By Mike Schwartzer from columbus nebraska on December 2, 2011
We have a new napoleon 1402, this is our first winter. Is it normal to just leave the blower fan plugged into the wall, with the switch on even when we are not burning wood? Seems the fan cycles on and off quite a bit when the fire is getting hotter.....is it better just to shut it off until the fire is fully heated?
By Kevin E. - Fireplace Specialist on December 2, 2011
Answer:Leaving the fan plugged in and on will have no negative effect on your unit - even if it does cycle on and off frequently. However, if you'd prefer for the fan not to run, then by all means turn it off until you are ready for it to run.
By judy swendsen from Redmond Oregon on December 2, 2011
What is the BTU and how many square feet will this stove heat? What is the burn time from each load and what are the emission levels?
By Tyler M. - Fireplace Specialist on December 2, 2011
Answer:This unit is capable of generating 70,000 BTU's at high burn, heating an area up to 2,000 square feet. Burn time is listed at 9 hours (low fire). You can find all this information and more on page 5 of the owner's manual, which you can find on this product page under "Download Product Manual".l
Napoleon does not list specific emission levels for this insert, but the owner's manual notes that this insert was specifically designed to meet the 1990 U.S.A. EPA particulate emission standards and that it was extensively tested in Canadian and American laboratories.
By Eric Rizer from Alexandria, VA on October 8, 2012
Does this item come complete, or are there additional items needed for installation?
By Collin C. - NFI Master Hearth Professional on October 8, 2012
Answer:While the unit itself is complete, a 6-inch chimney liner will need to be installed in order to vent the insert up your existing chimney flue.
By Wendy from OH on April 21, 2013
I am having problems with my Napoleon Insert - smoke stays in the firebox and the fire just smolders. If we open the door, smoke enters the room. What is the problem?
By Collin C. - NFI Master Hearth Professional on April 22, 2013
Answer:Per your description, the chimney is definitely not establishing a good draw. To determine anything else, you will need to answer the following: Is the insert installed into a masonry or manufactured (metal) fireplace? If masonry, was the chimney lined with a steel, 6 inch chimney liner? Is the chimney located on an interior or exterior wall?
By Terry from ohio on November 20, 2011
Do I need a hearth under this unit if it's 8 inches off the floor?
By Tyler M. - Fireplace Specialist on November 21, 2011
Answer:This insert is meant only for installation into a pre-existing masonry fireplace or manufactured fireplace specifically listed to accept inserts (The factory built fireplace must be listed per UL 127 or ULC S610.).
From the owner's manual:
Your 1402 insert must be installed only into a solid fuel burning fi replace that is at least 14 inches deep 26 inches wide and 22 inches high with an approved lined chimney at least 15 feet high (4.6m) and a hearth of 16”. This minimum recess can only be achieved if the opening height is suffi cient enough to allow the connector to fit under the noncombustible facing. The appliance and chimney must be constructed in accordance with all national and local building code standards.
By Todd from Albany, NY on September 22, 2013
My glass has cracked and I need to replace it. Do you sell these parts ?
By Collin C. - NFI Master Hearth Professional on September 23, 2013
Answer:We do offer the replacement door glass and gasket for this stove. Because this is a special order item, I will need to contact you via phone to place the order.
By Kym from Idaho on October 17, 2013
I'm looking to use a wood burning stove that can be put in place of a natural gas fireplace with an external vent. For example, can I take the NA insert out, and put a stove on legs into its place with the flue going out where the NA vent is?
By Chris on October 17, 2013
Answer:You could certainly use a wood burning stove in place of a natural gas fireplace. The stove typically requires a greater distance to combustible materials than a gas fireplace. In addition to the greater clearances required by the stove, it will also require the use of an appropriately sized stove pipe and class A chimney pipe to vent. The existing gas fireplace vent will not hold up to the higher heat produced by the wood stove.
By Emmanuel from Far Hills, New Jersey on November 14, 2013
What is the difference between the EPI-1402 and the 1101?
By Tyler M. - NFI Certified Specialist on November 14, 2013
The primary difference in these two inserts is the size of the firebox, with some slight aesthetic differences as well. The 1402 insert offers a larger firebox chamber capable of burning more wood for a higher BTU rating and burn time. You can see a side-by-side comparison of the two models on page 5 of the owner's manual
By Kevin McGraw from Shady Spring, WV on September 26, 2012
Do you carry wood burning inserts for mobile home fireplaces?
