By Mike Schwartzer from columbus nebraska on December 2, 2011
We have a new napoleon 1402, this is our first winter. Is it normal to just leave the blower fan plugged into the wall, with the switch on even when we are not burning wood? Seems the fan cycles on and off quite a bit when the fire is getting hotter.....is it better just to shut it off until the fire is fully heated?
By Kevin E. - Fireplace Specialist on December 2, 2011
Answer:Leaving the fan plugged in and on will have no negative effect on your unit - even if it does cycle on and off frequently. However, if you'd prefer for the fan not to run, then by all means turn it off until you are ready for it to run.
By judy swendsen from Redmond Oregon on December 2, 2011
What is the BTU and how many square feet will this stove heat? What is the burn time from each load and what are the emission levels?
By Tyler M. - Fireplace Specialist on December 2, 2011
Answer:This unit is capable of generating 70,000 BTU's at high burn, heating an area up to 2,000 square feet. Burn time is listed at 9 hours (low fire). You can find all this information and more on page 5 of the owner's manual, which you can find on this product page under "Download Product Manual".l
Napoleon does not list specific emission levels for this insert, but the owner's manual notes that this insert was specifically designed to meet the 1990 U.S.A. EPA particulate emission standards and that it was extensively tested in Canadian and American laboratories.
By Tony from North Haven CT on May 6, 2014
How hot does the insert get when in use? I have 3 kids under 5 that like to run around, will the insert be too hot to touch?
By Collin C. - NFI Master Hearth Professional on May 6, 2014
Answer:Surface temperatures of a wood burning stove or insert can exceed 700 degrees when in high burn mode. As such, I recommend using a free standing screen or safety gate around the insert to prevent children from coming into contact with it.
By Eric Rizer from Alexandria, VA on October 8, 2012
Does this item come complete, or are there additional items needed for installation?
By Collin C. - NFI Master Hearth Professional on October 8, 2012
Answer:While the unit itself is complete, a 6-inch chimney liner will need to be installed in order to vent the insert up your existing chimney flue.
By Wendy from OH on April 21, 2013
I am having problems with my Napoleon Insert - smoke stays in the firebox and the fire just smolders. If we open the door, smoke enters the room. What is the problem?
By Collin C. - NFI Master Hearth Professional on April 22, 2013
Answer:Per your description, the chimney is definitely not establishing a good draw. To determine anything else, you will need to answer the following: Is the insert installed into a masonry or manufactured (metal) fireplace? If masonry, was the chimney lined with a steel, 6 inch chimney liner? Is the chimney located on an interior or exterior wall?
By Alan from Saint Albans, WV on May 8, 2014
My home is 2400+ square foot and I have an open pit fireplace with an open slot (4" X 12") vent with an adjustable flap style flue with a 16 X 24 clay tile liner in a brick chimney. Would the 1402 Unit work in my home or would I have to modify the chimney for the steel liner for the unit to operate correctly? If this unit would NOT work without modification do you have one that would work with my existing set up?
By Collin C. - NFI Master Hearth Professional on May 9, 2014
Answer:The EPA rated fireplace inserts that we offer will all utilize a 6 inch diameter flue collar. Because they do not release as much heat to the chimney as pre-EPA models, a 6 inch stainless steel 304 or 316 alloy liner must be installed for them to vent properly. It is possible to ovalize the liner to allow it to fit through the damper opening, but the liner will need to be run continuously to the termination. If a liner is not installed, flue gases will cool to the point that condensation will build up in the flue, which can lead to excessive creosote buildup. The cooling of the flue gases will also create a lazy draft and poor performance from the insert.
By Terry from ohio on November 20, 2011
Do I need a hearth under this unit if it's 8 inches off the floor?
By Tyler M. - Fireplace Specialist on November 21, 2011
Answer:This insert is meant only for installation into a pre-existing masonry fireplace or manufactured fireplace specifically listed to accept inserts (The factory built fireplace must be listed per UL 127 or ULC S610.).
