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    SkyTech Fireplace Accessories Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    6 Questions & 6 Answers
    John B
    from Granite falls ,NC asked:
    September 28, 2021
    What size batteries power a Skytech 4001 TH remote?
    1 Answer
    The transmitter(remote) uses a 3V battery.
    Submitted by: Devon P. on September 29, 2021

    Richard N.
    from 60542 asked:
    July 27, 2021
    If I change out the batteries in the receiver and remote do I need to relearn the system and, if so, how is that done?
    1 Answer
    The instructions for learning the remote to the fireplace receiver will be located in your owner's manual for the appliance.
    Submitted by: Aaron D. on July 27, 2021

    from Hartville, OH asked:
    October 28, 2019

    Are remote model 1001-A and handheld controller available?

    1 Answer
    We offer this product here
    Submitted by: Will M. on October 29, 2019

    P. M.
    from Strykersville, NY asked:
    October 14, 2019
    Do you have the instructions for the 3003?
    1 Answer
    Please follow this link
    Submitted by: Will M. on October 15, 2019

    Rita H
    from Dunnellon, FL asked:
    April 2, 2019
    Do you have the model: SKY3001 and how much is it?
    1 Answer
    While the 3001 is no longer available, it has been replaced by the Skytech 3002.
    Submitted by: Brennan W. on April 2, 2019

    from Lexington NC asked:
    December 30, 2017
    I have an older remote thats not working its a SKY-3001
    1 Answer
    If you are looking for a replacement system, the 3001 has been discontinued and replaced with the SkyTech 3002. If you are needing technical/warranty assistance, please contact SkyTech directly at 855-498-8324.
    Submitted by: Will M. on January 2, 2018

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