By Tyler M. - Fireplace Specialist on September 26, 2012
While this Napoleon 1402 insert is not listed for use in mobile homes, the Napoleon 1101 wood-burning insert
indeed is. However, you would need to check with the manufacturer of your existing fireplace to see if it can accept this insert.
By Ron KUntz from lewistown, mt on March 13, 2012
Can you get this 1100 series in a different color other than black?
By Tyler M. - Fireplace Specialist on March 13, 2012
Answer:The Napoleon 1101 insert is only available in painted black. However, this insert, the 1402, is available in painted black, porcelain enamel black, porcelain enamel almond and porcelain enamel green. You can see these options for the 1402 in the drop-down menu "Choose Finish," directly under the pricing information. Please note the price increases for the porcelain finishes.
By Pat from Michigan on October 19, 2013
Do I need to have a metal liner to use this?
By Tyler M. - NFI Certified Specialist on October 21, 2013
Answer:Yes, this insert requires a 6" diameter stainless steel liner to be connected to the unit and run all the way up to the top of an existing noncombustible chimney. Please see the "Venting Components" tab on this item page for kits that have all the needed parts.
By Ken Hursh from Leavenworth, WA on January 6, 2013
I have a 3,700 sq. ft. house and would like to change out its existing two-door Napoleon 6000 series insert that is falling apart. I'm not happy with its wood consumption and heat output, and I'd like to get a new insert that sticks out of the wall so I can put a water kettle on it.
What is your largest and most efficient wood insert that would meet my needs or close to it?
By Collin C. - NFI Master Hearth Professional on January 7, 2013
Answer:While we do carry several large wood burning inserts that have a small ledge, these differ in their installation from the NZ6000. The NZ6000 is a built-in fireplace, which requires wooden framing prior to installation. The inserts are designed to be installed into an existing masonry fireplace and cannot be installed into a framed opening, as they are not insulated as such.
Was your current unit modified to be installed in a masonry fireplace or is it framed?
By Jim from RI on March 25, 2014
What size log set will this unit take? Also what is the BTU rating?
By Tyler M. - NFI Certified Specialist on March 25, 2014
Answer:This insert's ideal wood length is 16", and the listed BTU rating by the manufacturer is 70,000 on high burn. It is capable of heating up to 2,000 square feet depending on wood quality and home insulation.
By Peter from long island , ny on August 4, 2012
Hi , does the flashing need to be used / installed if the opening is smaller. I like the stove but the flashing may be too big for my fire place.
By Collin C. - NFI Master Hearth Professional on August 6, 2012
Answer:The flashing does not necessarily need to be used with this insert, however it is recommended to use some sort of noncombustible material to close the unit in. Keep in mind that this will need to be readily removable, should the unit need service. It is possible to have a local sheet metal fabricator build a smaller flashing for your needs.
By Stan from Washington on December 15, 2013
What is the glass viewing area in square inches?
By Collin C. - NFI Master Hearth Professional on December 16, 2013
Answer:The viewing area for this unit is 139 square inches.
By Daniel from Trimble, Missouri on January 5, 2014
I am interested in this stove. Do you know of a local contractor that could accomplish this for me? I have a wood burning fireplace but I want it converted to accept a stove for greater heat output plus I might be able to cook small things on its top. I could send you dimensions of the firebox as it is, plus the hearth and floor levels, etc.
By Collin C. - NFI Master Hearth Professional on January 6, 2014
Answer:While we do not maintain contact with local installers, I can certainly assist you in selecting a fireplace insert to fit your fireplace opening. Your attached drawings came through and upon reviewing, it appears your opening height is only 17 inches. Is that correct? If so, you will need to consult a mason to see if the opening could be made taller. Most inserts are 21 inches or taller, so the opening would need to be expanded to make an insert fit.
By Keith from Provo, UT on October 5, 2013
What are the measurements of the glass?
By Collin C. - NFI Master Hearth Professional on October 7, 2013
Answer:Measuring a unit we have in stock, the glass is 9 3/4 inches at the tallest part of the arch and 15 inches in width.