From the owner's manual:
Your 1402 insert must be installed only into a solid fuel burning fi replace that is at least 14 inches deep 26 inches wide and 22 inches high with an approved lined chimney at least 15 feet high (4.6m) and a hearth of 16”. This minimum recess can only be achieved if the opening height is suffi cient enough to allow the connector to fit under the noncombustible facing. The appliance and chimney must be constructed in accordance with all national and local building code standards.
By Todd from Albany, NY on September 22, 2013
My glass has cracked and I need to replace it. Do you sell these parts ?
By Collin C. - NFI Master Hearth Professional on September 23, 2013
Answer:We do offer the replacement door glass and gasket for this stove. Because this is a special order item, I will need to contact you via phone to place the order.
By Allen from Trinity, TX on August 24, 2014
It looks like you can place a tea pot on a shelf above the fireplace door. How deep is the shelf? Does it get hot enough to boil water?
I really want a fireplace insert that can be used to at least boil water in case our electricity goes out.
By eFireplaceStore on August 25, 2014
Answer:This insert does indeed have a top step that is approximately 8 inches in depth. Surface temperatures will indeed be hot enough in all but the lowest burn settings to boil water or to use a steamer.
By Paul from Prescott, AZ on September 20, 2014
My fireplace is 34.5" wide, 22.5" high and, 15" deep. Which models of Napoleon and Osburn wood burning inserts will fit in my fireplace?
By Kevin E. on September 21, 2014
Answer:The unit you've selected may physically fit into your fireplace but it's listed height of 22" may make connection of the required 6" chimney liner difficult. I've searched through all of our offerings and the same issue repeats itself. Our offerings all require a minimum fireplace opening height of 21" to 22". Unless your fireplace opens up into a rather large smoke chamber, or other access is available, connecting the flue may prove difficult.
By Robert from Effingham, IL on November 2, 2014
In the pictures the electric line for the fans is on the right side. Can this be changed to the left side?
By eFireplaceStore on November 3, 2014
Answer:Unfortunately, there is not a factory specification to have the wiring pigtail located on the left side of the insert. However, it is possible to create a wiring pigtail in field that will allow you to route the connection around the back of the unit and to the left side of the fireplace opening.
By Kym from Idaho on October 17, 2013
I'm looking to use a wood burning stove that can be put in place of a natural gas fireplace with an external vent. For example, can I take the NA insert out, and put a stove on legs into its place with the flue going out where the NA vent is?
By Chris on October 17, 2013
Answer:You could certainly use a wood burning stove in place of a natural gas fireplace. The stove typically requires a greater distance to combustible materials than a gas fireplace. In addition to the greater clearances required by the stove, it will also require the use of an appropriately sized stove pipe and class A chimney pipe to vent. The existing gas fireplace vent will not hold up to the higher heat produced by the wood stove.
By Emmanuel from Far Hills, New Jersey on November 14, 2013
What is the difference between the EPI-1402 and the 1101?
By Tyler M. - NFI Certified Specialist on November 14, 2013
The primary difference in these two inserts is the size of the firebox, with some slight aesthetic differences as well. The 1402 insert offers a larger firebox chamber capable of burning more wood for a higher BTU rating and burn time. You can see a side-by-side comparison of the two models on page 5 of the owner's manual
By Julie from Tennyson, Indiana on August 14, 2014
I am removing my fireplace insert and replacing it with the Napoleon 1402, I hope. All I have is studs and insulation behind it and stone all around the front. I will cover the entire internal area with Dura-Block for fire proofing. Will this be enough fire protection to install the Napoleon? I am keeping the original triple wall flue.
By eFireplaceStore on August 14, 2014
My apologizes, but the Napoleon 1402 fireplace insert is not tested or listed for use in this kind of application. Because this is a controlled combustion stove, outer chassis temperatures will be much higher than a prefab fireplace, exceeding 650 degrees in some cases. As such, they are only able to be installed into an existing masonry fireplace or listed prefabricated fireplace. Even with fireproofing added, heat will be transmitted directly to the combustible framing and a fire will eventually result.
For your application, a unit such as the Flame Monaco XTD EPA Zero Clearance Wood Burning Fireplace
would be the correct choice. This unit is essentially a wood stove within a metal chassis. The chassis allows sufficient cooling air around the stove body, allowing it to be encased in a combustible wall. Your existing triple wall pipe could remain, but would need to be lined with 6 inch flexible chimney liner.
