By Amer from Harrisburg, PA on October 4, 2016
Under BTUs it has three different numbers listed. Does that mean there are three different heater options?
By Will M. on October 4, 2016
Answer:This means that the fireplace will have different heat settings. You will need to have 230v supplied to the firebox and set the voltage selector to 230v for the higher setting.
By Ed from Venice, FL on July 28, 2015
I am replacing an existing unit in a wall that is finished in tile which I won't be able to match. The existing opening is 47" by 37". The height and width dimensions of this Dimplex BF45DXP are a couple of inches smaller in each direction than my opening. Are the dimensions provided in the specifications with or without the trim the box appears to have in the picture? Also, are there different trims available?
By Will M. on July 28, 2015
The dimensions of 45.5" W x 16" D x 33.5" H will not include the trim shown in the picture. In addition to the 45" Black Decorative 4 piece Trim,
the other options are shown under "Popular Accessories for this Item" on the product page.
By Jay from New Haven, IN on May 26, 2016
Can you get this model without heat? We are just looking for something aesthetic that looks fairly realistic with out having gas.
By Chris C. on May 26, 2016
Answer:This model is not available without a built in heater, but you may use the fireplace without the heat setting in operation. This allows for ambiance of the flame without the heat.
By Marylu from Monroe, LA on February 7, 2016
Can the reflective panels in the back of this unit be replaced with black mirrors that don't have the brick look?
By Will M. on February 8, 2016
Answer:Unfortunately, this is not an option that is available for this fireplace.
By Linda from Buford, GA on April 1, 2015
Does this Dimplex Purifire firebox have a glass face over the front?
By Brennan W. on April 1, 2015
Answer:While this does not have a glass cover, there are glass doors available for purchase under the "accessories" tab of the item's page.