By Dave Butler from Cottonwood Heights, Utah on February 26, 2012
I am replacing tile on the fireplace with stone and would not like the heavy look of the surround. Can I install the box and have the stone edge up to the box eliminating the need for the surround?
By Tyler M. - Fireplace Specialist on February 27, 2012
Answer:We would strongly recommend not to do this, as, since the face of the insert is not the shortest part, you would not be able to pull the insert out of your fireplace once it is installed. This is one of the reasons the manufacturers make these flashings and surrounds the way they do, so that the insert can be pulled out for maintenance or issues with venting.
By Customer from USA on January 1, 2013
We have a 1930's-era house with a small wood-burning fireplace (non-operational) and would like to install a vented gas insert that would use the existing flue.
The opening is approximately 30" wide (front) x 32" high x 18" deep, and 26" wide in the back. What would you have that might be suitable?
By Tyler M. - Fireplace Specialist on January 2, 2013
Answer:All of our gas inserts require a vent kit that would connect to the unit and run within your existing chimney. If it is a masonry fireplace/chimney, you can use this small Innsbrook direct vent insert, but you would need to purchase a surround (available in the "Accessories" tab above) and a vent kit (available in the "Venting Components" tab also above) to complete installation.
By Gina from Nashua, NH on November 13, 2013
Everything about this is perfect. However, do you have a brushed nickel or something like that rather than the black surround finish in any line that you carry?
By Collin C. - NFI Master Hearth Professional on November 13, 2013
Answer:The Innsbrook line does have several brushed stainless steel fronts and door assemblies available that can be special ordered, but the color of the surround itself will always remain black. The decorative fronts and doors for this model have not been particularly good sellers, as they obstruct a good amount of the viewing area.
By Jean from Jane Lew, WV on September 18, 2014
I purchased this insert last year. The glass needs to be cleaned but I can't locate the spring clips. Would you be able to send me a diagram, or instructions on how to find it?
By eFireplaceStore on September 18, 2014
Answer:I do not have a diagram for this model, but I will be happy to walk you through the removal. The spring clamps that hold this glass panel in place are at the bottom of the unit. To access them, tilt the bottom louvers up and out, exposing the gas valve in the base of the unit. The spring clasps will be located just below the frame of the glass, at the top of the bottom louvered opening. Unclip each clasp. With the clasps out of the way, you can tilt the glass frame out from the unit at the bottom, then gently lift up to free the glass from the upper mounting rail. Installation is the reverse of removal. When installing the glass again, make certain the upper part of the frame is resting on the mounting rail properly.
By Ron from Marion, IN on March 16, 2013
Can I operate my Innsbrook Small Direct Vent fireplace without the blower running, such as during a power outage?
By Collin C. - NFI Master Hearth Professional on March 18, 2013
Answer:Operation of the blower is simply meant to increase the thermal efficiency and air turnover of the room. However, the blower can be switched off and the unit can continue to operate, whether it be a power outage or the option to simply not use the blower.
By Robin from Cleveland, OH on June 11, 2013
Can this fireplace insert be vented from the top, so I can install it in my basement? Can I build the frame using the instructions based on the PDF?
By Tyler M. - NFI Certified Specialist on June 11, 2013
First, for clarification, this is a fireplace insert, meant only for use installed inside an existing brick/masonry or manufactured fireplace. It must be top vented with two 3" diameter co-linear aluminum gas liners. The inside includes a banded brick liner.
It sounds like you need a zero clearance fireplace that can be framed in a wooden enclosure. Please see our full selection below:
Direct Vent Fireplaces
By Sara from Sandpoint ID on January 28, 2013
I am needing a gas insert comparable to the Majestic 30ILDV, I need the insert and the surround, what would you recommend?
By Tyler M. - Fireplace Specialist on January 29, 2013
This small Innsbrook direct vent insert is the closest we have in size (viewing area is 25 1/4" wide and 11 1/8" high), and is quite similar in style/appearance. We also have the Napoleon GDI-30N Direct Vent Gas Fireplace Insert
, which is similar. The appropriate surrounds for these inserts are available through the item pages, and the vent kits are located in the "Venting Components" tab on each page as well.
By Ted from salt lake city, ut on February 29, 2012
It looks like this will fit my application. The existing fireplace opening is 24" x 28" x 14" (the width in the back is 20 1/2") I attached a photo.
The questions I have are: What are my other choices? What is the cost and info on the required surround for this unit? Do you have any recommendations?
