By Melisa from Beaverton, OR on September 17, 2014
Do you sell some type of cover to use when the fireplace is not in use?
By eFireplaceStore on September 18, 2014
Answer:My apologizes, but this manufacturer does not offer a cover for this outdoor unit. Something of this nature would have to be custom made.
By jeane from Madison, MS on February 28, 2012
What is the viewing size of fireplace? What size logs will fit?
By Kevin E. - Fireplace Specialist on February 28, 2012
Answer:This fireplace features an opening dimension of 25" wide by 18" tall. If the optional gas log set is selected, the manufacturer will provide an appropriately sized gas log assembly.
By Mira from Wakeman, OH on April 2, 2013
Can this fireplace be customized by adding stone to the exterior? If not, so you have another option that we can customize with stone?
By Collin C. - NFI Master Hearth Professional on April 2, 2013
Answer:This product can certainly be customized with a wide range of veneer materials, including stone. The manufacturer recommends that the individual stone components be bonded together with mortar or construction adhesive, prior to applying any sort of decorative veneer.
By Janice from Bradenton, FL on November 14, 2015
When in use, does the exterior surface of this Mirage Stone see through outdoor gas fireplace with gas logs and burner get hot? If so, does it get hot enough to cause burns if touched?
By eFireplaceStore on November 16, 2015
Answer:During extended use, the stone lintel directly above the fireplace opening will become quite warm to the touch. That being said, it should not become hot enough to cause a burn, as cooling air is constantly being pulled into the opening and funneled up the chimney.
By kelli from Metropolis, IL on June 15, 2012
I know nothing about fireplaces, but am building a patio at my new home. I have a really dumb question I think. The Outdoor See Through Fireplace-Sandstone, does that include everything in the picture--the stone around it and all. Or just the inside interior-actual "fireplace".
By Kevin E. - Fireplace Specialist on June 15, 2012
Answer:That's correct. This includes the complete stone fireplace structure. However, the addition of a gas log set would be additional.
By Rex from Seymour, MO on February 14, 2016
Can you get glass doors for this?
By Will M. on February 15, 2016
Answer:For safety and air intake reasons, the screens must be left in place on this unit and glass doors cannot be used in place of them.
By SANDRA ROMERO from SAFFORD, ARIZONA on February 19, 2012
I would like to build something like this in an indoor environment. Specifically see-through on three sides, not four. The room currently has a wood burning stove platform approximately 4 feet square containing an old chalet-style open wood burning stove and I want to replace it with a built-in open wood burning fireplace. Is there currently anything that would fit my needs or will I need to have something custom built?
By Collin C. - NFI Master Hearth Professional on February 20, 2012
Answer:We do offer a couple of indoor, wood burning peninsula style fireplaces that can be finished with stone of your choosing.
However, the main limitation will be with the size of the stone facing that would be used. The unit that is pictures is manufactured completely of cast stone and has no metal frame behind the stone. If you are looking for something just like this, it would have to be customer built on site.
Please let me know if you have any technical questions.
By Wesley from Birmingham, AL on September 17, 2013
Can the back of this item be closed up to only open on the 3 sides?
By Collin C. - NFI Master Hearth Professional on September 17, 2013
Yes. However, there is a version of this unit that is already produced as a three sided model. It is the Outdoor Fireplace with BBQ - Sandstone
. This model will include the necessary mounting blocks to close in the back side of the unit.
By Melisa from Beavorton, OR on September 16, 2014
Can you install this fireplace under or at the edge of a covered patio?
By eFireplaceStore on September 16, 2014
Answer:That will not be an issue, as long as at least 12 inches of clearance is maintained between the top of the chimney on the unit and the underside of the patio covering. Additional clearance is always desirable.
By Sheryl from California on March 22, 2012
Can you safely paint this outdoor fireplace?
By Tyler M. - Fireplace Specialist on March 22, 2012
Answer:Unfortunately no, the manufacturer does not recommend that you paint this unit.
By Arlene from Greer, SC on October 25, 2015
Can this Mirage Stone see through outdoor gas fireplace with gas logs and buner be easily moved in the summertime?
By Will M. on October 26, 2015
Answer:The total weight of this product is 960 pounds. While the individual sections weight less than 60 pounds, this would require dis-assembly and would not be an easy task.