By Butch from Wichita, KS on November 26, 2012
What are the viewing area dimensions of this unit? The description only refers to overall 39 X 28, approx.
By Collin C. - NFI Master Hearth Professional on November 26, 2012
Answer:The approximate viewing dimensions of this unit are 16 inches tall by 29 inches wide.
By Gary from Grand Junction, CO on September 12, 2014
I have a 1000 sq ft room that i need to heat, I'm looking for a gas / electric fireplace that will heat at least 1500 sq ft to replace the wood burner that is currently being used for this area. Do you have any suggestions?
By eFireplaceStore on September 12, 2014
By Mike from Akron, Ohio on October 22, 2012
Is there an actual a flame, like there is in a gas fireplace?
By Collin C. - NFI Master Hearth Professional on October 23, 2012
Answer:This unit has no actual flame. Rather, it uses a heating element, similar to a space heater. In addition, the unit will have a rotating drum with a backlight, which will give the illusion of a real fire.
By Shay from Detroit, MI on January 28, 2012
Can this unit be installed as a two way fireplace?
By Tyler M. - Fireplace Specialist on January 30, 2012
Answer:Unfortunately, it cannot. None of our electric fireplaces are currently available in a two-sided or see-through setup.
By Rita from Western Nebraska on April 22, 2012
I am very interested in this fireplace. I am very fond of the glass rocks that are available for gas fireplaces. Does the crystalline ember bed resemble the glass rock in gas fireplaces? In your opinion, is the crystalline ember bed or regular electric log more attractive?
By Kevin E. - Fireplace Specialist on April 23, 2012
Answer:Indeed, the glass ember bed in this fireplace is very similar to those featured in some gas units. The superiority of this glass kit to a unit that includes a log set would be personal preference. In fact, the decision may lie more heavily on the current decor in your home. If your home has a modern feel, then the glass will be perfect. However, a more traditional home would benefit from a fireplace with a log assembly.
By Joan from Attleboro, MA on July 7, 2015
Is it OK to hang a flat screen TV above this Napoleon EF39HD wall-mounted electric fireplace?
By Will M. on July 8, 2015
You would have to follow the mantel clearances provided on page 8 of the installation manual
that state a combustible mantel must be installed 2 1/2" above the glass front. The television manufacturer will also provide air space clearances that will have to be followed.
By George from Ft Myers FL on August 13, 2012
Do you offer the EF39S - without heat?
By Tyler M. - Fireplace Specialist on August 13, 2012
By Terrie from Wisconsin on September 9, 2013
Is it possible to change the logs in our gas fireplace to stones?
By Tyler M. - NFI Certified Specialist on September 10, 2013
Answer:Such a conversion will depend on your fireplace's model information and if the manufacturer makes such a kit.
By Rebecca from Doylestown, PA on March 13, 2014
What are the SQ FT heated area specifications? I have a 1000 sq ft basement I need to heat that has a completely open floor plan.
By Collin C. - NFI Master Hearth Professional on March 13, 2014
Answer:This unit is only able to heat approximately 150 square feet, which is the common area heated for most electric fireplaces, due to their small heating elements. Is a gas fireplace an option for the space or are you strictly only able to use electric?