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    Empire Gas Logs

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    Empire Gas Logs Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    3 Questions & 3 Answers
    Sunny
    from Lock Haven PA asked:
    October 30, 2020
    Do your ventless natural  gas fireplace logs have an oxygen sensor?
    1 Answer
    Yes, there is an ODS (oxygen depletion sensor) included on the ventless gas log sets.
    Submitted by: Tyler M. - NFI Master Hearth Professional on October 30, 2020

    Larry B.
    from Biloxi, MS asked:
    January 21, 2020
    I have a VFDR24LBP-2 with remote and tried new batteries in both remote and remote box switch is in off position. Logs light fine manually. What do I do?
    1 Answer
    Based on your description, it appears the remote control is dead. These remotes typically have a one-year warranty. If you are outside this warranty, you will need to purchase a replacement. We apologize for the inconvenience.
    Submitted by: Tyler M. - NFI Master Hearth Professional on January 21, 2020

    Michael
    from Bella Vista, AR asked:
    February 6, 2018
    Can gas logs be converted to propane?
    1 Answer
    Generally speaking, only vented gas logs may be converted to propane and not vent free.
    Submitted by: Will M. on February 6, 2018

    Customer Images of Empire Gas Logs

    • Empire Gas Logs
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    • Empire Gas Logs
    • https://edpubfiles.s3.us-east-2.amazonaws.com/efireplacestore/images/customerimages/efspr_46091.jpg
    • Empire Gas Logs
    • https://edpubfiles.s3.us-east-2.amazonaws.com/efireplacestore/images/customerimages/efspr_46918.jpg
    • Empire Gas Logs
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    • Empire Gas Logs
    • https://edpubfiles.s3.us-east-2.amazonaws.com/efireplacestore/images/customerimages/efspr_50993.jpg
    • Empire Gas Logs
    • https://edpubfiles.s3.us-east-2.amazonaws.com/efireplacestore/images/customerimages/efspr_51685.jpg
    • Empire Gas Logs
    • https://edpubfiles.s3.us-east-2.amazonaws.com/efireplacestore/images/customerimages/efspr_51752.jpg
    • Empire Gas Logs
    • https://edpubfiles.s3.us-east-2.amazonaws.com/efireplacestore/images/customerimages/efspr_51823.jpg
    • Empire Gas Logs
    • https://edpubfiles.s3.us-east-2.amazonaws.com/efireplacestore/images/customerimages/efspr_52337.jpg
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