By Treva from McMinnville, OR on November 3, 2015
I have this SkyTech 3301 remote control and I changed the batteries and the screen comes up but the furnace does not come on. How do I troubleshoot this problem?
By Will M. on November 4, 2015
Answer:If the batteries in both the remote and receiver have been changed, the remote and receiver will indeed need to be re-synced. With the receiver in the remote position and after batteries have been changed, you will need to depress the "learn" button using a paperclip or small screwdriver. Once this is done, you should hear an audible beep. Once the beep is heard, press the mode button on the transmitter and you should hear a series of audible beeps, indicating that the transmitter's code has been accepted to the receiver.
By Mark from Virginia Beach, VA on January 11, 2015
I have the SkyTech 1001 remote for my gas fireplace. The model number on the back of the remote is SKY-1001SR/P. It currently does not work and I want to replace it. Will the SkyTech 3301 work as a replacement?
By Kevin E. on January 12, 2015
Answer:Both the 1001 and the 3301 are designed for millivolt appliances. As such, the 3301 should indeed work fine for you.
By Ed Green from Rutherfordton, NC on January 10, 2017
Can I purchase the handheld transmitter only?
By Will M. on January 10, 2017
Answer:Unfortunately, we do not offer the remote and receiver separately.
By Chaz on January 10, 2017
Unfortunately, the transmitter cannot be purchased separately, and has to be purchased as a set.
By Steve from Granite Falls, NC on January 29, 2013
My 3301 is not working. We bought our gas fireplace and everything about 8 years ago. The remote display stopped working about 2 years ago, but the remote still turned the unit on and off. I still hear it beeping as usual, but still not working. Both parts have all new batteries as well, it only works when I bypass the remote and switch over to on. Couple questions: 1. Do you think I need a new remote? 2. If I need a new one can we install a different kind of remote system, perhaps one not quite as expensive?
By Kevin E. - Fireplace Specialist on January 29, 2013
Indeed, it does sound like your transmitter has finally bit the dust. Any SkyTech on/off remote for millivolt valves will be a suitable replacement. Something like the S1001
or the 1001TH
would be appropriate.
By Bob from Rhode Island on November 2, 2013
Does this remote's receiver need to be spliced into any wires when a blower is attached to a Napoleon GDS60-N?
By Collin C. - NFI Master Hearth Professional on November 4, 2013
Answer:It does not. The blower is an independent component from the remote receiver and will continue to operate from its dedicated 110volt power source. The remote receiver will only need to be connected to the gas valve terminals, via the pair of low voltage wires that are included.
By Anna from Houston, TX on February 23, 2015
I live in a rented home that has a gas fireplace and the remote control no longer works. I have changed the batteries as well and that is not the issue. Do you do repairs for the remote controls? I looks like the model 1410.
By eFireplaceStore on February 24, 2015
Unfortunately, we do not have the facilities to repair the electronic remotes. The 1410 is a fairly low cost remote and we do carry that particular model, which can be seen here
By Lise Twiford from Allentown, PA on November 7, 2016
I am missing the side piece to my remote. Is it possible to get this replacement part?
By Amy from Columbus, Ohio on January 12, 2013
I have a direct vent fireplace by Majestic Vermont Castings. The model number is DVRT36, is this remote compatible? If not, which do you recommend? It's to replace a "Honeywell RV8310D,E Receiver/Valve RT8220A Transmitter RF Control for a millivolt system".
By Collin C. - NFI Master Hearth Professional on January 14, 2013
Answer:Your fireplace uses a standard 2-wire millivolt gas valve. As such, you certainly can use this remote as a replacement for your original Honeywell assembly.
By Chris from Los Angeles, CA on January 18, 2015
I have a 3301-BE receiver. My old remote bit the dust awhile back. Will this 3301 remote work with my receiver?
