By J from West on May 8, 2016
We have a 3/4 inch threaded female iron gas pipe fitting in out fireplace. Will this set connect to this fitting or do we need an adapter? If so, which one? There is a key and valve outside the fireplace on the wall.
By eFireplaceStore on May 9, 2016
Answer:In your application, a 3/4 male to 1/2 inch male flare fitting would need to be purchased to step down the line size. These are typically available at a local home improvement store in the plumbing aisle.
By Rick from Oakley, CA on February 12, 2016
My fireplace brick to brick is 20" deep, 22"wide in the back, and 35" wide in the front. Will a 24" log set fit or must I use a 20"? Also on the G45 burner must I install a separate valve in the wall or floor or does the burner come with the SPK-26 included? Can the SPK -26 be used instead of or without an AV-30 keyed valve?
By eFireplaceStore on February 15, 2016
Answer:For a vented natural gas application, a 24 inch set could be utilized with no control valve. The SPK-26 control valve is an option, with the current set you are viewing being a match light set that would require control via a keyed gas valve in the wall or floor adjacent to the fireplace. Using the SPK-26 gas valve would require the installation of an 18 inch set instead or a G46 burner assembly, as the G46 is tapered.
By Jon from Fresno, California on June 3, 2014
My wife and I are looking to purchase a gas log set for our outdoor fireplace that we just had built (attached). We were wondering if the Real Fry 24" Split Oak Vented Natural Gas log set will work outside? The Fireplace has a key to open the gas valve and would be lit with a match. Note: the front of the fireplace is completely open, there is no door so my next question would be if you think the embers would work? We're concerned with wind blowing them around, and if so could you suggest an alternative?
By eFireplaceStore on June 3, 2014
While the set you mention is intended for indoor applications, we do offer an outdoor version, which is the Real Fyre 24" Split Oak Designer Plus Outdoor Natural Gas Logs Set - Match Light
. This product uses a burner assembly that is manufactured from stainless steel, to ensure outdoor longevity. It also trades the standard embers for heavier lava rock, to prevent any of the material from blowing away. This should be a perfect match for your application.
By Greg Dalton from Aiken, SC on January 6, 2017
I have a Real Fyre SV12 gas log unit that is several years old. I bought it used. The first time I cranked it up, after about 10 minutes it seemed to develop a smell like propane. There are no leaks in the connections. Could it be some residual buildup from long time propane? What solutions could I try?
By Brennan W. on January 6, 2017
Answer:This could be due to the set burning off debris from over the years during operation. We would suggest cleaning the unit with a can of compressed air.
By Curt from NY on November 6, 2014
My fireplace is 32" wide at the front, 29" wide at in the back, 29" tall, and 32" deep. What is the largest gas log set that I can fit? Does this model come with a Grate also?
By Tyler M. on November 7, 2014
Your fireplace is large enough for our 24" vented log sets with the G46 Real Fyre burner and several others. This particular log set will fit, and yes, it does include the grate (in addition to the burner, sand and glowing embers). Please use the Gas Log Calculator on the left-hand side of our main gas logs page here for all your possibilities:
By Sharon from Pittsburgh, PA on December 3, 2016
I need to buy gas logs, as I already have the gas burner. Is it possible to buy them separately??
By eFireplaceStore on December 5, 2016
Answer:We do indeed sell just refractory logs for vented applications. May I please have you confirm the manufacturer name and model number of the log burner you have now?
By Dave Carlson from Rockford, IL on December 26, 2016
Do you sell only the logs ? We are looking for replacement logs for our current fireplace.
By Chaz on December 26, 2016
Answer:That depends on the manufacturer and model of your fireplace. If you could provide us with both, we can try to find the replacement logs that you need.
By Bliss Baert from Virginia Beach, Virginia on December 26, 2016
Is there a specific remote for "on and off" that goes with this log set, or is there something specifc you recommend? We would like our fireplace to ignite at the touch of a button (without the need to bend down /pilot light / turn the key etc.). We are not as concerned with adjusting the flame by remote as a quick turn off and on. Also do you offer Military discount?
By Chaz on December 26, 2016
Answer:If you need the on/off remote option with your gas log set, you need need to purchase the Real Fyre 24" Split Oak Designer Plus Vented Natural Gas Logs Set with Variable Flame Automatic Pilot Kit. This set has the remote kit that allows the gas logs to be controlled by remote. I included the link below, and you will be be able to select which remote you want in the drop down selection.
By Gretchen from San Francisco, CA on December 27, 2013
Can the gas line be on the left (when looking at the fireplace)?
By Collin C. - NFI Master Hearth Professional on December 27, 2013
Answer:When using a match light burner, the gas line can be on the left or right side. The burner will come with the gas supply configured for the right side, but the burner cap can be easily swapped to allow a gas feed from the left.