15 Questions &
from georgia asked:
January 1, 2018
what size fitting for gas supply on spk-26
from Wyoming asked:
January 18, 2017
I have a fine diffusion screen over one of the gas outlet tubes. It has some minor damage, and I would like to replace it. Do you have some of this screen for sale? Screen needed is approximately 2" X 16".
from Dallas, Texas asked:
December 23, 2016
I need a new pilot kit replacement for a Peterson unit: SPK20 or SPK21.
I will be happy to link a replacement. Will this be for natural gas or propane?
on December 26, 2016
from MO asked:
October 30, 2016
I need a replacement pilot assembly for a gas log fireplace, FMI model # GL2000, serial #WHI1328. It is a natural gas unit. I believe the mfg. part number is 22873.
For replacement parts, please fill out this form
on October 31, 2016
from Woodbury, NJ asked:
October 20, 2016
I have an Empire VFSE gas log set, serial #12026311185. I need to convert it to natural gas. What will I need?
Unfortunately, as your log set is unvented, it is unable to be fuel converted.
on October 20, 2016
from Pittsburgh, PA asked:
March 7, 2016
Will any of these valves work on a ventless log setup?
Unfortunately, none of these are approved for vent free log sets.
on March 7, 2016
from Tucson, AZ asked:
January 22, 2016
I have an FMI Alpine 042NRB outdoor fireplace that is about 3 years old and it has been working fine until now. The pilot is on but the burner will not ignite. I have tried to turn it on both manually and with the remote but still nothing. You can hear the remote beep when pressed but it will not ignite the burner. What would you suggest to do to troubleshoot this?
This sounds like an issue with the thermocouple not being able to sense the pilot flame. To start, we would suggest taking a piece of emory cloth or 1000 grit sandpaper and cleaning the thermocouple. This should allow the proper millivoltage to get to the valve and allow for the burner to open.
on January 22, 2016
from Clarendon Hills, IL asked:
December 27, 2015
I have Monessen Serenade linear fireplace and want to know if there is a way to attach a gas valve to control (turn down) the heat. It seems like there should be a way to control the gas flow beyond the three levels and I want to know if anyone knows a way to do that. Can this be done?
Unfortunately, the integral 3 step regulator is the only way to turn output down on this model. The gas valve used in this unit requires constant input pressure to work properly, so turning pressure down on the input side is not a possibility and the output regulator currently installed turns pressure down to the minimum that the manufacturer allows without causing too much fuel deration, which could damage the burner.
on December 28, 2015
from Madison, WI asked:
October 29, 2015
I am on your web site looking at part AV-18 - which is a manual gas value. What size of pipe does that fit? I am looking for one for 3/8" fittings.
The AV-18 is designed to connect to a 1/2" gas line. To connect to a 3/8" line, an adapter would be needed. However, our Ambient MANVK Manual Valve Kit
features 3/8" connections.
on October 29, 2015
from Denver, CO asked:
May 11, 2015
I have a older 1980's gas valve made my Robert H. Patterson. Model #SPK-20. I am looking for a replacement valve that preferably would mount same without replacing my gas feeding line. What valve would I need?
The proper replacement kit for your SPK-20 valve would be the Real Fyre SPK-26 Safety Pilot Kit for Natural Gas Logs
. Please bear in mind that this is for natural gas. If you are using propane, please let us know and we will suggest the proper kit.
on May 12, 2015
from Salt Lake City, UT asked:
December 15, 2014
I have an older burner plate, no clue as to who the manufacturer is, and the piping that attaches to it is 1/2" which seems pretty standard for gas lines to fireplaces. Will this pilot valve work for my piping? Is there a generic or universal safety pilot that fits most natural gas burners?
from Greenville, NC asked:
September 17, 2014
I need two gas log fires. The houses have chimneys. I have one of the steel frames on which the logs were placed, but the valve is missing and the logs. Can I buy a new valve and logs and a complete fire? The frame is 20 inches and the fires were inexpensive.
From the sound of it, you will likely need to replace the system in its entirety. Low cost sets do not yield themselves to being mixed with replacement parts from other brands. They are most often sold as a complete kit that only works well with the original parts.
on September 17, 2014
from Springfield, VA asked:
January 26, 2014
I have a Peterson Real-Fyre G10-24/30-15M(P) Remote-Ready natural gas burner system and the piezo ignitor will not click/spark when operated. The batteries for the remote system are good. The wire connections are also are good. Any other troubleshooting ideas? If not, can I purchase a replacement valve assembly?
When the main control knob is turned past the ignitor position to create the spark, can you feel the usual amount of resistance that is present or has the feel of the control changed? Another thing to check is the position of the ignitor electrode in relation to the pilot hood. You can bend the electrode slightly closer to the hood and this may fix the issue. If not, a replacement valve body will be needed.
Collin C. - NFI Master Hearth Professional
on January 27, 2014
from Beckley, West Virginia asked:
November 25, 2013
I have a Buck stove. It is ventless and natural gas. The pilot light burns but when I turn it on for heat, no flames come out. What could be wrong?
There are a number of issues that could be causing this problem. The first is regarding the pilot assembly itself. If the pilot is dirty and has not been serviced recently, the voltage output can be too low and the main burner will not light. With the pilot shut down, I recommend blowing out the pilot assembly with compressed air, then lightly sanding the thermocouple probe to remove any corrosion byproducts that have built up. If this still does not solve the issue, the pilot assembly has likely gotten weak enough that it will need to be replaced.
Collin C. - NFI Master Hearth Professional
on November 26, 2013
from Reading, PA asked:
March 25, 2013
Can I get a replacement valve assembly for a propane gas log set?
Unfortunately replacement parts are not available for vent free log sets. This is a safety precaution.
on March 25, 2013