By Desiree from Roanoke, VA on January 9, 2013
Do you have this model with natural gas?
By Chris on January 9, 2013
You may find the natural gas model here
By Jeff from Breckenridge, CO on November 11, 2012
Looking for a gas unit like this that will generate at least 65,000 BTU. I do not understand how the ventless process works. Is it compliant with all heating codes in the US? Is the heater so efficient that there is no CO2 produced?
By Collin C. - NFI Master Hearth Professional on November 12, 2012
Answer:Vent free heaters indeed operate very efficiently and produce virtually no CO2. This is due to the mechanics of the vent free burner system and the very specific placement of the log set. Some jurisdictions do not allow the use of a vent free appliance. They are also not allowed for use in California. The only area I am aware of in Colorado that does not allow them is Denver, but I would check with local code enforcement to be sure.
Because of restrictions with oxygen supply, as well as the moisture they produce, vent free fireplaces are limited to 40,000 BTUs. In order to have a higher output appliance, you would need to switch to a direct vent furnace or fireplace.
By Hector from IN on August 16, 2013
I would like to know if I need any additions to make the fireplace work? Do I need any logs?
By Tyler M. - NFI Certified Specialist on August 19, 2013
Yes, you will need to purchase the Empire LSU-24-RR Rock Creek Refractory Log Set - 24"
for use inside this Vail fireplace. Other than the log set, you are ready for installation. Please note there are several other optional accessories, such as a remote control; these are available in the "Accessories" tab on this item page.
By Cyndi from Troy, MI on June 16, 2013
Is it possible to enclose one of the long sides on this model?
By Collin C. - NFI Master Hearth Professional on June 17, 2013
Answer:Because this unit has not been tested to have one side enclosed, I do not recommend doing so.
By Dennis Baker from Smithfield, Virginia on February 18, 2012
Read that some dealers no longer sell Vent-Free because of code restrictions. Can it be left "open" or are glass doors required?
By Collin C. - NFI Master Hearth Professional on February 20, 2012
Answer:Vent free units are indeed restricted in some jurisdictions. Before installing a unit, please verify with your local code office for details and limitations.
While some units do offer the ability for glass to be installed, most vent free models must only be used with the provided safety screens that they come with, in order for them to intake air for combustion.
This unit is not currently available with a glass enclosure and must be operated with the above mentioned screens.
By Holly Hill from Goldsboro, NC on January 2, 2017
I have a propane fireplace currently. I want to put in a see-thru fireplace in my living room. On the other side of the wall is a sun porch (the room is closed in). Would I be able to us this design with my current space.
By Owen on January 2, 2017
Answer:As long as it fits in the area you would like to install it, this would be a suitable option.