By Kevin McGraw from Shady Spring, WV on September 26, 2012
Do you carry wood burning inserts for mobile home fireplaces?
By Tyler M. - Fireplace Specialist on September 26, 2012
While this Napoleon 1402 insert is not listed for use in mobile homes, the Napoleon 1101 wood-burning insert
indeed is. However, you would need to check with the manufacturer of your existing fireplace to see if it can accept this insert.
By Bruce from Anniston, AL on September 14, 2014
I have used an Ashley floor model wood burning stove for months and I want a nice so I can build to fit in our new home. What would be my best option for venting out smoke? The plan has a rock exterior chimney and fairly thick trees above it.
By eFireplaceStore on September 15, 2014
You have a couple of options on how to proceed from here. The first is to have the exterior chimney built as a true masonry chimney, with a 6 inch clay chimney liner. This approach would allow you to install a fireplace insert of your choosing. A unit like the Flame Monaco XTD EPA Zero Clearance Wood Burning Fireplace
. This unit uses one of several 6 inch ID by 8 inch OD chimney systems. It can heat approximately 2,500 square feet and can also use 21 inch logs.
Both of these models have gotten excellent feedback. Unless masonry costs are low in your area, the second option will likely be the cheapest.
By Ron KUntz from lewistown, mt on March 13, 2012
Can you get this 1100 series in a different color other than black?
By Tyler M. - Fireplace Specialist on March 13, 2012
Answer:The Napoleon 1101 insert is only available in painted black. However, this insert, the 1402, is available in painted black, porcelain enamel black, porcelain enamel almond and porcelain enamel green. You can see these options for the 1402 in the drop-down menu "Choose Finish," directly under the pricing information. Please note the price increases for the porcelain finishes.
By Pat from Michigan on October 19, 2013
Do I need to have a metal liner to use this?
By Tyler M. - NFI Certified Specialist on October 21, 2013
Answer:Yes, this insert requires a 6" diameter stainless steel liner to be connected to the unit and run all the way up to the top of an existing noncombustible chimney. Please see the "Venting Components" tab on this item page for kits that have all the needed parts.
By Ken Hursh from Leavenworth, WA on January 6, 2013
I have a 3,700 sq. ft. house and would like to change out its existing two-door Napoleon 6000 series insert that is falling apart. I'm not happy with its wood consumption and heat output, and I'd like to get a new insert that sticks out of the wall so I can put a water kettle on it.
What is your largest and most efficient wood insert that would meet my needs or close to it?
By Collin C. - NFI Master Hearth Professional on January 7, 2013
Answer:While we do carry several large wood burning inserts that have a small ledge, these differ in their installation from the NZ6000. The NZ6000 is a built-in fireplace, which requires wooden framing prior to installation. The inserts are designed to be installed into an existing masonry fireplace and cannot be installed into a framed opening, as they are not insulated as such.
Was your current unit modified to be installed in a masonry fireplace or is it framed?
By Ken from Martha's Vineyard, MA on September 22, 2014
I was just checking all the measurements, but one seems off.
Minimum fireplace size O- Brick facing height calls for 47 3/4"
I have 46" in height. Is this adjustable or something that can be trimmed?
By eFireplaceStore on September 23, 2014
Answer:Because the manufacturer calls for the 47 3/4 inch of brick facing for safe operation of this insert, your facing would need to be extended to meet this guideline. Keep in mind that the facing does not have to be extended with brick necessarily. Metal flashing, tile, or stone could also be used.
By Jim from RI on March 25, 2014
What size log set will this unit take? Also what is the BTU rating?
By Tyler M. - NFI Certified Specialist on March 25, 2014
Answer:This insert's ideal wood length is 16", and the listed BTU rating by the manufacturer is 70,000 on high burn. It is capable of heating up to 2,000 square feet depending on wood quality and home insulation.
By Peter from long island , ny on August 4, 2012
Hi , does the flashing need to be used / installed if the opening is smaller. I like the stove but the flashing may be too big for my fire place.