By eFireplaceStore on January 19, 2015
By Glenn from Wildwood Crest, NJ on March 23, 2013
Is the system already synchronized or I do I have to do that? If I have to do it, are there instructions with the parts?
By Collin C. - NFI Master Hearth Professional on March 25, 2013
Answer:In most cases, the remote and receiver will already be paired to one another from the factory, however it is necessary on some occasions to perform the learn procedure again. This is a fairly easy process and will be covered in the supplied manufacturer instructions.
By Kenneth from LaPorte, IN on November 17, 2014
I have a millivolt thermostat fireplace unit, model DFS32NVA, manufactured by Monessen Hearth Systems. The remote control system is Skytech Systems model 3001. The receiver apparently no longer functions. Is there a replacement receiver? Do I have to replace the entire unit? Is the 3301 SkyTech model the appropriate replacement?
By eFireplaceStore on November 18, 2014
Answer:Because Skytech does not offer a replacement receiver by itself, the entire system would indeed have to be replaced. The 3301 is indeed the replacement to the current unit. Receiver failure is the most commonly complaint with millivolt remotes, regardless of the manufacturer. Skytech is generally one of the more reliable brands. Positioning the receiver to the very far corner of the fireplace bottom is the best way to keep the system cool.
By Jack from Newburyport, MA on July 16, 2013
Is the 3301 the correct replacement for a Napoleon LHD45 gas fireplace which uses a F50 remote? Can I use the Skytech 3301 in place of the F50?
By Collin C. - NFI Master Hearth Professional on July 17, 2013
Answer:The 3301 is indeed a compatible remote for the LHD45 and could easily be used as a replacement for the F50.
By Julia from Metamora, MI on October 28, 2015
I just had to replace the batteries in the black receiver box of this SkyTech 3301 hand-held millivolt thermostatic remote control with LCD display. After doing that, the remote no longer works. Do I need to sync them?
By Brennan W. on October 28, 2015
Answer:The remote and receiver will indeed need to be re-synced after the replacement of the batteries.
By Ron from PA on October 23, 2014
Will this Skytech 3301 remote work on my Lennox Serifina 2500 gas stove? Also, do you have a remote that will work as a thermostat and control the flame height?
By eFireplaceStore on October 24, 2014
Answer:Per the manufacturer, this remote will work with your stove, but will only offer on/off and thermostatic control. The modulating remote that Lennox once offered to control flame height was discontinued with no direct replacement being offered.
By Bill from St. Louis, MO on February 4, 2017
I have a 6-year old 3301 remote and need programming instructions. Can you assist me?
By Will M. on February 6, 2017
By Linda from NH on December 3, 2015
Can I purchase just the remote and not the receiver of this SkyTech 3301 hand-held millivolt thermostatic remote control with LCD display? I foolishly put mine on the stove and it melted.
By Will M. on December 4, 2015
Answer:Unfortunately, the remote and receiver are not offered separately.
By Tim from Raleigh, NC on November 21, 2015
I have a Heatilator NDV4236I fireplace. I would like to add a remote control with a thermostat. Is this Skytech SKY-3301 thermostatic remote control compatible with the Heatilator NDV4236I fireplace?
By eFireplaceStore on November 23, 2015
Answer:After reviewing the information for the appliance, I have located that this unit does indeed have provisions for a millivolt style of remote, such as this SKY-3301 you are viewing now. The receiver will install in place of the standard wall switch.
By Lee from OH on July 25, 2013
I have an older Napoleon GDS3700n with European valve. Is it possible to get a remote that will work on this unit?
By Collin C. - NFI Master Hearth Professional on July 25, 2013
Answer:Unfortunately, the Euro valve that was used in this unit is not remote ready. The unit can only be manually switched on and off. I apologize that I do not have a remote that can work for your needs.
By Russell Bryant from Lancaster, SC on December 27, 2016
Can I just get the handheld transmitter?
By Chaz on December 27, 2016
Answer:Unfortunately, the remote and receiver/transmitter are not offered separate.