By Sandra from Grand Junction on November 2, 2013
How large of a space is this supposed to heat? Which side is the accessible side for this model?
By Collin C. - NFI Master Hearth Professional on November 4, 2013
Answer:This unit is designed to heat an area of approximately 550 square feet. This is assuming the home has 8 foot ceilings and average insulation. The gas control knob for operation of the unit is located on the left hand rear of the casing, as you face the appliance.
By beverly harrigan from portland, maine on January 21, 2012
Can i get a converter kit to make this a propane stove, and can it be vented out the wall? Where can I get the vent kit?
By Kevin E. - Fireplace Specialist on January 23, 2012
Answer:This unit is designed to burn propane. A conversion kit is not required. This unit can be vented through a wall. However, this unit is a B-Vent appliance so its venting must be terminated vertically. We carry venting components for this unit and are happy to build a quote for you. You may reply with some details about your application so that we can gather some parts for you.
By Dan from Danvers, MA on July 9, 2013
Would this be large enough to heat an older mobile home?
By Collin C. - NFI Master Hearth Professional on July 10, 2013
Answer:As long as the heater is centrally located in the mobile home and your windows and doors are fairly well sealed, this heater would indeed be large enough for your needs.
By Tom from Yosemite CA on January 31, 2013
I am looking for a heater for a remote off-grid cabin. We have a separate sleeping cabin that is currently not heated. Its around 350 square feet. Stick construction (2X6), bat insulation and single pane windows. We only have power when we run the plant.
Could I use something like this for heat? I am at 6K feet and am in California. I think this may be larger than I need but I am not sure.
By Collin C. - NFI Master Hearth Professional on February 1, 2013
Answer:This console heater can indeed be operated without electricity and could serve as a primary heat source for the cabin. While it is capable of heating a space that is twice the size of the square footage you have, it is also the smallest heater in this category. Lower BTU output heaters than this unit are all vent free, which I do not recommend using as a primary heat source. This heater would simply not need to run as long to heat the area.
By Chris from Syracuse , NY on October 8, 2014
Can this unit be run off of a 100lb tank? I'm looking to heat my garage but only while I'm in it.
By eFireplaceStore on October 8, 2014
Answer:BTU output of this unit is in a low enough range that a 40 pound or greater LP cylinder could be used. Using a 100 pound cylinder would increase available fuel supply and burn times.
By Linda from GA on October 26, 2013
My pilot light will not stay burning. As soon as I let up on the button it goes out. Do you know what might be wrong?
By Collin C. - NFI Master Hearth Professional on October 28, 2013
Answer:It is likely that the thermocouple is either dirty or is becoming weak and needs replacement. The thermocouple can start to accumulate a buildup of carbon from the pilot flame over time. This can be removed by lightly sanding the thermocouple probe to remove the buildup. If this does not help, the thermocouple should be replaced. I can check into pricing of the probe, should you end up needing a replacement.
By Ken from Vermont on November 18, 2013
I have a room that's 900 sq-ft with a 16 ft peaked ceiling. I'm looking to replace the existing 35,000 BTU propane space heater (I currenlty have an Empire DV351SG) and was wondering if the 25,000 BTU model RH25 would be sufficent for heating this room. I would like to control the room at 55-60 degrees for the majority of the time and only heat to 65-70 for a couple of hours each night. Can you advise?
By Tyler M. - NFI Certified Specialist on November 19, 2013
With your total area and extended ceiling height, we would recommend staying with a 35,000 BTU heater. However, the Empire RH heaters are less efficient than the DV (direct vent) heaters, so we would recommend replacing your unit with another direct vent unit like the Empire DV35SGLP
By Kim from Unionville, Michigan on November 6, 2013
Will this heater heat a room that is 20' x 30' x 10'? It is in my shed. The walls are foam insulated and 6 inches of fiberglass in the ceiling. This is a work shop and I would like to keep the temp around 68 to 70 in there while working.
By Collin C. - NFI Master Hearth Professional on November 6, 2013
Answer:This unit will indeed heat the space, particularly with your level of insulation. For best performance and circulation of heat, I recommend installing the optional blower to the heater. This will make a big difference and help to heat the entire area much more quickly.