By Collin C. - NFI Master Hearth Professional on August 6, 2012
Answer:The flashing does not necessarily need to be used with this insert, however it is recommended to use some sort of noncombustible material to close the unit in. Keep in mind that this will need to be readily removable, should the unit need service. It is possible to have a local sheet metal fabricator build a smaller flashing for your needs.
By Stan from Washington on December 15, 2013
What is the glass viewing area in square inches?
By Collin C. - NFI Master Hearth Professional on December 16, 2013
Answer:The viewing area for this unit is 139 square inches.
By Margaret from CA on November 11, 2014
Do all of the blowers in these inserts require electricity to function? I'd love to have an insert in my fireplace that can still be used if electricity isn't available.
By eFireplaceStore on November 12, 2014
The inserts we carry all require 120 volts for the blower to operate. However, the blower does not have to be used when operating the insert. You are able to burn wood for radiant heat in the event of a power outage. You can also use a thermal fan, such as the Caframo Ecofan UltraAir 810 Heat Powered Wood Stove Fan
. This type of fan sits on the top plate of the insert and uses rising heat to power a small electric motor.
By Daniel from Trimble, Missouri on January 5, 2014
I am interested in this stove. Do you know of a local contractor that could accomplish this for me? I have a wood burning fireplace but I want it converted to accept a stove for greater heat output plus I might be able to cook small things on its top. I could send you dimensions of the firebox as it is, plus the hearth and floor levels, etc.
By Collin C. - NFI Master Hearth Professional on January 6, 2014
Answer:While we do not maintain contact with local installers, I can certainly assist you in selecting a fireplace insert to fit your fireplace opening. Your attached drawings came through and upon reviewing, it appears your opening height is only 17 inches. Is that correct? If so, you will need to consult a mason to see if the opening could be made taller. Most inserts are 21 inches or taller, so the opening would need to be expanded to make an insert fit.
By Manny from Sanford, NC on September 8, 2014
Is this fire place insert a secondary burn system? What is the fire box capacity? Does this unit come completely installed and ready to connect to the flu? What size logs can be loaded? How are the ashes removed?
By eFireplaceStore on September 9, 2014
Answer:This model does indeed use a set of ceramic fiber baffles and secondary air injection manifold to achieve a complete burn and low emissions output. The insert has a maximum log size of 18 inches. The unit is complete upon arrival and only requires placement of the baffles and brick and installation of the spring handles and flashing. Like most inserts, this unit lacks an ash pan. Ashes must be shoveled from the opening.
By Keith from Provo, UT on October 5, 2013
What are the measurements of the glass?
By Collin C. - NFI Master Hearth Professional on October 7, 2013
Answer:Measuring a unit we have in stock, the glass is 9 3/4 inches at the tallest part of the arch and 15 inches in width.
By Wes from White Oak, PA on November 3, 2014
Can the chimney be shorter than 15 feet for this fireplace insert?
By eFireplaceStore on November 4, 2014
Answer:In real world scenarios, I have seen EPA inserts installed with as short as a 10 foot liner length without an issue. However, it is important to insulate the liner to make sure flue gas temperatures remain as high as possible. This is the best way to ensure a short chimney will draft properly.
By Printice from Suffolk, VA on August 6, 2014
Does this unit require a brick chimney or can it be vented out the back of a home with stainless steel chimney duct work? Also, if this unit can not be ducted out, do you guys have one that is close to this one that can?
By eFireplaceStore on August 7, 2014
Because this is a fireplace insert, it must have an existing masonry or listed manufactured fireplace it can be installed into. At the very least, a masonry enclosure must be provided, which can then be vented with manufactured chimney. Every insert and wood burning fireplace that we carry is designed to be vented vertically, with up to 30 degree offsets allowed. Only wood burning stoves and circulators can vent horizontally. The Napoleon Medium Pedestal Wood Burning Stove
is the unit that this insert is based on. This model can be placed directly in front of an outside wall and vented through it.
By Richard from TN on October 25, 2014
Is a faceplate included with this fireplace insert?
By eFireplaceStore on October 27, 2014
Answer:For this model, a 32 inch tall by 44 inch wide face plate is included as a standard item.