By Linda from Rancho Mirage, CA on February 17, 2014
Can you use this fireplace outside if it housed in a concrete block wall that is sealed?
By Collin C. - NFI Master Hearth Professional on February 18, 2014
Answer:While this unit is not primarily intended for an outdoor installation, your dry location means that humidity should not effect the electronics as it would in other areas. The only consideration to be made is that the unit remains completely covered, so it doesn't come into contact with precipitation.
By Chuck from St. Petersburg, FL on July 8, 2013
Can this unit be recessed mounted?
By Kevin E. - Fireplace Specialist on July 9, 2013
Answer:Unfortunately, the majority of heat produced by the appliance is released from a vent in the top of the unit. As such, the unit cannot be recessed into a wall. It can only be hung onto the walls surface.
By Steve from Green Bay, WI on July 12, 2013
Does this unit have flame color option? What are the dimensions of the unit, including depth?
By Tyler M. - NFI Certified Specialist on July 12, 2013
Answer:No, there are no other frame options for this unit. It measures 48" W x 22" H x 6" D.
By Craig from Newton, MS on February 15, 2012
The description indicates that this unit has a low profile & only protrudes 6 inches into the room. Can the unit be recessed into the wall so that it doesn't protrude at all? Also, can the black facing be covered with another material, such as marble? Is there a glass front to this unit?
By Tyler M. - Fireplace Specialist on February 15, 2012
Answer:Unfortunately, this unit must be mounted on a wall and cannot be recessed or built into a wall. This being the case, it is not recommended to cover the facing material. This unit does come with a glass front.
By Michael from Worcester, MA on October 11, 2012
What kind of square footage room/space can this fireplace heat effectively? What is its efficiency rating?
By Tyler M. - Fireplace Specialist on October 11, 2012
Answer:This electric unit has a BTU rating of 5,000, meaning it will heat approximately 140 square feet. There is no efficiency rating as this is an electric fireplace that does not burn gas.
By Johnny from Syracuse, NY on October 11, 2013
Can I get this fireplace in black finish on the doors and frames?
By Tyler M. - NFI Certified Specialist on October 11, 2013
Answer:Yes, this electric fireplace comes with the black frame/border shown in this picture.
By Max from Durham, NC on November 16, 2015
Does this Napoleon EFL48 linear wall-mounted electric fireplace with heater have the capability to heat the room when the power is out?
By eFireplaceStore on November 16, 2015
Answer:This unit can provide supplemental heat to 125 square feet of space. Of course, the circuit the unit is on would need backup power for the unit to operate during the outage.
By Tony from Chicago on October 19, 2011
Is this item available in see-thru or double sided, i have a freestanding wall 18” thick, i want to install an electric fireplace that can be viewed from both sides. If this items is not available in double sides; do you have anything that will meet my needs?
By Kevin E. on October 19, 2011
Unfortunately, we do not carry any see-through or two-sided electric fireplaces. In addition to the fireplace you inquired about, here is our selection of electric fireplaces:
By Cynthia Grant from Venice, FL on November 30, 2012
I would like a glass ember bed instead of stone - Is this possible?
By Tyler M. - Fireplace Specialist on November 30, 2012
Yes, you may substitute glass for the stones in this unit. Per the manufacturer, you can remove the stones and use a one pound bag of decorative glass in its place along the front linear bed of this electric fireplace, such as this Napoleon Blue Glass Ember Fireplace Media Enhancement Kit
. We also have this glass in black, red and amber colors.
By Marilyn from CA on May 1, 2015
Can I use this Napoleon EFL48 linear fireplace mounted into a wall outside in an atrium that is open? It will be rained on and get wet.
By Brennan W. on May 1, 2015
Answer:This unit is not approved for use outdoors.
By Kathy from Las Vegas on February 4, 2013
This looks lovely. Could it be hung on the wall then surrounded by veneer stone for a somewhat built-in look? I'm looking at installing it in a house in Las Vegas, so heat is secondary to visual effect. Thanks.
By Tyler M. - Fireplace Specialist on February 4, 2013
Answer:Per the manufacturer, while you can indeed give it a "recessed look" by mounting on a wall and then surrounding it with noncombustible materials, you must still maintain the listed clearances to combustibles specifications: 2" from the bottom of the front of the unit, and 12" from the sides and off the top.
