By John from Norwich, CT on November 9, 2014
Does this unit come with a blower?
By eFireplaceStore on November 10, 2014
By Audrey from Casa Grande, AZ on July 14, 2017
Does this come with the remote?
By Owen on July 14, 2017
The Empire Vail does not come with a remote standard, but you can add the remote as an option.
By Chuck from Fairfax, VA on September 25, 2014
I am looking for a ventless gas fireplace to fit the following dimensions. 29" high by 23" deep by 34" wide at the front narrowing to 29" wide at the back. What would you suggest?
By eFireplaceStore on September 25, 2014
One of our most popular vent free fireplace inserts that will work for your application is the Empire Medium Innsbrook Vent-Free Gas Fireplace Insert with Millivolt Controls
. This unit is designed to slide directly into a fireplace opening and the traditional cast iron or 6 x 6 contemporary surround will cover the perimeter of the fireplace opening. The built in blower and 28k BTU output can effectively heat 800 square feet of area.
By Isaac from York, PA on June 18, 2014
What else do I need for this unit to make it more complete? A blower? What about a thermostat?
By eFireplaceStore on June 18, 2014
Answer:The unit is complete as it comes, but any of the optional products in the accessory tab on the item page can be used with this model. The ceramic liner is a popular item to give the unit a more realistic appearance. The blower is handy for circulating air to the far reaches of a larger room or for heating a room up quickly. A remote control or wall switch eases the use of the unit and prevents you from having to manually operate the fireplace from the control valve behind the bottom louvers.
By Frank from Williamsport, Pennsylvania on July 26, 2014
I am down to 2 choices: the VFP28IN or VFD26FP30LN. Does the second come with a blower, liner and logs as the 1st one does? I see the major difference is the BTU output. My room is about 2700 cu. ft. The ceiling is almost 9 ft. The house is 100 years old. This will go in the corner and that corner will be enclosed so that we can place a flat panel TV above the stove. (It will have a mantel.) It will look like an insert in every way. I am worried about heat build up in that enclosed space above the stove and behind the TV. Should I be concerned? I certainly want to use a blower. Can you please help me out?
By Tyler M. on July 28, 2014
Answer:No, the VFD26FP30LN Vail unit does not include a blower or a brick liner; only the burner and log set are included. Per your description, the Innsbrook insert may be a better option with the increased BTU output and pre-installed blower. There is no reason to be concerned about heat above the unit or behind the TV, as long as the framing height requirement is safely met.
By Rebecca from New Orleans, LA on April 23, 2017
Can I order this fireplace with a different log set (ideally, the Empire Ponderosa)?
By Owen on April 24, 2017
Answer:No, but you can get a vent-free firebox and then use that log set in it.
By Al from Boston on November 24, 2013
Can I still use this for heating if there is a power outage?
By Collin C. - NFI Master Hearth Professional on November 25, 2013
Answer:Yes. This unit utilizes an ODS pilot system that has a standing flame. As such, it generates its own electricity and does not require outside voltage to operate.
By Allen from Lexington, KY on March 3, 2016
What is the efficiency level of this Empire Vail natural gas fireplace?
By Chris C. on March 3, 2016
Answer:Being a vent free appliance, this fireplace will boast a 99% efficiency rating. Only a minor amount of heat produced is lost through the chassis of the firebox during operation.
By Carol from Baltimore, MD on February 1, 2017
Does this unit come in a brushed silver color?
By Owen on February 2, 2017
Answer:It does have optional accessories that are available in pewter.
By Philip from Owensboro, KY on January 8, 2017
I am looking for a vent-free gas insert to fit an existing fireplace in our 1906 home. Dimensions 31" H x 26" W x 19" D.
By Brennan W. on January 9, 2017
Answer:I will be happy to look into this for you. What is the width at the back of the fireplace? As well, will you be using natural gas or propane?
By Marcie Crosley from Beaveer, Utah on December 26, 2016
Do you have a payment plan option?
By Chaz on December 27, 2016
Answer:Unfortunately, we do not offer any payment plans.