By Kevin E. - Fireplace Specialist on February 29, 2012
Answer:This unit requires a front width of at least 27 1/2". It appears that your opening width is only 24". If this is the case, then this unit would not work for you. Further, we unfortunately do not have any other direct vent inserts that will work for you at this time. Have I confused your listed dimensions? Is your height actually 24" and your width 28"?
By steve from Redding, CA on December 4, 2012
Re: Innsbrook Small Direct Vent Gas Fireplace Insert: How long does it take to deliver to Redding, California? How large is the standard surround size, not the cast iron?
By Tyler M. - Fireplace Specialist on December 4, 2012
This insert usually ships within one business day and would take about five business days to be delivered to you after it ships. The standard Contemporary Black Steel Fireplace Insert Surround
for this insert measures 40" wide by 25 5/8" high.
By Kent from Bloomfield, MI on April 20, 2014
What is the minimum clay flue size needed for the for the Innsbrook insert?
By Tyler M. - NFI Certified Specialist on April 21, 2014
Answer:Your existing clay flue needs to be at least 7" in diameter (if round), or large enough to fit two 3" diameter aluminium liners, run side-by-side all the way to the top of the chimney.
By Milas from Goldsboro, NC on June 1, 2014
With a fireplace insert, could I put a TV above my mantel or what do you have that I could put a TV over the mantel as shown in the picture above?
By eFireplaceStore on June 2, 2014
Answer:You can indeed mount a television above a direct vent fireplace or insert, as long as clearances are maintained. It is best to have a mantel separating the two to give additional protection, with the mantel protruding at least as far as the television.
By Ed from Roanoke, VA on November 8, 2013
How much does this weigh? If I have one of these shipped to my residence - which has no loading dock or forklift truck - will I be able to unload it?
By Tyler M. - NFI Certified Specialist on November 11, 2013
Answer:This insert weights just 83 lbs, so unloading it with the help of the delivery driver should not be a problem.
By Steve from Frederick, MD on April 7, 2013
I want to convert my fully-functional fireplace to gas and get as much heat as possible directed into the room. What can I do to achieve this?
By Collin C. - NFI Master Hearth Professional on April 8, 2013
Answer:If the current fireplace is a masonry unit, you will be able to use a fireplace insert to convert the unit for heating needs. A direct vent fireplace insert, such as the Innsbrook model that you are currently viewing, would be the most effective heating appliance we offer, short of a vent free insert. These units are highly efficient and feature a circulating blower to force heat into the room. Installation of the unit is fairly simple as well, as they use a pair of aluminum liners to vent exhaust gases and to draw combustion air down the flue.
By Mike from Lake Tahoe, nv on January 13, 2013
What is the ratio of vertical to horizontal run on a direct vent unit. (I need to run 8' horiz @ 1/4"/ft)
By Tyler M. - Fireplace Specialist on January 14, 2013
Answer:The required vertical rise for an acceptable venting configuration for a 8-foot horizontal run will depend on the model of the direct vent fireplace. Please note that this Innsbrook insert is only meant for installation inside a brick/masonry fireplace with co-linear aluminum liners running inside a brick/masonry chimney. Please reply with a model number and we can provide the necessary venting information.
By Nancy from North English, IA on March 22, 2013
I am thinking about possibly replacing my wood-burning Mendota fireplace with a gas insert. The house was built in 1991 and the Mendota is original to the house. Here are the manual's dimensions: 20 ¼ wide x 14 ¼ high x12 ½ deep - Model MHW 1E - Mendota. Will this model of Innsbrook work?
By Kevin E. - Fireplace Specialist on March 22, 2013
Answer:Unfortunately, this insert will not be compatible with your Mendota unit. Like all of our inserts, the Innsbrook can only be installed into a masonry fireplace. You have the option to install a gas log set into your existing Mendota. Or, you could remove it entirely and install a zero-clearance, direct vent gas fireplace. Of course, the latter option would require a completely new venting system, as well.
By Bob from Seattle on November 20, 2013
We have no gas running to the location or fireplace. Besides bringing gas to the location, what other items am I looking at to install this?
By Tyler M. - NFI Certified Specialist on November 21, 2013
Answer:Other than running the gas line into your existing fireplace, you will need to purchase the insert, a surround and a vent kit. The surround options can be seen in the "Accessories" tab and the vent kit options in the "Venting Components" tab.
