aspects of the unit's operation. There is not an installed control panel on the unit itself and the remote must be utilized at all times. After installation of the unit, any service that needs to be done to the unit must be performed through the viewing window.
By Ashish from Cumberland, MD on June 7, 2014
How low can I put this fireplace? I want the glass piece and the surround as close to the floor as possible as I want to hang my TV over it.
By Tyler M. on June 9, 2014
This fireplace can be installed directly on the floor, which, due to the size of the unit, will put the glass viewing area approximately 12" above the floor. You can see the illustrated dimensions on page 5 of the owner's manual
By Joy Swanson from Niagara Falls, NY on May 29, 2012
I am ordering this fireplace for a project I am working on. The specifications call for this fireplace including remote control unit and also including power vent adapter kit. I can't seem to find those options on the website. Could you help me?
By Collin C. - NFI Master Hearth Professional on May 30, 2012
This particular unit will already come with an integrated remote receiver and a matched hand held remote receiver. These items cannot be purchased separately.
If the maximum recommended venting distance will be exceeded, you will indeed have to use a power vent terminal. The adapter kit for the power vent terminal can be seen here.
The terminal itself can be seen here.
By Larry from VA on January 11, 2014
I have this Napolean LHD50 Fireplace. I am looking to purchase a replacement set of the black glass media kits. Is that something I can get from you?
By Collin C. - NFI Master Hearth Professional on January 13, 2014
The black glass media kit that is designed for use with this unit is the Napoleon Glass Ember Media Kit in Black
. This product is a direct replacement for the original glass that came with the unit.
By Robert from Alamo, CA on April 16, 2013
Is the Crystalite lighting available for the LHD50? Are there optional surround materials?
By Tyler M. - NFI Certified Specialist on April 16, 2013
Answer:All of the additional optional glass for inside this LHD50 fireplace can be found in the "Accessories" tab on this item page, as can the optional surrounds.
By Vicki Hughes from Cheyenne, WY on May 1, 2012
This unit shows the fireplace on a short wall by a staircase, but the specs call for a rough framing of 60 1/4 inches. I want to put the fireplace lower on the wall, so that I can put large windows above it to capture as much of the mountain views as possible. Is that possible with this fireplace?
By Kevin E. - Fireplace Specialist on May 1, 2012
Answer:In a word, yes. These direct vent fireplaces are very flexible in terms of installation options. You'll simply want to ensure that you are paying heed to the clearance to combustible requirements for this unit. These can be found in the installation manual for this appliance - beginning on page 25. This literature can be downloaded from this item page.