By Brett from Michigan on January 27, 2013
I'm looking for a direct vent linear fireplace that is 36 inches wide. Can you help?
By Tyler M. - Fireplace Specialist on January 28, 2013
By Sandra from Jacksonville, FL on September 27, 2014
How should we prepare a recess into our drywall to install an ethanol fireplace? Also, is firebrick necessary?
By eFireplaceStore on September 29, 2014
Answer:My apologizes, but the ethanol models that we carry are not designed to be recessed into a wall enclosure. The complete units must be wall mounted and the individual burners are designed for installation into a prefabricated firebox or masonry fireplace. They cannot be used with a combustible enclosure of any kind. I apologize for the inconvenience.
By Lynn from Ottawa, Canada on November 29, 2012
I live in Ottawa, Canada. Where would I buy the ethanol to burn in an ethanol fireplace?
By Tyler M. - Fireplace Specialist on November 29, 2012
Answer:You can usually find ethanol under the name "denatured alcohol" at your local hardware store.
By Patty from Keenesburg, CO on December 29, 2014
I have three Heat-N-Glo propane fireplaces. When they are not in use, they leak a lot of cold air and, when they are being used, they use a lot of propane. I have been reading a lot about ethanol fireplace recently. Can my three unites be easily retrofitted for ethanol or would I have to replace them completely with ethanol fireplaces.
By Tyler M. on December 29, 2014
Answer:Unfortunately, you will need to completely replace your fireplaces if you want to install ethanol units instead. There is no way to convert a natural gas or propane fireplace to ethanol. We apologize for any inconvenience.
By Tony from Wellington, FL on April 13, 2013
Is there an advantage of ethanol over gel?
By Tyler M. - NFI Certified Specialist on April 15, 2013
Answer:While not one and the same, ethanol units and gel fuel models are very similar. There is no clear advantage or disadvantage to one over the other. A key consideration for you would be the access and pricing of local denatured alcohol (for ethanol models) or the appropriate gel fuel canisters for the specific gel model.