By Christine from Naples, Florida on December 9, 2013
I am really interested in this unit and we would like it with the white stones. However, I see it mostly with the glass embers. Does it come with the white stones as an option?
By Collin C. - NFI Master Hearth Professional on December 10, 2013
Answer:This unit comes only with the clear glass media, but it is certainly possible to add white ceramic stones of your choosing.
By William H Clark from Charlotte, NC on August 8, 2012
Can this unit be hard wired for the electric feed. Is the power cord visible?
By Collin C. - NFI Master Hearth Professional on August 8, 2012
Answer:This unit can indeed be modified for a hardwired installation. The unit has a recess that is made into the back which allows you to conceal the plug behind the unit.
By susan gallo from Riverhead, NY on August 9, 2012
I read your very informative article about ventless or unvented gas fireplace units
. I think that I will go with the Napoleon Linear Wall mounted, but I want to find out if the electric one emits any toxic fumes or odors or can cause fogging of glass.
Also, how wide is the framing encasing the unit? What are the dimensions of the actual viewing area? (The framing looks very wide for the unit.) Can the glass media kit be easily changed after installation? Do you recommend building out the wall with sheetrock 6.5 inches to have a flush look?
By Collin C. - NFI Master Hearth Professional on August 9, 2012
Answer:These electric units use a clean operating burner element. These types of elements do not emit any harmful byproducts whatsoever. Aside from the initial burn off of manufacturing oil, there is no odor either.
The entire unit measures 48" across the front, but narrows down to 38" behind the front facing. The glass media kit can be accessed fairly easily after installation by removing the glass front.
This unit is designed to simply hang on the wall and cannot be framed in or flanked by any non-combustible material.
By Joan from Baltimore, MD on October 31, 2013
Where does the heat come out? Can this unit be recessed into the wall?
By Kevin E. - NFI Certified Specialist on October 31, 2013
Answer:This appliance can be installed either by mounting onto a wall surface or by partially recessing. This unit cannot be fully recessed for a "flush" appearance. The heat produced by this unit primarily comes from exit vents on top of the fireplace.
By David Bonilla from Miami Florida on November 30, 2011
I'm interested in this product and would like to know if I can insert it into a wall?
By Kevin E. - Fireplace Specialist on November 30, 2011
Answer:This fireplace must be hung on a wall. It cannot be built/recessed into a wall.
By Ross from Toronto on February 5, 2013
Can this product be used in the basement?
By Tyler M. - Fireplace Specialist on February 5, 2013
Yes, you can indeed use this in a basement. It is an electric appliance that must be mounted on a wall, and the appropriate clearances to combustibles are found on Page 7 of the owner's manual
By Sarah from Columbus, Ohio on January 8, 2013
Is there a required clearance above this unit? I'd like to mount my tv above it.
By Collin C. - NFI Master Hearth Professional on January 8, 2013
Answer:Because the unit has a heat register that is mounted in the top of the fireplace, a minimum distance of 36 inches must be maintained above the unit to prevent any damage to electronics.
By Becky from MN on June 28, 2013
Where does the heat come out of this unit? Does it come out of the a vent in the front or is there a vent on on the top?
By Collin C. - NFI Master Hearth Professional on June 28, 2013
Answer:This unit will allow some radiant heat to be released from the glass enclosure, however most of the heat rises from the unit via convection. There is a rectangular heat register on the top of the enclosure that allows heat to escape.
By Rosemary from Nashville, TN on July 30, 2016
I have a Napoleon 48" Electric Fireplace model EFL48 and I think the bulb is out. It still makes the low hum it always does but there's no flame. I took it out of the wall but there is no access panel on the back. I need to know how to get the bulb replaced?
By eFireplaceStore on August 1, 2016
Answer:The access panel for the bulb on this model is actually on the front of the unit. The glass fireplace front must be removed and set aside. This will reveal a small square access panel held shut with a pair of screws. After removing the screws, the panel will tilt open, revealing the bulb.
By Kari from Florida on January 27, 2013
Is this available in see through or 2 sided?
By Tyler M. - Fireplace Specialist on January 28, 2013
Answer:No, we do not offer any see-thru or two-sided electric fireplaces at this time. We apologize for this inconvenience.