By John from Tuscumbia, AL on January 6, 2015
I have a wooden frame with light weight rock on the outside. The opening for the insert is 34"W x 29"H x 24"D and 18" from the top of the opening to the top of the fireplace. I have a TV that sits on top of it. Would this fireplace work for me?
By Kevin E. on January 6, 2015
Answer:This unit would indeed work just fine with the space you have there. My only concern would be the proximity between the planned fireplace and the TV. The unit does include a hood. But, it would be advisable to install a small mantel shelf perhaps at 12" above the top of the fireplace frame to help deflect heat out and away from the TV.
By Julie Hair from Brooklyn, NY on February 7, 2012
Do I need an enclosure for this fireplace? Or can I just put it on the floor?
By Tyler M. - Fireplace Specialist on February 7, 2012
By Art Heinz from Kentucky on January 2, 2013
Does this come with some sort of trip kit to cover the space between the unit and a mantel surround?
By Tyler M. - Fireplace Specialist on January 2, 2013
Answer:This fireplace does not come with a trim kit, but you can see a few different available options for one in the "Accessories" tab above.
By carmen from Roseburg, OR on November 10, 2012
Does this unit have a glass front or a metal mesh screen?
By Collin C. - NFI Master Hearth Professional on November 12, 2012
Answer:This unit, as do most other vent-free fireplaces, has a fixed mesh safety screen. The screen is easily removable for periodic servicing of the pilot assembly.
By Dennis from Savannah, GA on April 21, 2013
Does this model have a variable output feature ?
By Collin C. - NFI Master Hearth Professional on April 22, 2013
Answer:This item does indeed have the ability to vary the flame height by 50%, via a manual adjustment on the gas valve for the fireplace.
By Ken from Poplar Bluff, MO on June 21, 2014
We have a ventless propane fireplace very similar to this and have never been able to use it because of the strong odor it emits. Does this fireplace have a strong odor when it is in use? The one we have does not have a thermostat on the wall either. The flame is adjusted inside the unit. Should we continue with a ventless unit?
By eFireplaceStore on June 23, 2014
Answer:Vent free fireplaces are not for everyone. The odds are that if you can smell the unit you currently have, any other vent free fireplace will have the same results. Vent free fireplaces do release some byproducts, particularly from the odorant used in both natural and LP gases. While some people cannot readily detect the smell, others can pick it up easily. It may be a better option to swap your current unit for a direct vent model. While not quite as efficient, they come close to the same level of output and are completely sealed from the room, using only outside air for combustion. If you would like to provide the size of the room you are interested in heating, I will be happy to recommend a unit for your needs.
By Ed from Gouldsboro, PA on September 28, 2015
Does this Empire Vail 20,000 BTU vent-free propane fireplace have a thermostat?
By Tyler M. on September 28, 2015
Answer:There is no thermostat included with this fireplace, but you can purchase an optional wall thermostat or hand-held thermostat remote as shown in the "Popular Accessories for this Item" section below the main photo on this page.
By Brynne Cummings from Putnam, CT on January 13, 2017
Can this run without electricity? Is it appropriate for a 942 square foot home? How much space does it take up when installed on a wall?
By Brennan W. on January 13, 2017
Answer:This can indeed be operated without electricity. It can heat an average of 600 square feet, and its framing dimensions are 30 3/4" H x 30 1/2" W x 13 1/4" D.
By Will M. on January 13, 2017
This model features a standing pilot, so it will indeed operate without electricity. With standard 8' ceilings a 942 square foot home would require approximately 32,970 Btus. To get an idea of the space this model will take up when installed in a projected installation on a wall, please view page 6 of this installation manual.
By Lee from Peebles, OH on March 22, 2015
Does this LP vent free fireplace start when the electricity is out? Is there a remote control or some kind of clicker? Where does the LP pipe connect to this fireplace. Should I bring it through the floor or through the wall? How far out/up from the floor or the wall do I have to bring in the LP line?
By eFireplaceStore on March 23, 2015
This model utilizes a small standing pilot assembly and does not require any outside power for normal operation. It can be used as a backup heat source during a power outage. The unit can be manually controlled or a battery operated remote can be used, such as the Empire Battery-Operated Remote Control - FRBC
The gas line can be routed through the wall or floor on the right side of the unit, as you face it. The line should be 7 1/2 inches back inside the framed opening.