By Greg Smith from Galesburg, IL on October 11, 2012
I have had my fireplace redone, and the firebox dimensions are 30" wide, 30" high at the front, and 26" wide at the rear. The depth of the fireplace is 14 1/4". I am looking for an insert with direct vent and natural gas.
In addition, any surround cannot be larger than 40" wide and 36" high. What can you suggest to fit into this space?
By Collin C. - NFI Master Hearth Professional on October 12, 2012
Based on the square opening size of your fireplace and the relatively shallow depth, I recommend the Napoleon GDIZC
. While the unit is shorter compared to other models, it is the only direct vent insert that can accommodate the shallow depth of your opening.
A customized backer plate would be needed to trim the surrounding opening, as the versions offered by Napoleon are not tall enough to completely cover it.
By Kim M from South Dakota on September 5, 2012
We have a contractor installing our insert into an existing firebox. The insert is not as deep as the fireplace so the vent lines do not line up to go up the chimney. Can the intake and exhaust lines be bent at a 90 degree angle so that they will fit up through the existing chimney system? Or will this hurt the operation of the fireplace insert?
By Collin C. - NFI Master Hearth Professional on September 5, 2012
Answer:It is definitely possible to angle the intake and exhaust lines steeply towards the back of the fireplace. However, great care must be taken not to collapse either of the vent lines, as this will cause undesired operation.
If you can accomplish the routing by using a shallower angle, that would be ideal.
By Brian from Ionia, MI on July 16, 2014
We are converting our upstairs into a master bedroom and master bathroom / shower. We felt the best way to go is a direct vent gas fireplace, but I am concerned about the heating element. Can the exhaust of a direct vent fireplace rest right up against the drywall/wood?
By eFireplaceStore on July 16, 2014
Answer:The venting pipe for a direct vent fireplace must maintain 1 inch of clearance to combustibles in a vertical application. For a horizontal application, the upper half of the pipe must have 3 inches of clearance, while the lower half can have 1 inch. The vent cap is designed to rest directly against combustibles, however a stand off is recommended for vinyl siding.
By Jean from WV on April 27, 2014
I purchased this unit with the flexible vent system that is installed in an existing chimney. When it rains hard with wind blowing, water ran into the fireplace under the insert. Do I need a different termination cap than the one included in the vent system? The water ran onto my wood floor. I'm concerned about damaging the unit and my floor.
By Collin C. - NFI Master Hearth Professional on April 28, 2014
Answer:If water is running into the fireplace floor and not into the insert itself, it sounds as if the flashing that is part of the termination may not have been sealed properly upon installation. If the flashing was not sealed to the masonry, water can force its way down into the chimney.
By Mark from North Carolina on December 9, 2012
We have an unusual fireplace opening in an old house, built in 1926. Our opening is 28.5 wide x 30 3/4 high and by looking at the brochures, it seems the smallest version - the 25" - is the way to go. The problem is your unit is more rectangular and the opening we have is more square, leaving a gap at the top. Looking at your site, I see that there are shrouds that can be purchased, but there are no dimensions on these.
Given the openings that I have, what would you suggest? Also, does the unit ship with all the necessary pipes including a cap for the exterior of the chimney? On which side of the unit should an electrical line be installed: right, left, or in the very back?
By Tyler M. - Fireplace Specialist on December 10, 2012
This Innsbook small direct vent insert will work with your width and height dimensions, but we do need to confirm that you have at least 12 3/4" depth (front to back) in your fireplace for it to fit. For the surround, the standard Empire Contemporary Black Steel Fireplace Insert Surround
will only cover 25 5/8" of height.
You can see the dimensions of this surround on Page 7 of its owner's manual
. However, you could also get the Empire SH1BL Fireplace Insert Shroud
which will fit behind the surround and cover the rest of your opening. The width will become 48", which is excessive for your application, but this can be trimmed. The height of this shroud provides 37 7/8" of coverage.
By Cindy M. from Bountiful, Utah on October 25, 2012
I am looking at purchasing this fireplace insert from your website. It doesn't appear that the medium size will fit my space, so I see this one as my best option. I need to cover a 29 1/2" H x 30" W fireplace hole, and I need to know which surround to purchase and if I need a bottom cover.
I need to make sure the hole that I currently have will be covered. I am most likely interested in the Empire Contemporary Black Steel Fireplace Insert Surround - For Small Innsbrook Fireplace Inserts, basic. Can you help me with what to order with this unit? Any other needs my installer will take care of separately.
By Tyler M. - Fireplace Specialist on October 25, 2012
While the S256BL surround will not cover your entire opening (the width would be covered, but your height is a bit too much), Empire makes the Empire SH1BL Fireplace Insert Shroud
for this purpose. This shroud attaches behind the S256BL surround and will cover the rest of your opening. The full dimensions of the shroud are 48" W x 37 7/8" H.
The last measurement we would need to verify to ensure that this insert would work for you is the depth (front to back) of your fireplace opening. The small Innsbrook requires 12 3/4" of depth. Also, please note that the vent kit needed for operation (two 3" diameter co-linear liners) can only be used within a brick/masonry chimney.
By Wendy from CT on August 25, 2013
I'm considering a gas insert for heat and ease. Am I better off getting the vented or non-vented variety and why? Please explain the advantages/disadvantages of each. Also, not sure how quiet the "quiet blower" might be.
By Tyler M. - NFI Certified Specialist on August 26, 2013
We recommend a direct vent fireplace insert such as this Innsbrook model for a few reasons. Primarily, you would not need to concern yourself with the possible issues a vent-free insert brings (local building code enforcement restrictions, complications with respiratory issues, nuisance pilot outages, etc.). For details, please see our Fireplace Insert Buying Guide
The blowers on our fireplace inserts are noticeable, but they are not an overall distraction.
By Jane from Breezy Point NY on March 25, 2014
Does direct vent mean that you have a vent to the outside? I had a fireplace in my home and it was destroyed by superstorm Sandy. I am now looking for a new insert and was wondering if I have a direct vent set up. I attached a photo of the vent below. I am looking at the Innsbrook Small Direct vent Fireplace Insert and am trying to figure out if it'll work.
By Tyler M. - NFI Certified Specialist on March 25, 2014
Yes, a direct vent fireplace must be vented to the outside--either vertically terminated over the roof or horizontally terminated on an outside wall. However, this Innsbrook model is a direct vent fireplace insert, meaning it must be installed inside of an existing fireplace. Please see our full selection of direct vent fireplaces below; any of these may be framed in a wooden enclosure and horizontally terminated on an outside wall. It is likely that your existing vent will need to be replaced, however. Please let us know if you have any questions about any specific models found below:
Direct Vent Fireplaces
By Erna from Encino, Ca on January 28, 2014
Do you have any other gas, vented fireplace inserts that are a maximum of 12" deep?
By Collin C. - NFI Master Hearth Professional on January 28, 2014
The only vented gas insert that we carry that will fit into your opening is the Napoleon GDIZC Direct Vent Gas Fireplace Insert
. This model only requires a depth of 11 inches, however it does require at least a 5 inch hearth, as the unit partially projects from the opening.
By Dan Brockmeier from St Louis missouri on December 30, 2011
I have a very small old coal at one time fireplace in a Tudor home I am restoring. I am going to check my measurements against yours. But even if it looks plausible who in the heck would I get to install it in St. Louis, Missouri?
By Collin C. - NFI Master Hearth Professional on January 2, 2012
Answer:Typically, installers of this type of product would be either a plumber or hvac technician. Fireplace and insert installation is a bit of a niche genre and different areas tend to have their own set of companies that will do the work.
The best place to start would be a plumbing company that does gas line installations. Most companies that do the gas line installation, will also complete installation of the unit.
By Elizabeth from Nashville, TN on March 27, 2013
My woodburning fireplace was flood damaged and needs to be replaced. The inspector suggested a direct vent fireplace insert. Does this mean no heat will go up the chimney? Also, I'm using city gas lines. How would I have it installed?
By Tyler M. - NFI Certified Specialist on March 27, 2013
First, we should clarify the difference between "direct vent insert" and "direct vent fireplace." If your woodburning unit must be removed (this assumes it is a manufactured fireplace, not a masonry/brick unit), then you will need a "direct vent fireplace." The "direct vent insert" can only be installed inside an existing, functional fireplace. As such, please see our full selection of direct vent fireplaces below:
Direct Vent Fireplaces
A direct vent fireplace uses a solid glass panel to seal the unit from the room, which means there is no interaction with the room air for combustion. While some heat is indeed lost through the vent pipe (double-wall, coaxial gas direct vent pipe is required), direct vent fireplaces are very efficient and you do not lose nearly as much heat as an open-faced woodburning fireplace. For installation, we recommend having a certified technician (or perhaps even an experienced plumber) run the gas pipeline to the fireplace location.